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- Tasks: Lead a vibrant new store concept, blending creativity and community in a unique retail space.
- Company: Join Dr. Martens, a legendary British brand with over 65 years of cultural influence.
- Benefits: Enjoy 65% off footwear, bonus incentives, generous holidays, and private healthcare.
- Why this job: Be part of an iconic brand that values authenticity, creativity, and community engagement.
- Qualifications: Experience in experiential or community-driven spaces is essential; leadership skills are a must.
- Other info: Diverse and inclusive workplace encouraging all backgrounds to apply.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Store Manager – London Soho role at Dr. Martens plc
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Join to apply for the Store Manager – London Soho role at Dr. Martens plc
Dr. Martens is a globally recognisable and culturally influential British brand, with over 65 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We’re launching our first-ever Dr. Martens Beacon Store in Soho — a bold new concept where craft, creativity, and culture collide. This isn’t a traditional retail role. It’s for someone who’s already led in experiential, concept-led, or community-driven spaces — someone who knows how to turn bouncing ideas into bouncing soles. If you’ve built spaces that inspire, connect, and evolve, and you’re ready to do it with one of the most iconic brands in the world, this is your moment.
At Dr. Martens, we live and breathe our 3 core values — they’re at the heart of who we are. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF . ACT COURAGEOUSLY . SHOW YOU CARE . Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people.
The Role – Store Manager – London Soho
- Showcase and manage an exclusively curated & elevated product range (think Made in England & design led collabs), that deepens customer connection and celebrates our iconic craftsmanship
- Foster a creative, inclusive team culture rooted in Dr. Martens’ values – be the cultural heartbeat of the store, curating a space where storytelling, product, and community collide under one roof.
- Drive performance against consumer focused KPI’s while creating a space that encourages customers to dwell, explore, and connect with the brand.
- Collaborate with an Experience Manager and lead an in-store calendar of events and activations that build a vibrant hub of culture and community.
- Champion operational excellence with a creative edge, ensuring every element, from team structure to stock flow, is seamlessly orchestrated to support a high-energy, experience-led environment.
- Leverage data and customer insight as creative tools — continuously shaping and evolving the store experience to unlock new opportunities for connection, engagement, and growth.
Your technical capability will go hand in hand with our DM Way success factors:
- Develop: create an environment that empowers and nurtures future talent by delegating, understanding next generation needs, and ensuring long-term team growth
- Lead: set a clear vision with plans and goals, cultivating a high-performance culture that drives positive change and inspires enthusiasm for DM’s future.
- Explore: place the consumer at the heart of strategy, decisions, and communications while analysing market trends and competition relevant to your role.
- Invent: champion progress, innovation, and change, driving collaboration across teams to enhance effectiveness and implement new ideas.
- Connect: promote inclusivity and collaboration, build strong internal and external networks, and streamline processes to align cross-functional efforts and drive growth.
- Influence: communicate difficult messages clearly and assertively, balancing data and emotion to influence, and build a collective movement toward common goals by selling a compelling vision.
- Drive: cultivate a culture of entrepreneurial spirit and high performance, inspiring teams to overcome obstacles, embrace challenges, and continuously improve while delivering results
- Organise: balance long-term strategic change with short-term business needs by setting clear roles, expectations, and measures for the team.
What\’s in It for you?
- Bonus incentives
- Welcome pair of Docs
- 65% off all footwear
- 50% off all accessories
- 2 paid volunteer days per year
- Generous holiday allowance
- Matched pension contributions
- Private Healthcare
- Complimentary access to virtual GP via the RetailTrust
- Opportunities for growth
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply now!
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Temporary
Job function
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Job function
Sales and Business Development
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Industries
Retail Apparel and Fashion
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Store Manager - London Soho employer: Dr. Martens plc
Contact Detail:
Dr. Martens plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - London Soho
✨Tip Number 1
Familiarise yourself with Dr. Martens' brand values and culture. Understanding their core principles of being yourself, acting courageously, and showing you care will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your experience in creating engaging customer experiences. Prepare examples of how you've previously fostered community-driven spaces or events that resonate with customers, as this is crucial for the Store Manager role.
✨Tip Number 3
Network with current or former employees of Dr. Martens. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Research the latest trends in retail and consumer behaviour, especially in experiential and concept-led spaces. Being knowledgeable about these trends will demonstrate your ability to drive performance and innovation in the role.
We think you need these skills to ace Store Manager - London Soho
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to immerse yourself in Dr. Martens' culture and values. Familiarise yourself with their history, product range, and the unique concept of the Beacon Store. This will help you tailor your application to reflect your alignment with their ethos.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in experiential or community-driven retail environments. Provide specific examples of how you've fostered team culture, driven performance, and created engaging customer experiences.
Showcase Your Leadership Skills: As a Store Manager, leadership is key. Use your application to demonstrate your ability to lead teams, set clear visions, and cultivate high-performance cultures. Include metrics or achievements that showcase your success in these areas.
Craft a Compelling Cover Letter: Your cover letter should not only express your enthusiasm for the role but also connect your personal values with those of Dr. Martens. Discuss how you embody their core values of being yourself, acting courageously, and showing you care, and how this will benefit the store.
How to prepare for a job interview at Dr. Martens plc
✨Embrace the Brand's Values
Dr. Martens places a strong emphasis on their core values: Be Yourself, Act Courageously, and Show You Care. Make sure to demonstrate how you embody these values in your previous roles and how they align with your personal ethos.
✨Showcase Your Leadership Experience
As a Store Manager, you'll need to lead a diverse team. Prepare examples of how you've successfully managed teams in experiential or community-driven environments, highlighting your ability to inspire and cultivate a positive culture.
✨Prepare for Creative Problem-Solving
Expect questions that assess your ability to innovate and adapt. Think of specific instances where you've turned challenges into opportunities, especially in retail settings, and be ready to discuss how you can apply this at Dr. Martens.
✨Understand the Customer Experience
Familiarise yourself with Dr. Martens' customer base and their expectations. Be prepared to discuss how you would enhance the store experience, using data and insights to create engaging events and activations that resonate with the community.