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For Companies At a Glance
- Tasks: Deliver outstanding customer experiences and support daily store operations.
- Company: Join the vibrant team at Dr. Martens in Oxford Circus.
- Benefits: Enjoy 65% off footwear, bonus incentives, and paid volunteer days.
- Other info: Diverse and inclusive workplace with growth opportunities.
- Why this job: Be part of a passionate team and make a real impact.
- Qualifications: Sales experience and a knack for motivating others.
The predicted salary is between 24000 - 30000 £ per year.
We're looking for a Senior Sales Assistant to join our fantastic Oxford Circus for 30 hours per week.
THE GIG
Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager. Our Senior Sales Assistants drive the Sales Assistants to deliver customer experience through continuous role modelling and regular, supportive feedback and guidance.
THE STUFF THAT SETS YOU APART
- Achieving your own sales targets and motivating the team to reach theirs
- Provide excellent customer service at all times
- Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
- Follow all H&S procedures to maintain a healthy, safe and tidy work environment
- Handle till transactions in line with operating procedures
- Handle more complex enquiries from customers
- Assist management team in coaching and mentoring more junior members of the team
- Act as key holder and assume responsibility for store for short periods in the absence of the manager
- Any other reasonable task as instructed by the store management team
OUR FUNDAMENTAL QUALITIES
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.
WHAT’S IN IT FOR YOU?
- Welcome pair of Docs
- 65% off all footwear & 50% off all accessories
- Opportunities for growth
- Bonus incentives
- 2 paid volunteer days per year
- Pension contribution
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Senior Sales Assistant (39hr) - Oxford Circus employer: Dr. Martens plc
Contact Detail:
Dr. Martens plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Assistant (39hr) - Oxford Circus
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Dr. Martens' values and vibe. Show us you’re not just a fit for the role, but for the team too. A little research goes a long way!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you articulate your experience and how it aligns with what we’re looking for in a Senior Sales Assistant.
✨Tip Number 3
Bring your passion to the table! When you chat with us, let your enthusiasm for customer service and sales shine through. We want to see that you’re excited about creating outstanding experiences for our customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It shows you’re keen and keeps you fresh in our minds as we make our decision. Plus, who doesn’t love a bit of gratitude?
We think you need these skills to ace Senior Sales Assistant (39hr) - Oxford Circus
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service and sales shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing an outstanding experience for our customers.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that aligns with the Senior Sales Assistant role. Mention any previous roles where you’ve driven sales or led a team, as this will set you apart from other candidates.
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and how they’ve shaped your approach to teamwork and customer service.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Dr. Martens plc
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Dr. Martens' history, values, and products. This will not only show your passion for the brand but also help you connect your personal experiences to their ethos during the conversation.
✨Showcase Your Sales Skills
Prepare specific examples of how you've achieved sales targets in the past. Think about times when you motivated a team or provided exceptional customer service. Be ready to discuss these scenarios to demonstrate your capability as a Senior Sales Assistant.
✨Emphasise Teamwork and Leadership
As a Senior Sales Assistant, you'll be guiding others. Share experiences where you’ve coached or mentored colleagues. Highlight your ability to work collaboratively and how you can contribute to a positive team environment at Dr. Martens.
✨Ask Thoughtful Questions
Prepare some insightful questions about the store's operations, team dynamics, or growth opportunities. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.