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For Companies At a Glance
- Tasks: Assist customers, manage stock, and create a welcoming store environment.
- Company: Join the iconic Dr. Martens team, known for its unique culture and values.
- Benefits: Enjoy bonus incentives, a free pair of Docs, and generous holiday allowance.
- Why this job: Be part of a passionate team in a vibrant retail environment with growth opportunities.
- Qualifications: Retail experience is a plus; enthusiasm for Docs and strong communication skills are essential.
- Other info: Diverse and inclusive workplace committed to supporting all employees.
We are looking for flexible part time Sales Assistants to work in our Neal Street store to support our teams as we prepare for Summer trading!
THE GIG
Our stores get busy during Summer and there are various areas of the store operation where you might help us as a Sales Assistant. Depending on your skills and experience you could be:
- Supporting in the stockroom, helping with deliveries and organising our stock to make it quick, easy and safe for the team to get it to the shop floor for the customer.
- Acting as a ‘runner’ making sure the team selling product are getting the products and sizes they need to meet our customers needs.
- Taking on the role of store greeter, making sure the store is not too full, queue control, welcoming customers and directing them to the right product or team member.
- Processing transactions on the till making sure the last interaction you have with our customers is a positively memorable one for them.
- Sharing your passion for Docs and selling our iconic product to our customers!
THE STUFF THAT SETS YOU APART
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.
To be our Sales Assistant you will also possess these qualities:
- Similar experience within a retail or service environment, particularly with a fashion/lifestyle brand would be ideal but not essential.
- Flexibility to work weekends and evenings in line with store opening hours and operating needs.
- Be available to work key seasonal trading days over the Summer Peak season.
- An enthusiasm for Docs and confidence to share this with our customers.
- Excellent communication skills, able to build relationships with a diverse team.
- Resilience and an energetic approach to work, our stores get busy and the role can be physically & mentally demanding particularly when dealing with large numbers of customers, stock and deliveries.
- Professional, but also authentic and fearless!
WHAT'S IN IT FOR YOU?
- Bonus incentives
- Free pair of Docs
- Market leading product discount
- Generous Holiday Allowance (Pro rata)
- Opportunities for permanent employment
- Access to our Employee Assistance Programme & Mental Health First Aiders
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Sales Assistant (8hr FTC) - Neal Street London employer: Dr. Martens plc
Contact Detail:
Dr. Martens plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (8hr FTC) - Neal Street London
✨Tip Number 1
Familiarise yourself with Dr. Martens' products and brand ethos. Being able to speak passionately about their iconic footwear will not only impress during your interactions but also show that you genuinely care about the brand.
✨Tip Number 2
Demonstrate your flexibility and willingness to work during peak times. Mention any previous experience in busy retail environments where you successfully managed high customer volumes, as this will highlight your ability to thrive under pressure.
✨Tip Number 3
Showcase your communication skills by engaging with current employees or customers at the store. This can provide you with insights into the team dynamics and customer expectations, which you can reference in your discussions.
✨Tip Number 4
Prepare to discuss how you embody the values of integrity, professionalism, and teamwork. Think of specific examples from your past experiences that demonstrate these qualities, as they align closely with what Dr. Martens is looking for in a Sales Assistant.
We think you need these skills to ace Sales Assistant (8hr FTC) - Neal Street London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in retail or customer service, especially if you've worked with fashion or lifestyle brands. Emphasise your flexibility and ability to work during peak times.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for Dr. Martens and the role of Sales Assistant. Mention specific qualities that align with their values, such as integrity, professionalism, and passion.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've successfully built relationships in previous jobs. This could be through teamwork or customer interactions.
Highlight Resilience and Energy: Given the physically and mentally demanding nature of the role, share experiences that demonstrate your resilience and energetic approach to work, particularly in busy environments.
How to prepare for a job interview at Dr. Martens plc
✨Show Your Passion for Dr. Martens
Make sure to express your enthusiasm for the brand during the interview. Share why you love Dr. Martens and how their products resonate with you. This will demonstrate your genuine interest in the role and the company.
✨Highlight Relevant Experience
Even if you don't have direct experience in retail, think about any customer service roles or teamwork experiences you've had. Be ready to discuss how these skills can translate into the Sales Assistant position, especially in a busy environment.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle busy situations, such as managing stock or assisting customers. Think of examples from past experiences where you successfully managed similar challenges, showcasing your resilience and energy.
✨Demonstrate Flexibility and Team Spirit
Since the role requires flexibility in working hours and collaboration with a diverse team, be prepared to discuss your availability and how you work well with others. Highlight any past experiences where you adapted to changing circumstances or supported your teammates.
