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- Tasks: Support the Distribution Centre in ensuring top-notch product quality and compliance.
- Company: Join Dr. Martens, a legendary British brand with 65 years of craftsmanship and culture.
- Benefits: Enjoy perks like a free pair of Docs, 65% off, private healthcare, and paid volunteer days.
- Why this job: Be part of a dynamic team that values individuality and ethical practices while making an impact.
- Qualifications: Bring your knowledge of AQL standards and a background in footwear or fashion to the table.
- Other info: Diverse and inclusive workplace where everyone can thrive and express their true selves.
The predicted salary is between 36000 - 60000 £ per year.
DC Assistant Quality Assurance Manager (Footwear)
Join to apply for the DC Assistant Quality Assurance Manager (Footwear) role at Dr. Martens plc.
Overview
Dr. Martens is a globally recognisable and culturally influential British brand, with 65 years of rich heritage rooted in craftsmanship. As brand custodians, we are a dynamic, thriving and ethical business with people from diverse backgrounds who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what\’s right.
SO, WHAT\’S THE STORY? For more than six decades, we have made iconic, timeless and durable footwear. As brand custodians, we want to retain these characteristics and our approach to product quality firmly underpins this.
What you’ll do
The DC Assistant Quality Assurance (QA) Manager is a hands-on role, where you will support our Distribution Centre (DC) in the UK to champion the Dr. Martens (DM) Product Quality strategy and to ensure compliance. You will work as part of a high performing team to communicate and embed best in class Quality and Compliance standards.
Responsibilities
- Advocate and champion our Product Quality Strategy across the DC.
- Ensure DC inspectors comply with DM quality policies, return processes, inspection procedures, and quality requirements, conducting regular checks to maintain a consistent quality.
- Establish and maintain a uniform standard for assessment and classification across the quality inspection team.
- Provide training and guidance to quality inspectors on precise assessment, grading, and repackaging processes.
- Assist in training new and existing quality inspectors, maintaining and improving their skill sets.
- Provide inspection data to the EMEA DC Manager and other relevant stakeholders on a monthly basis.
- Report any issues impacting inspector work quality to the EMEA DC Manager.
- Assist in investigations when complaints arise.
- Ensure workflows are processed as per company timelines and urgency.
- Provide support, ensuring a motivated and engaged team.
- Collaborate on other Global Supply Chain initiatives, including reporting and participation in ad-hoc project work as required.
Qualifications / What you’ll bring
- Familiarity with AQL standard and good knowledge of safety and regulatory requirements.
- Preferably with a background in the footwear/fashion industry in a retail/e-commerce environment.
- Flexibility to travel occasionally to the NL.
- Robust qualitative, analytical and communication skills.
- Strong work ethic, attention to detail and time management.
- Excellent command of both written and spoken English; able to convey complex information clearly and effectively to the team and stakeholders.
- Proficient in MS Office, including Word, Excel, and PowerPoint.
What’s in it for you?
- Welcome to the family free pair of Docs
- 65% off all Docs
- Award-winning ‘Buy As You Earn’ Dr. Martens share plan
- Private healthcare
- 2 paid volunteer days per year
Are you ready to fill your boots? Apply now.
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
DM Way success factors
- Develop: build on your strengths and superpowers while stepping outside your comfort zone to encourage growth and development – both for yourself and your colleagues.
- Lead: set individual performance and development goals linked to our business strategy. Maintaining motivation, supporting others and embodying our purpose and values.
- Explore: understand the consumer impact of your role, connect with other teams, and see the bigger picture within DM.
- Invent: challenge conventions, respecting DM\’s heritage while offering practical improvement suggestions and ideas.
- Connect: contributes to positive team energy by valuing diverse perspectives, promoting open dialogue, and building strong relationships within and beyond the team.
- Influence: share ideas confidently, listen empathetically, and adapt approach to resonate with others, bringing positivity and strong communication skills to inspire enthusiasm.
- Drive: embody pride in our brand, proactively seek improvement, and deliver on promises with integrity. Show initiative, resilience, and a commitment to continuous improvement.
- Organise: prioritise demands, manage time effectively, and identify opportunities for improvement.
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DC Assistant Quality Assurance Manager (Footwear) employer: Dr. Martens plc
Contact Detail:
Dr. Martens plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DC Assistant Quality Assurance Manager (Footwear)
✨Tip Number 1
Familiarise yourself with Dr. Martens' brand values and culture. Understanding their commitment to craftsmanship and quality will help you align your approach during interviews and discussions, showcasing how you embody their core principles.
✨Tip Number 2
Network with current or former employees of Dr. Martens, especially those in quality assurance roles. They can provide valuable insights into the company’s expectations and the nuances of the role, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your familiarity with AQL standards and quality assurance processes. Being able to articulate your hands-on experience will show your readiness for the role.
✨Tip Number 4
Stay updated on trends in the footwear and fashion industry, particularly regarding quality control and compliance. This knowledge will not only help you in interviews but also show your genuine interest in the field and the company.
We think you need these skills to ace DC Assistant Quality Assurance Manager (Footwear)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the DC Assistant Quality Assurance Manager position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in quality assurance, particularly in the footwear or fashion industry. Emphasise your familiarity with AQL standards and any previous roles that involved compliance and inspection processes.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and the role. Use specific examples from your past experiences to demonstrate how you embody Dr. Martens' core values: being yourself, acting courageously, and showing you care.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your writing is clear and professional. This attention to detail is crucial for a role focused on quality assurance.
How to prepare for a job interview at Dr. Martens plc
✨Understand the Brand Values
Before your interview, take some time to familiarise yourself with Dr. Martens' core values: be yourself, act courageously, and show you care. Be prepared to discuss how these values resonate with you and how you can embody them in your role as a DC Assistant Quality Assurance Manager.
✨Showcase Your Industry Knowledge
Given the focus on footwear and quality assurance, it's crucial to demonstrate your familiarity with AQL standards and safety regulations. Prepare examples from your past experience in the footwear or fashion industry that highlight your understanding of quality control processes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle quality issues. Think of specific situations where you've successfully resolved conflicts or improved processes, and be ready to share these stories during the interview.
✨Emphasise Team Collaboration
Dr. Martens values teamwork and collaboration. Be ready to discuss how you've worked effectively within a team in the past, particularly in training or mentoring roles. Highlight your communication skills and how you can contribute to a motivated and engaged team environment.
