At a Glance
- Tasks: Join us as a Seasonal Sales Assistant, delivering top-notch customer service and driving sales.
- Company: Dr. Martens is a renowned footwear brand known for its unique style and culture.
- Benefits: Enjoy 65% off footwear, bonus incentives, and two paid volunteer days each year.
- Why this job: Be part of a vibrant team during the festive rush and embody our brand's values.
- Qualifications: Experience in customer service is preferred; passion for fashion is a must!
- Other info: Flexible shifts available; perfect for students looking to earn during the holiday season.
Overview
Seasonal Sales Assistant (8hr) β Edinburgh. Dr. Martens plc is preparing for the festive rush and we are looking for flexible part-time Sales Assistants to join our Edinburgh store during the busy Christmas period for 8 hours a week.
Sales Assistants are the backbone of our store during the holiday season, delivering exceptional customer service and helping customers find exactly what they are looking for. If you are passionate about Dr. Martens and have an outgoing personality, this could be the perfect role for you this season!
Responsibilities
- Use your passion for Dr. Martens to drive sales and meet sales targets to help the store achieve its overall sales goals during this fast-paced period.
- Infuse your personality into the customer experience and create an outstanding shopping experience for everyone who walks through our doors.
- Efficiently handle transactions at the till in accordance with operating procedures.
- Follow operating procedures, such as handling deliveries and ensuring timely replenishment.
- Show empathy, work well within a team, and provide support as needed.
Qualifications / Qualities
- Experience in a fast-paced customer-facing environment; fashion/footwear/lifestyle brand experience is a plus.
- Ability to work under pressure and stay resilient as stores get busy.
- Be a proud ambassador of our brand and culture, embodying our values even when the shop floor is busy.
- Strong customer service skills and ability to connect with different customers.
- Professional, authentic and fearless in approach.
- Flexibility in availability; shifts may vary week to week and coverage is needed across different days and times during the busy period.
Whatβs in it for you?
- Welcome pair of Docs
- 65% off all footwear & 50% off all accessories
- Opportunities for growth
- Bonus incentives
- 2 paid volunteer days per year
- Pension contribution
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
How to apply
Interested? Apply now. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications from all backgrounds and strive to develop an inclusive workplace where our people can thrive and feel empowered.
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Seasonal Sales Assistant (8hr) - Edinburgh employer: Dr. Martens plc
Contact Detail:
Dr. Martens plc Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Seasonal Sales Assistant (8hr) - Edinburgh
β¨Tip Number 1
Familiarise yourself with Dr. Martens' brand values and product range. Being able to speak passionately about their iconic footwear and lifestyle products during your interview will show that you're not just looking for any job, but that you genuinely care about the brand.
β¨Tip Number 2
Prepare to demonstrate your customer service skills through role-play scenarios. Think of examples from your past experiences where you successfully handled difficult customers or went above and beyond to create a great shopping experience.
β¨Tip Number 3
Be ready to discuss your flexibility in working hours. Since the role requires adaptability during the busy Christmas period, showing that you can work various shifts will make you a more attractive candidate.
β¨Tip Number 4
Show your enthusiasm for teamwork. Share examples of how you've collaborated with colleagues in previous roles to achieve sales targets or improve customer satisfaction, as this is crucial in a fast-paced retail environment.
We think you need these skills to ace Seasonal Sales Assistant (8hr) - Edinburgh
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Seasonal Sales Assistant position. Tailor your application to highlight relevant experiences that align with these requirements.
Show Your Passion: Express your enthusiasm for Dr. Martens in your application. Mention any personal connections to the brand or experiences that demonstrate your passion for their products and culture.
Highlight Customer Service Skills: Since the role focuses on delivering exceptional customer service, provide specific examples from your past experiences where you successfully engaged with customers and contributed to a positive shopping experience.
Be Flexible: Emphasise your availability and willingness to work flexible hours during the busy Christmas period. Mention any previous experience in fast-paced environments to showcase your ability to handle pressure effectively.
How to prepare for a job interview at Dr. Martens plc
β¨Show Your Passion for the Brand
Make sure to express your enthusiasm for Dr. Martens during the interview. Share why you love the brand and how it resonates with you. This will demonstrate that you are not just looking for any job, but specifically want to be part of their team.
β¨Highlight Customer Service Experience
Prepare examples from your past experiences where you provided exceptional customer service. Discuss how you handled challenging situations and ensured customer satisfaction, as this role heavily relies on strong customer interaction.
β¨Demonstrate Flexibility and Team Spirit
Be ready to discuss your availability and willingness to adapt to varying shifts. Emphasise your ability to work well in a team, especially during busy periods, as collaboration is key in a fast-paced retail environment.
β¨Practice Handling Pressure
Think of scenarios where you successfully managed stress or pressure in previous roles. Share these stories to show that you can maintain composure and efficiency, even when the store gets busy during the festive rush.