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For Companies At a Glance
- Tasks: Deliver outstanding customer experiences and assist with store operations.
- Company: Join the iconic Dr. Martens team in Manchester.
- Benefits: Enjoy 65% off footwear, bonus incentives, and paid volunteer days.
- Why this job: Be part of a passionate team and make a real impact.
- Qualifications: Experience in sales and strong customer service skills required.
- Other info: Diverse and inclusive workplace with growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
We are looking for a Senior Sales Assistant to join our fantastic Manchester for 20 hours per week.
THE GIG
Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager.
THE STUFF THAT SETS YOU APART
- Achieving your own sales targets and motivating the team to reach theirs
- Provide excellent customer service at all times
- Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
- Follow all H&S procedures to maintain a healthy, safe and tidy work environment
- Handle till transactions in line with operating procedures
- Handle more complex enquiries from customers
- Assist management team in coaching and mentoring more junior members of the team
- Act as key holder and assume responsibility for store for short periods in the absence of the manager
- Any other reasonable task as instructed by the store management team
OUR FUNDAMENTAL QUALITIES
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.
To be our Senior Sales Assistant you will possess these qualities:
- Similar experience in a key holder or supervisory role with elevated Sales Assistant responsibility
- Working with a fashion/lifestyle brand would be a bonus!
- Strong understanding of customer service and how this can be driven in a team
- Strong communication skills with the ability to inspire
- Commercial mindset - Experience with revenue-driving targets and the ability to support team members reaching them
- Experience of leading a team to drive sales
- Professional, but also authentic and fearless!
WHAT’S IN IT FOR YOU?
- Welcome pair of Docs
- 65% off all footwear & 50% off all accessories
- Opportunities for growth
- Bonus incentives
- 2 paid volunteer days per year
- Pension contribution
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply now!
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Senior Sales 20hr - Manchester employer: Dr. Martens plc
Contact Detail:
Dr. Martens plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales 20hr - Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Dr. Martens' values and vibe. Show us you’re not just a fit for the role, but for the team too!
✨Tip Number 2
Practice your sales pitch! Think about how you’d motivate a team or handle a tricky customer query. We want to see your passion and how you can drive results.
✨Tip Number 3
Bring your A-game to the interview! Dress the part and be ready to share examples of your past experiences. We love hearing about your successes and how you’ve led teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our Dr. Martens family!
We think you need these skills to ace Senior Sales 20hr - Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service and sales shine through. We want to see how you connect with our brand and why you're excited about the role!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in supervisory roles or within fashion/lifestyle brands. We love seeing how your background aligns with what we do at Dr. Martens.
Be Authentic: Don’t be afraid to show your true self in your application. We value authenticity and want to know what makes you unique. Share your story and how it relates to our values!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on board with our fantastic team!
How to prepare for a job interview at Dr. Martens plc
✨Know Your Stuff
Before heading into the interview, make sure you know the ins and outs of Dr. Martens. Familiarise yourself with their products, values, and what sets them apart in the fashion industry. This will not only show your passion but also help you connect your experience to their brand.
✨Showcase Your Sales Skills
Be ready to discuss specific examples of how you've achieved sales targets in the past. Think about times when you motivated your team or handled complex customer enquiries. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your commercial mindset.
✨Emphasise Teamwork
As a Senior Sales Assistant, you'll be leading a team. Share experiences where you've successfully collaborated with others or mentored junior staff. Highlight your strong communication skills and how you inspire those around you to achieve their goals.
✨Be Authentic and Passionate
Dr. Martens values authenticity, so don’t be afraid to let your personality shine through. Share your passion for customer service and how it drives your work. Being genuine will resonate well with the interviewers and show that you align with their company culture.