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- Tasks: Engage customers with your passion for Dr. Martens and create an unforgettable shopping experience.
- Company: Join the iconic Dr. Martens brand, known for its rich heritage and inclusive culture.
- Benefits: Enjoy 65% off footwear, bonus incentives, generous holiday allowance, and more!
- Why this job: Be part of a dynamic team where you can express yourself and grow your career.
- Qualifications: Retail experience is a plus; bring your enthusiasm and customer service skills.
- Other info: Flexible hours and opportunities for personal and professional development await you!
The predicted salary is between 10 - 16 £ per hour.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what’s right.
We are looking for flexible part-time Sales Assistants to join at our YORK OUTLET store for 10 hours a week. Our Sales Assistants are the heart and soul of our store experience. Without them, we would be nothing. Our Sales Assistants turn their passion for our product into a true customer experience ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied. If you love Dr. Martens and have an outgoing personality this could be a great role for you!
Responsibilities:
- Use your passion for Dr. Martens to sell our product and hit individual sales targets.
- Showcase your unique personality and inject it into the customer experience to create a best-in-class shopping experience.
- Handle till transactions seamlessly in line with operating procedures.
- Follow store operating procedures e.g., delivery, stocktakes, replenishment etc.
- Follow H&S procedures to maintain a healthy, safe and tidy work environment.
- Act with empathy, be team-focused and support the store management team when needed.
To be our Sales Assistant you should also possess these qualities:
- Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!
- Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
- An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
- Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
- Be Professional, but also authentic and fearless!
- Flexibility in availability is essential - shifts may vary week to week so we will need flexibility to cover different days/times.
What’s in it for you?
- Bonus incentives
- Welcome pair of Docs
- 65% off all footwear
- 50% off all accessories
- 2 paid volunteer days per year
- Generous holiday allowance
- Matched pension contributions
- Opportunities for growth
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply Now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves.
Sales Assistant 10hr - York Outlet employer: Dr. Martens plc
Contact Detail:
Dr. Martens plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant 10hr - York Outlet
✨Tip Number 1
Get to know Dr. Martens inside out! Familiarise yourself with their history, values, and products. When you walk into that interview, your passion for the brand will shine through, and trust us, they love seeing that enthusiasm.
✨Tip Number 2
Practice your people skills! As a Sales Assistant, you'll be the face of the brand. Role-play with friends or family to build your confidence in engaging with customers and showcasing your unique personality. Remember, it’s all about creating that best-in-class shopping experience!
✨Tip Number 3
Be flexible and ready to adapt! The job requires a bit of juggling with shifts, so show that you’re open to different days and times. This flexibility can really set you apart from other candidates who might not be as willing to adjust.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dr. Martens family. Don’t forget to highlight your retail experience and how you embody the brand's values!
We think you need these skills to ace Sales Assistant 10hr - York Outlet
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for Dr. Martens shine through! Share why you’re excited about the brand and how it resonates with you. This will help us see your enthusiasm and fit for the role.
Be Yourself: Remember, we value authenticity! Don’t be afraid to inject your personality into your application. Whether it's a fun anecdote or a unique perspective, showing your true self can make you stand out.
Tailor Your Experience: Make sure to highlight any relevant retail experience you have, especially in fashion or footwear. We want to know how your past roles have prepared you to create that amazing customer experience we pride ourselves on.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining the Dr. Martens family!
How to prepare for a job interview at Dr. Martens plc
✨Know Your Dr. Martens
Before the interview, make sure you’re well-versed in the history and values of Dr. Martens. Familiarise yourself with their products and what makes them unique. This will not only show your passion for the brand but also help you connect with the interviewers.
✨Show Your Personality
Dr. Martens values individuality, so don’t be afraid to let your true self shine during the interview. Share personal stories that reflect your enthusiasm for the brand and how you embody their core values like 'Be Yourself' and 'Act Courageously'.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you built rapport with customers and handled challenging situations. This will showcase your understanding of the role and your ability to create a great shopping experience.
✨Be Flexible and Open-Minded
Since the role requires flexibility in availability, express your willingness to adapt to different shifts and tasks. Show that you’re a team player who can support the store management and contribute positively to the team dynamic.