At a Glance
- Tasks: Enhance customer experiences and optimise digital journeys using data-driven strategies.
- Company: Join the iconic Dr. Martens team with a focus on innovation.
- Benefits: Enjoy hybrid work, generous discounts, and a supportive environment.
- Other info: Collaborate with cross-functional teams to influence key commercial decisions.
- Why this job: Shape how consumers interact with a beloved brand and drive real change.
- Qualifications: Strong analytical skills and understanding of digital journeys required.
The predicted salary is between 45000 - 55000 £ per year.
Dr. Martens plc is seeking a CX / CRO Manager to enhance customer experiences through data-driven strategies. You’ll lead optimisation initiatives that shape how consumers interact with the brand, leveraging insights to improve conversions and engagement.
This role requires strong analytical skills and a deep understanding of digital journeys. You’ll work closely with cross-functional teams to ensure the delivery of effective solutions, influencing key decisions that align with commercial goals.
Enjoy hybrid work, generous discounts, and a supportive work environment.
Hybrid CX & CRO Manager: Optimize Digital Journeys employer: Dr. Martens plc
At Dr. Martens, we pride ourselves on being an exceptional employer that champions individuality and fosters a vibrant work culture. As a Market Reward Partner, you'll enjoy hybrid working, competitive benefits including private healthcare and generous annual leave, and the opportunity to collaborate with talented professionals across the UK, Benelux, and Nordics. We are dedicated to your growth and development, ensuring you have the tools and support needed to thrive in your career while making a meaningful impact on our iconic brand.
