At a Glance
- Tasks: Support our Norwich store during the busy Summer season as a Sales Assistant.
- Company: Join the iconic Dr. Martens team, known for its passion and authenticity.
- Benefits: Enjoy bonus incentives, a free pair of Docs, and generous holiday allowance.
- Other info: Flexible hours, opportunities for permanent roles, and a supportive work environment.
- Why this job: Be part of a diverse team and share your love for Docs with customers.
- Qualifications: Retail experience is a plus, but enthusiasm and great communication skills are key.
The predicted salary is between 10 - 12 £ per hour.
We are looking for flexible part time Sales Assistants to work in our Norwich store to support our teams as we prepare for Summer trading!
THE GIG
Our stores get busy during Summer and there are various areas of the store operation where you might help us as a Sales Assistant. Depending on your skills and experience you could be:
- Supporting in the stockroom, helping with deliveries and organising our stock to make it quick, easy and safe for the team to get it to the shop floor for the customer.
- Acting as a ‘runner’ making sure the team selling product are getting the products and sizes they need to meet our customers' needs.
- Taking on the role of store greeter, making sure the store is not too full, queue control, welcoming customers and directing them to the right product or team member.
- Processing transactions on the till making sure the last interaction you have with our customers is a positively memorable one for them.
- Sharing your passion for Docs and selling our iconic product to our customers.
THE STUFF THAT SETS YOU APART
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it. To be our Sales Assistant you will also possess these qualities:
- Similar experience within a retail or service environment, particularly with a fashion/lifestyle brand would be ideal but not essential.
- Flexibility to work weekends and evenings in line with store opening hours and operating needs.
- Be available to work key seasonal trading days over the Summer Peak season.
- An enthusiasm for Docs and confidence to share this with our customers.
- Excellent communication skills, able to build relationships with a diverse team.
- Resilience and an energetic approach to work, our stores get busy and the role can be physically & mentally demanding particularly when dealing with large numbers of customers, stock and deliveries.
- Professional, but also authentic and fearless!
WHAT'S IN IT FOR YOU?
- Bonus incentives
- Free pair of Docs
- Market leading product discount
- Generous Holiday Allowance (Pro rata)
- Opportunities for permanent employment
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Seasonal Sales Assistant (4hr) - Norwich employer: Dr. Martens plc
At Dr. Martens, we pride ourselves on being more than just a workplace; we are a vibrant community that values integrity, passion, and teamwork. As a Seasonal Sales Assistant in our Norwich store, you will enjoy competitive benefits such as bonus incentives, a generous product discount, and opportunities for permanent employment, all within a supportive and inclusive environment that encourages personal growth and authentic self-expression.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Assistant (4hr) - Norwich
✨Get in Early for Seasonal Opportunities
Retail is all about timing, so keep an eye out for those early seasonal hiring windows. Many shops start ramping up their staff as early as September for the festive rush. Put yourself out there by visiting your favourite stores and chatting with managers about possible openings. You might just land a spot before they even hit the online job boards!
✨Show Off Your Sales Skills
In retail, personality goes a long way! When you're chatting with potential employers, showcase your past customer service experiences and your ability to handle busy floors. If you’ve got experience in sales or dealing with customers, make it a key part of your pitch. Think of it as your secret weapon to landing that seasonal gig!
✨Engage with Local Retail Communities
Get involved in local retail job fairs and community events! Many retailers will host hiring sessions during peak seasons, and these are perfect opportunities to meet company representatives face-to-face. Plus, you’ll start building connections that can help you land future roles. So, grab your best outfit and get out there!
✨Leverage Social Media for Retail Roles
Don’t underestimate the power of social media in your job hunt! Follow your local retailers and engage with their posts—like, comment, or share your favourite items. Companies often announce openings on their social platforms first, so being active can give you a leg up. Remember to mention any relevant retail experience you have in your interactions!
We think you need these skills to ace Seasonal Sales Assistant (4hr) - Norwich
Some tips for your application 🫡
Show Your Passion for Retail:In your application, let your love for retail shine through! We want to see your enthusiasm and any previous retail experiences that make you the perfect fit for the Seasonal Sales Assistant (4hr) - Norwich position at Dr. Martens plc. Whether it's a past role or a memorable shopping experience that sparked your interest, share those moments!
Highlight Your Customer Service Skills:Customer service is at the heart of retail, especially in a seasonal role like this. Make sure to include specific examples of how you've dealt with customers in the past, resolved issues, or gone above and beyond to make someone’s day. This will show us that you're ready to tackle the bustling holiday season!
Flexibility is Key:For a seasonal role, flexible availability is really important. Mention your availability in your cover letter—highlighting that you're ready to jump in when needed, including during peak times. This can set you apart from other candidates who may have less availability!
Keep It Concise and Relevant:Seasonal roles attract a lot of applicants, so keep your CV sharp and focused. Use bullet points to break down your previous retail experiences and skills so we can quickly see why you'd be a great fit for the Seasonal Sales Assistant (4hr) - Norwich at Dr. Martens plc. Remember, quality over quantity!
How to prepare for a job interview at Dr. Martens plc
✨Know Your Products
Brush up on the products or brands that Dr. Martens plc sells. Customers will be looking for advice, and demonstrating your product knowledge can really make you stand out during the interview. Think about how you can engage with their merchandise and show real enthusiasm for the items they'll be selling this season.
✨Prepare for Scenario-Based Questions
In retail, you'll often face situation-based questions like, 'How would you handle an upset customer?' or 'What would you do if stock runs out during a busy sale?'. Think of specific examples from your experience or past roles to showcase your problem-solving skills and customer service approach.
✨Highlight Your Flexibility
Since this is a seasonal role, Dr. Martens plc is likely looking for someone who can adapt easily. Be ready to discuss your availability and willingness to work various shifts, especially during peak hours. Showing you're a team player who can jump in where needed will make a great impression!
✨Bring a Can-Do Attitude
As a seasonal employee, you'll be part of a fast-paced environment. Expressing your eagerness to learn and take on new tasks can set you apart. Share any experiences where you've tackled challenges head-on or picked up new skills quickly, making it clear that you're ready for whatever comes your way at Dr. Martens plc.
