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For Companies At a Glance
- Tasks: Lead a passionate team and deliver outstanding customer experiences in a vibrant store environment.
- Company: Join the iconic Dr. Martens brand known for its unique culture and values.
- Benefits: Enjoy 65% off footwear, bonus incentives, and opportunities for personal growth.
- Why this job: Be part of a diverse team where your individuality is celebrated and valued.
- Qualifications: Experience in a supervisory role with strong customer service and communication skills.
- Other info: Embrace a dynamic work environment with a commitment to inclusivity and support.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a Senior Sales Assistant to join our fantastic Milton Keynes store for 25-30 hours per week. Reporting to the Store Manager, we seek a freethinking, passionate individual who will provide an outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager at a Supervisor level.
The stuff that sets you apart:
- Achieving your own sales targets and motivating the team to reach theirs
- Provide excellent customer service at all times
- Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc.
- Follow all H&S procedures to maintain a healthy, safe and tidy work environment
- Handle till transactions in line with operating procedures
- Handle more complex enquiries from customers
- Assist management team in coaching and mentoring more junior members of the team
- Act as key holder and assume responsibility for the store for short periods in the absence of the manager
- Any other reasonable task as instructed by the store management team
Our fundamental qualities:
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY, PROFESSIONAL, PASSIONATE, TEAM PLAYERS. Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.
Qualifications:
- Similar experience in a key holder or supervisory role with elevated Sales Assistant responsibility
- Working with a fashion/lifestyle brand would be a bonus!
- Strong understanding of customer service and how this can be driven in a team
- Strong communication skills with the ability to inspire
- Commercial mindset - Experience with revenue-driving targets and the ability to support team members reaching them
- Experience of leading a team to drive sales
- Professional, but also authentic and fearless!
What’s in it for you?
- Welcome pair of Docs
- 65% off all footwear & 50% off all accessories
- Opportunities for growth
- Bonus incentives
- 2 paid volunteer days per year
- Pension contribution
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Supervisor (25-30hr) - Milton Keynes employer: Dr. Martens plc
Contact Detail:
Dr. Martens plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (25-30hr) - Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Dr. Martens' values and vibe. Show us you’re not just a fit for the role but also for the team. We love passionate individuals who resonate with our fundamentals!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you articulate your experience and how it aligns with the Supervisor role. Confidence is key, so let’s nail that delivery!
✨Tip Number 3
Bring your A-game to the interview! Dress smartly, but don’t forget to add a touch of your personality. We want to see the real you, so feel free to express your style while keeping it professional.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the position and gives you a chance to reiterate why you’d be a great fit for the team.
We think you need these skills to ace Supervisor (25-30hr) - Milton Keynes
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer service and the brand shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing an outstanding experience for our customers.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience, especially in supervisory roles or sales. We love seeing how your unique background aligns with what we’re looking for, so don’t hold back!
Be Authentic: We value authenticity at StudySmarter, so be yourself in your application. Share your personal experiences and how they’ve shaped your approach to teamwork and leadership. This helps us get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Dr. Martens plc
✨Know the Brand Inside Out
Before your interview, make sure you research Dr. Martens thoroughly. Understand their history, values, and what makes them unique in the fashion industry. This will not only help you answer questions but also show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond to help a customer or resolved a complex issue. This aligns perfectly with the role's focus on outstanding customer experience.
✨Demonstrate Leadership Qualities
As a Supervisor, you'll need to inspire and motivate your team. Be ready to discuss your experience in leading teams, achieving sales targets, and mentoring junior staff. Highlight any instances where you successfully drove team performance.
✨Embrace the Company Culture
Dr. Martens values integrity, professionalism, and passion. During the interview, reflect these qualities in your responses. Share personal anecdotes that demonstrate your authenticity and fearlessness, as well as your ability to work collaboratively within a diverse team.