Sourcing Support Administrator in London

Overview

About Dr. Martens

Dr. Martens is a globally recognisable and culturally influential British brand, with 65 years of heritage rooted in craftsmanship. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what’s right.

The GIG

Sitting as part of our Global Sourcing team, you’ll support the sourcing teams with all administrative duties as well as ad hoc project work. This role is fast-paced, and you’ll need to have great attention to detail, be a great administrator and happy to stick with a task until the end as well as being adaptable when work tasks & priorities change. It also includes manual handling of filled cartons.

At Dr. Martens we champion individuality and want people to play to their strengths. We’ve listed below some key accountabilities for the role; however, if you don’t have experience across all these areas but can demonstrate your potential, we can support with on-the-job training to ensure you’re set up for success.

Key Responsibilities

• Receive the gold seals from suppliers (offshore and UK), checking against packing list
• Update the internal GRN system, distributing parcels to the relevant personnel
• Prepare the gold seals & paperwork for the Sourcing Manager team to sign off
• Collect gold seals from storage when requested
• Tag up samples once signed and prepare them to be returned to Suppliers
• Complete packing lists and shipping documents on the bespoke courier system
• Update Product Lifecycle Management (PLM) system throughout the entire process
• Create Weights & Dimensions documents in preparation for sending onto suppliers
• Chase samples with suppliers, gold seals, studio samples, weights, and dimensions information
• Upload completed documents to the PLM system
• Liaising with several departments to ensure all are updated with sample deliveries
• Housekeeping of previous gold seals to accommodate space for new samples
• Stock taking of gold seals to ensure none are missing
• Order placement for tags, tape, and sundry items
• Ad hoc project work with the wider Sourcing team when required

The Stuff That Sets You Apart

• You will be well organised and comfortable working to tight deadlines, and maintaining accuracy in your work
• You’ll be able to prioritise workload accordingly and be comfortable to work within guidelines/process
• You’ll be a fast learner, be able to retain & recall large amounts of information with accuracy
• Be a good communicator, resilient, adaptable to regular and ongoing change to work tasks & priorities
• You’ll have good attention to detail, a systematic approach & be meticulous in your work
• You’ll be a confident user of the Microsoft Office packages
• Great relationship management that delivers results through effective teamwork

DM Way and Success Factors

• Develop: build on your strengths and superpowers while stepping outside your comfort zone to encourage growth and development – both for yourself and your colleagues.
• Lead: set individual performance and development goals linked to our business strategy. Maintaining motivation, supporting others and embodying our purpose and values.
• Explore: understand the consumer impact of your role, connect with other teams, and see the bigger picture within DM.
• Invent: challenge conventions, respecting DM's heritage while offering practical improvement suggestions and ideas.
• Connect: contributes to positive team energy by valuing diverse perspectives, promoting open dialogue, and building strong relationships within and beyond the team.
• Influence: share ideas confidently, listen empathetically, and adapt approach to resonate with others, bringing positivity and strong communication skills to inspire enthusiasm.
• Drive: embody pride in our brand, proactively seek improvement, and deliver on promises with integrity. Show initiative, resilience, and a commitment to continuous improvement.
• Organise: prioritise demands, manage time effectively, and identify opportunities for improvement.

What’s In It For You?

• Welcome to the family — free pair of Docs
• 65% off all Docs
• A dedicated culture team

Equal Opportunity

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

Role details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Supply Chain, Production, and Administrative
• Industries: Manufacturing, Footwear Manufacturing, and Wholesale Footwear