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- Tasks: Lead a dynamic team to exceed sales targets and create an inspiring store environment.
- Company: Join the iconic Dr. Martens brand with over 65 years of heritage.
- Benefits: Enjoy generous discounts, bonus incentives, and private healthcare.
- Why this job: Be a brand ambassador and make a real impact in a vibrant retail space.
- Qualifications: Strong leadership skills and a passion for customer experience.
- Other info: Diverse and inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 65 years of heritage. As brand custodians, we are a dynamic, thriving, and ethical business, with people from diverse backgrounds who bring their true selves to work, and where anyone can grow their career.
As a Store Manager, you’ll be responsible for the day-to-day running of the store, ensuring it operates efficiently, exceeds sales targets, and reflects our brand values. You’ll lead by example to drive commercial performance, using data and insight to identify opportunities and maximise every sales moment. You’ll also play a vital role in developing talent, fostering a high-performance culture, and creating a space where both customers and team members feel valued and inspired.
At Dr. Martens, we live and breathe our 3 core values — they’re at the heart of who we are:
- Be Yourself.
- Act Courageously.
- Show You Care.
Responsibilities:
- Lead the store team to consistently exceed sales targets through effective coaching, performance management, and commercial insight.
- Champion the Dr. Martens customer experience by creating a welcoming, inclusive, and service-driven store environment.
- Take ownership of all store operations including staffing, scheduling, visual merchandising, and inventory management.
- Analyse store performance data to identify trends and opportunities, using insights to drive continuous improvement.
- Build and nurture a high-performing team culture that reflects our brand values and empowers individuals to grow.
- Act as a brand ambassador in-store, building strong customer relationships and driving loyalty through authentic engagement.
What’s in it for you?
- Bonus incentives
- Welcome pair of Docs
- 65% off all footwear
- 50% off all accessories
- 2 paid volunteer days per year
- Generous holiday allowance
- Matched pension contributions
- Private Healthcare
- Complimentary access to virtual GP via the RetailTrust
- Opportunities for growth
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves.
Store Manager - London, Stratford employer: Dr. Martens plc
Contact Detail:
Dr. Martens plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - London, Stratford
✨Tip Number 1
Get to know the Dr. Martens brand inside out! Familiarise yourself with their values and culture, as this will help you connect with the team during interviews. Show us that you’re not just a fit for the role, but for the brand too!
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the store and its culture. This can give you a leg up in understanding what it takes to succeed as a Store Manager.
✨Tip Number 3
Prepare for your interview by thinking of examples that showcase your leadership skills and how you've driven sales in the past. We want to hear about your experiences and how they align with the DM Way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Dr. Martens family.
We think you need these skills to ace Store Manager - London, Stratford
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. We want to see the real you, so don’t be afraid to share your personality and experiences that align with our values.
Show Your Passion: Make sure to express your enthusiasm for the Dr. Martens brand and what it stands for. Highlight any relevant experience that showcases your love for retail and customer service – we’re all about that!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Use keywords from the job description to demonstrate how your skills and experiences make you the perfect fit for the Store Manager position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Dr. Martens family!
How to prepare for a job interview at Dr. Martens plc
✨Know Your Brand Inside Out
Before your interview, dive deep into Dr. Martens' history, values, and products. Understand what makes the brand unique and how it resonates with customers. This knowledge will help you demonstrate your passion for the brand and align your answers with their core values.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, performance management, and creating a high-performance culture. Be ready to discuss how you can inspire and empower your future team.
✨Analyse and Present Data Insights
Familiarise yourself with retail performance metrics and be prepared to discuss how you've used data to drive sales and improve store operations. Think of specific instances where your insights led to positive changes, as this will show your analytical skills and commercial awareness.
✨Emphasise Customer Experience
Dr. Martens values a welcoming and inclusive customer experience. Prepare to share your strategies for creating a positive shopping environment and building strong customer relationships. Highlight any previous experiences where you’ve gone above and beyond to enhance customer satisfaction.
