At a Glance
- Tasks: Drive strategic partnerships and enhance brand performance with major retail accounts.
- Company: Join the iconic Dr. Martens team, a global leader in fashion and culture.
- Benefits: Enjoy hybrid working, generous discounts, private healthcare, and 25 days annual leave.
- Other info: Embrace individuality and thrive in a diverse, inclusive workplace.
- Why this job: Make an impact on a legendary brand while growing your career in a vibrant environment.
- Qualifications: Experience in retail account management and strong analytical skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
Dr.
Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact.
We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work.
If you’re ready to make your mark, you’re in the right place.
- WHERE YOU SIT
- As our
- Key Account Manager , you’ll be part of the
Commercial team working closely with brilliant people across the business and reporting into
Sales Manager . You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers - today and tomorrow.
WHERE YOU CONTRIBUTE
The Key Account Manager drives strategic and commercial performance through partnerships with major retail accounts.
This role ensures that Dr.
Martens’ brand positioning and commercial objectives are delivered consistently across wholesale channels, balancing global frameworks with local execution.
It is pivotal in achieving profitable growth, market share expansion, and consumer engagement through strong account relationships and disciplined planning.
- Core Accountabilities
- As our
Key Account Manager , you will be responsible for
- Developing and executing strategic account plans, aligning joint business plans with global commercial priorities and market objectives to drive sustainable growth across key retail partners.
- Driving commercial performance, owning sell-in and sell-through results, revenue and margin targets while leading forecasting and assortment planning to optimise inventory and minimise obsolete stock.
- Building and managing senior customer relationships, acting as the primary liaison between Dr.
Martens and strategic accounts and influencing outcomes across internal and external stakeholders.
- Leading seasonal Go-To-Market execution, coordinating product launches and campaigns while ensuring retail partners deliver against agreed brand, merchandising, pricing and promotional standards.
- Using data and consumer insight to drive account growth, analysing performance, market trends and customer behaviour to inform assortment, pricing and promotional strategies, improve customer lifetime value and enhance the consumer experience.
- Key Skills & Capabilities
Put simply, the key things we’re looking for are
- Strong wholesale and retail expertise, with a deep understanding of fashion and footwear markets and proven experience managing key accounts within a premium brand environment.
- Strong commercial and analytical capability, with experience in financial planning, forecasting, performance analysis and using data to identify opportunities and drive revenue growth.
- Excellent account management and influencing skills, with a proven ability to build senior-level relationships, negotiate effectively and manage high-volume retail accounts.
- Strong organisational and delivery skills, able to plan and prioritise effectively, manage multiple commercial priorities and deliver consistently against targets.
- A commercially astute, consumer-focused and collaborative mindset, driven by results and committed to working in line with the Dr.
Martens values of Be Yourself, Act Courageously and Show You Care.
WHAT’S IN IT FOR YOU?
- Hybrid working
- Welcome free pair of Docs
- ‘Buy as you Earn’ Share scheme
- 65% off all Docs
- 50% off Accessories
- Pension Scheme through Aviva
- Life Assurance
- 25 Days Annual Leave + Bank Holidays
- Private healthcare
- 2 paid volunteer days per year
READY TO FILL YOUR BOOTS?
If you’re excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality - we’d love to hear from you.
Application closing date: Thursday 3rd of September 2026
At Dr.
Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work.
We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability.
Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
We strive to develop a business where our people can thrive and feel empowered to express themselves.
Because we believe everyone should feel supported and included whatever their role in the Dr.
Martens community.
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Key Account Manager employer: Dr. Martens plc
At Dr. Martens, we pride ourselves on being an exceptional employer that champions individuality and fosters a vibrant work culture. As a Market Reward Partner, you'll enjoy hybrid working, competitive benefits including private healthcare and generous annual leave, and the opportunity to collaborate with talented professionals across the UK, Benelux, and Nordics. We are dedicated to your growth and development, ensuring you have the tools and support needed to thrive in your career while making a meaningful impact on our iconic brand.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Manager at Dr. Martens plc, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Dr. Martens plc. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Dr. Martens plc:When writing your cover letter, make sure to tailor your message specifically for Dr. Martens plc. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Dr. Martens plc
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Dr. Martens plc that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Dr. Martens plc that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Dr. Martens plc’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
