Senior Manager - Creative Services

Dr. Martens is more than a brand - it's a global icon with over 60 years of attitude, heritage, and cultural impact. We're a thriving, values-driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you're ready to make your mark, you're in the right place. At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They're not just words - they're how we turn passion into progress.

As our Senior Manager - Creative Services, you'll be part of the Consumer & Brand team working closely with brilliant people across the business and reporting into Head of Creative Production & Operations. You'll be right at the heart of fast-moving projects that shape how we show up for our consumers - today and tomorrow.

The Senior Production Manager plays a pivotal role in delivering world-class creative output that strengthens brand equity, elevates consumer perception, and supports global brand growth. Operating at the heart of the global Consumer & Brand function, this role ensures that all creative assets - from product stories to full-funnel brand campaigns - are produced to an exceptional standard, on time, within budget, and aligned with the brand’s creative vision. This role contributes by translating strategic brand direction into high-quality creative execution. It enables teams to deliver consistent, premium, and consumer-centric storytelling across every touchpoint, helping the brand broaden its reach, deepen loyalty, and reinforce its position as a leader in craft, culture, and creativity. It also supports the business’s emphasis on value creation, GTM effectiveness, digital elevation, and operational excellence as outlined in strategic priorities.

Core Accountabilities

• Creative Production Leadership: Lead end-to-end production of global creative assets across stills, film, design and mixed-media campaigns, ensuring delivery from briefing and pre-production through to post-production and final asset delivery in line with global GTM milestones.
• Budget, Vendor & Resource Management: Own production budgets, cost control, reconciliations and vendor negotiations, while selecting and managing production partners, photographers, directors, stylists, editors and freelancers to deliver high-quality, cost-effective creative output.
• Creative Excellence & Brand Standards: Ensure all assets meet the highest standards of creative quality, technical execution and brand consistency, overseeing post-production, quality control, versioning and asset readiness across all deliverables.
• Cross-Functional Delivery & Stakeholder Collaboration: Partner with Creative, Brand, Product, Design, Trade, Digital, Regional Marketing and external agencies to align priorities, manage production workflows, resolve risks proactively and ensure seamless delivery.
• Production Operations & Continuous Improvement: Optimise production processes, workflows, documentation and global asset toolkits to improve efficiency, support regional execution and enable scalable, consistent delivery across global markets.

Key Skills & Capabilities

• Extensive end-to-end production expertise, with proven experience delivering premium stills, film and integrated creative campaigns from concept to final delivery.
• Strong project, budget and vendor management skills, with the ability to manage multiple complex productions, negotiate effectively and maintain commercial control.
• Excellent creative judgement and attention to detail, ensuring all assets meet brand standards, technical requirements and the highest levels of production quality.
• Proven cross-functional collaboration and stakeholder management skills, building strong relationships with internal teams, agencies and creative partners to deliver shared outcomes.
• A proactive, solutions-focused approach, with the ability to improve production processes, manage risk, adapt quickly and deliver successfully in a fast-paced global environment.

WHAT'S IN IT FOR YOU?

• Hybrid working
• Welcome free pair of Docs
• 'Buy as you Earn' Share scheme
• 65% off all Docs
• 50% off Accessories
• Pension Scheme through Aviva
• Life Assurance
• 25 Days Annual Leave + Bank Holidays
• Private healthcare
• 2 paid volunteer days per year

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.