At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and assist with store operations.
- Company: Join the iconic Dr. Martens team at Oxford Circus.
- Benefits: Enjoy 65% off footwear, bonus incentives, and paid volunteer days.
- Why this job: Be part of a passionate team and make a real impact in retail.
- Qualifications: Sales experience and a knack for motivating others.
- Other info: Diverse and inclusive workplace with growth opportunities.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a Senior Sales Assistant to join our fantastic Oxford Circus for 30 hours per week.
THE GIG
Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager. Our Senior Sales Assistants drive the Sales Assistants to deliver customer experience through continuous role modelling and regular, supportive feedback and guidance.
THE STUFF THAT SETS YOU APART
- Achieving your own sales targets and motivating the team to reach theirs
- Provide excellent customer service at all times
- Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
- Follow all H&S procedures to maintain a healthy, safe and tidy work environment
- Handle till transactions in line with operating procedures
- Handle more complex enquiries from customers
- Assist management team in coaching and mentoring more junior members of the team
- Act as key holder and assume responsibility for store for short periods in the absence of the manager
- Any other reasonable task as instructed by the store management team
OUR FUNDAMENTAL QUALITIES
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.
WHAT’S IN IT FOR YOU?
- Welcome pair of Docs
- 65% off all footwear & 50% off all accessories
- Opportunities for growth
- Bonus incentives
- 2 paid volunteer days per year
- Pension contribution
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply now!
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Senior Sales Assistant / Team Leader (39hr) - Oxford Circus Copy employer: Dr. Martens plc
Contact Detail:
Dr. Martens plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Assistant / Team Leader (39hr) - Oxford Circus Copy
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Dr. Martens' values and vibe. Show us how you embody integrity, passion, and teamwork in your past roles. This will help you stand out as a perfect fit for our team!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can motivate a team and deliver outstanding customer service, just like we do at Dr. Martens.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about team dynamics or how we support each other in achieving sales targets. It shows you're genuinely interested and ready to be part of our community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Dr. Martens family right from the start!
We think you need these skills to ace Senior Sales Assistant / Team Leader (39hr) - Oxford Circus Copy
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service and retail shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing an outstanding experience for our customers.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that aligns with the Senior Sales Assistant role. We love seeing how your past roles have prepared you to motivate a team and achieve sales targets.
Be Authentic: Don’t be afraid to show your true self in your application. At StudySmarter, we value authenticity, so share your unique qualities and experiences that make you a great fit for our diverse team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Dr. Martens plc
✨Know the Brand
Before your interview, make sure you understand Dr. Martens' values and culture. Familiarise yourself with their products and what sets them apart in the market. This will help you demonstrate your passion for the brand and how you can contribute to their mission.
✨Showcase Your Sales Skills
Prepare specific examples of how you've achieved sales targets in the past. Think about times when you motivated a team or provided exceptional customer service. Being able to share these experiences will show that you have the skills needed for the Senior Sales Assistant role.
✨Emphasise Teamwork
As a potential team leader, it's crucial to highlight your ability to work well with others. Be ready to discuss how you've coached or mentored junior team members and how you foster a positive team environment. This aligns perfectly with the company's focus on teamwork and support.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.