Hybrid CX & CRO Manager: Optimize Digital Journeys in London

Hybrid CX & CRO Manager: Optimize Digital Journeys in London

London Full-Time 45000 - 55000 £ / year (est.) No working from home possible
Dr. Martens plc

At a Glance

  • Tasks: Enhance customer experiences and optimise digital journeys using data-driven strategies.
  • Company: Join the iconic Dr. Martens team with a focus on innovation.
  • Benefits: Enjoy hybrid work, generous discounts, and a supportive environment.
  • Other info: Collaborate with cross-functional teams to influence key commercial decisions.
  • Why this job: Shape how consumers interact with a legendary brand and drive real impact.
  • Qualifications: Strong analytical skills and understanding of digital journeys required.

The predicted salary is between 45000 - 55000 £ per year.

Dr. Martens plc is seeking a CX / CRO Manager to enhance customer experiences through data-driven strategies. You’ll lead optimisation initiatives that shape how consumers interact with the brand, leveraging insights to improve conversions and engagement. This role requires strong analytical skills and a deep understanding of digital journeys. You’ll work closely with cross-functional teams to ensure the delivery of effective solutions, influencing key decisions that align with commercial goals. Enjoy hybrid work, generous discounts, and a supportive work environment.

Hybrid CX & CRO Manager: Optimize Digital Journeys in London employer: Dr. Martens plc

Dr. Martens plc is an exceptional employer that champions a dynamic and inclusive work culture, offering hybrid working arrangements that promote work-life balance. Employees benefit from generous discounts on products, alongside ample opportunities for professional growth and collaboration across diverse teams, making it a rewarding place to enhance your career while contributing to a globally recognised brand.

Dr. Martens plc

Contact Details:

Dr. Martens plc Recruitment Team

We think you need these skills to ace Hybrid CX & CRO Manager: Optimize Digital Journeys in London

Analytical Skills
Data-Driven Strategies
Customer Experience (CX) Management
Conversion Rate Optimisation (CRO)
Digital Journey Optimisation
Cross-Functional Collaboration
Insight Leveraging