Senior People Operations Coordinator - UK

Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place. At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words - they’re how we turn passion into progress.

As our Senior People Operations Coordinator – UK, you’ll be part of the People team working closely with brilliant people across the business and reporting into People Operations Lead – UK & EU. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers – today and tomorrow.

The Senior People Operations Coordinator, UK leads the delivery of accurate, timely and compliant people operations services across the UK. This role plays a critical part in ensuring people processes are executed effectively, employee data is maintained to a high standard and managers and colleagues receive reliable, professional operational support. Working closely with the People Operations Lead – UK & EU, People Partners and HRIS, the role acts as the senior day‑to‑day operational specialist for the UK. It supports strong service delivery, operational discipline and a positive employee experience across the full employee lifecycle.

• Leading UK People Operations delivery, ensuring accurate, timely and high-quality execution of employee lifecycle processes while acting as the senior operational point of contact for UK People Services.
• Monitoring and improving People Services performance, using operational data and insights to track SLAs, identify trends and drive continuous improvement in service delivery and employee experience.
• Maintaining high standards of data accuracy, compliance and governance, ensuring employee records are correct, audits are supported and risks are proactively identified and escalated.
• Providing operational support and coordination across people processes, including manager and employee query resolution, change implementation and alignment with UK legislative requirements.
• Supporting team effectiveness and continuous improvement by guiding People Operations Coordinators, collaborating across HRIS, Payroll and People Partners, and enhancing consistency across People Services delivery.

• Strong People Operations experience, with a proven track record of delivering HR administration and employee lifecycle processes, ideally within a UK environment.
• Good working knowledge of UK employment law and its practical application within operational People processes.
• High attention to detail and process discipline, ensuring accuracy, consistency and compliance in people data and documentation.
• Strong organisational and prioritisation skills, able to manage multiple demands effectively in a fast-paced environment.
• Clear and professional communicator, able to engage effectively with managers, employees and wider People teams.

WHAT’S IN IT FOR YOU?

• Hybrid working
• Welcome free pair of Docs
• ‘Buy as you Earn’ Share scheme
• 65% off all Docs
• 50% off Accessories
• Pension Scheme through Aviva
• Life Assurance
• 25 Days Annual Leave + Bank Holidays
• Private healthcare
• 2 paid volunteer days per year

If you’re excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality - we’d love to hear from you.

Application closing date: Wednesday 1st of July 2026

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.