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- Tasks: Engage customers and sell Dr. Martens products while creating an unforgettable shopping experience.
- Company: Join Dr. Martens, a legendary British brand with over 60 years of cultural influence.
- Benefits: Enjoy 65% off footwear, bonus incentives, and paid volunteer days.
- Why this job: Be part of a diverse team that values individuality and encourages personal growth.
- Qualifications: Retail experience is a plus; passion for Dr. Martens and great customer service skills are essential.
- Other info: Flexible hours and a supportive work environment await you!
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Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what\’s right.
WHAT\’S THE STORY – Sales Assistant – 10 Hours/ Ashford
We are looking for flexible part time Sales Assistants to join at our Ashford store for 10 hours a week.
Our Sales Assistants are the heart and soul of our store experience. Without them we would be nothing. Our Sales Assistants turn their passion for our product into a true customer experience ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied. If you love Dr.Martens and have an outgoing personality this could be a great role for you!
THE GIG – Sales Assistant – 10 Hours/ Ashford
- Use your passion for Dr.Martens to sell our product and hit individual sales targets (Play your part in achieving the store target)
- Showcase your unique personality and inject it into the customer experience to create a best in class shopping experience.
- Handle till transactions seamlessly in line with operating procedures
- Follow store operating procedures e.g., delivery, stocktakes, replenishment etc.
- Follow H&S procedures to maintain a healthy, safe and tidy work environment.
- Act with empathy, be team focussed and support the store management team when needed
To be our Sales Assistant – 10 Hours/ Ashford you should also possess these qualities:
- Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!
- Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
- An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
- Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
- Be Professional, but also authentic and fearless!
- Flexibility in availability is essential – shifts may vary week to week so we will need flexibility to cover different days/times.
WHAT’S IN IT FOR YOU?
- Bonus incentives
- Welcome pair of Docs
- 65% off all footwear
- 50% off all accessories
- 2 paid volunteer days per year
- Generous holiday allowance
- Matched pension contributions
- Opportunities for growth
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply Now!
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Retail Apparel and Fashion
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Sales Assistant 10hr - Ashford Outlet employer: Dr. Martens plc
Contact Detail:
Dr. Martens plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant 10hr - Ashford Outlet
✨Tip Number 1
Familiarise yourself with Dr. Martens' brand values and culture. When you understand what they stand for, you can better showcase your personality and align your responses during the interview with their core principles of being yourself, acting courageously, and showing you care.
✨Tip Number 2
Prepare to discuss your passion for Dr. Martens products. Think about your favourite styles or experiences with the brand, as this enthusiasm will resonate well with the hiring team and demonstrate your genuine interest in the role.
✨Tip Number 3
Showcase your customer service skills by preparing examples from previous retail experiences. Highlight situations where you successfully built rapport with customers or handled challenging interactions, as this will illustrate your ability to create a positive shopping experience.
✨Tip Number 4
Be ready to discuss your flexibility regarding work hours. Since the role requires adaptability to varying shifts, emphasising your willingness to cover different days and times will show that you are a reliable candidate who can meet the store's needs.
We think you need these skills to ace Sales Assistant 10hr - Ashford Outlet
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Dr. Martens' brand values and culture. Familiarise yourself with their history and product range, as this will help you convey your passion for the brand in your application.
Tailor Your CV: Make sure your CV highlights any relevant retail experience, especially in fashion or footwear. Emphasise your customer service skills and any achievements that demonstrate your ability to meet sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Dr. Martens and how your personality aligns with their core values: Be Yourself, Act Courageously, and Show You Care. Share specific examples of how you've embodied these values in previous roles.
Showcase Flexibility: Since the role requires flexibility in availability, mention your willingness to adapt to varying shifts. Highlight any previous experiences where you successfully managed changing schedules or responsibilities.
How to prepare for a job interview at Dr. Martens plc
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Dr. Martens during the interview. Share why you love the brand and how it resonates with you personally. This will demonstrate that you are not just looking for any job, but specifically want to be part of their team.
✨Emphasise Customer Service Skills
Since the role revolves around providing an excellent customer experience, be prepared to discuss your previous experiences in retail or customer service. Highlight specific examples where you went above and beyond to help a customer.
✨Demonstrate Flexibility
Given that the position requires flexibility in availability, be ready to discuss your schedule and how you can accommodate varying shifts. This shows that you are committed and willing to adapt to the store's needs.
✨Align with Company Values
Familiarise yourself with Dr. Martens' core values: Be Yourself, Act Courageously, and Show You Care. Think of examples from your past that reflect these values and be ready to share them during the interview to show you are a good cultural fit.