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- Tasks: Lead a team ensuring top-notch quality standards for returned footwear products.
- Company: Join Dr. Martens, a legendary brand known for its iconic footwear and strong values.
- Benefits: Enjoy 65% off Docs and a welcoming family-like culture.
- Why this job: Be part of a dynamic team that champions quality and compliance in a vibrant environment.
- Qualifications: Experience in quality assurance, preferably in footwear or retail; strong communication skills required.
- Other info: We value diversity and encourage applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The DC Assistant Quality Assurance (QA) Manager is a hands-on role, where you will support our Distribution Centre (DC) in the UK to champion the Dr. Martens Product Quality strategy and to ensure compliance. You will work as part of a high performing team to communicate and embed best in class Quality and Compliance standards.
At our DC, we meticulously inspect, grade, and repackage for resale returned products from various channels. The DC Assistant QA Manager will lead the team of quality inspectors, ensuring adherence to the DM inspection process whilst maintaining a consistent quality standard. In addition, you will provide support, guidance, and continuous training to inspectors, fostering a motivated and engaged team.
Responsibilities
- Advocate and champion our Product Quality Strategy across the DC.
- Ensure DC inspectors comply with DM quality policies, return processes, inspection procedures, and quality requirements, conducting regular checks to maintain a consistent quality.
- Establish and maintain a uniform standard for assessment and classification across the quality inspection team.
- Provide training and guidance to quality inspectors on precise assessment, grading, and repackaging processes.
- Assist in training new and existing quality inspectors, maintaining and improving their skill sets.
- Provide inspection data to the EMEA DC Manager and other relevant stakeholders on a monthly basis.
- Report any issues impacting inspector work quality to the EMEA DC Manager.
- Assist in investigations when complaints arise.
- Ensure workflows are processed as per company timelines and urgency.
- Provide support, ensuring a motivated and engaged team.
- Collaborate on other Global Supply Chain initiatives, including reporting and participation in ad-hoc project work as required.
What you will bring
- Familiarity with AQL standard and good knowledge of safety and regulatory requirements
- Preferably with a background in the footwear/fashion industry in a retail/e-commerce environment
- Flexibility to travel occasionally to the NL
- Robust qualitative, analytical and communication skills
- Strong work ethic, attention to detail and time management
- Excellent command of both written and spoken English; able to convey complex information clearly and effectively to the team and stakeholders
- Proficient in MS Office, including Word, Excel, PowerPoint
What’s in it for you?
- Welcome to the family free pair of Docs
- 65% off all Docs
Company core values
At Dr. Martens, we live and breathe our 3 core values — they’re at the heart of who we are. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE. Our values underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people.
Your technical capability will go hand in hand with our DM Way success factors: Develop, Lead, Explore, Invent, Connect, Influence, Drive, Organise.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Quality Assurance
- Footwear Manufacturing and Wholesale Footwear
We are committed to creating an inclusive environment and encourage applications from diverse backgrounds. In line with our Equal Employment Opportunity (EEO) policy, we prohibit discrimination based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability.
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DC Assistant Quality Assurance Manager (Footwear) employer: Dr. Martens plc
Contact Detail:
Dr. Martens plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DC Assistant Quality Assurance Manager (Footwear)
✨Tip Number 1
Familiarise yourself with the AQL (Acceptable Quality Level) standards, as this is crucial for the role. Understanding these standards will not only help you in interviews but also demonstrate your commitment to quality assurance.
✨Tip Number 2
Highlight any experience you have in the footwear or fashion industry, especially in a retail or e-commerce environment. This background will make you stand out as a candidate who understands the specific challenges and requirements of the sector.
✨Tip Number 3
Prepare to discuss your leadership and training experiences. Since the role involves guiding a team of quality inspectors, showcasing your ability to motivate and develop others will be key in making a strong impression.
✨Tip Number 4
Brush up on your analytical and communication skills. Be ready to provide examples of how you've used these skills in past roles, particularly in relation to quality assurance processes and team collaboration.
We think you need these skills to ace DC Assistant Quality Assurance Manager (Footwear)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality assurance, particularly in the footwear or fashion industry. Emphasise any roles where you led teams or implemented quality standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for quality assurance and how it aligns with Dr. Martens' values. Mention specific examples of how you've championed quality strategies in previous roles.
Highlight Relevant Skills: Clearly outline your familiarity with AQL standards and any analytical skills you possess. Mention your proficiency in MS Office and how these skills will help you succeed in the role.
Showcase Your Communication Skills: Since the role requires effective communication with team members and stakeholders, provide examples in your application of how you've successfully conveyed complex information in past positions.
How to prepare for a job interview at Dr. Martens plc
✨Understand the Quality Assurance Standards
Familiarise yourself with the AQL standards and Dr. Martens' quality policies before the interview. Being able to discuss these concepts will show your commitment to maintaining high-quality standards.
✨Showcase Your Leadership Skills
As a potential assistant manager, highlight your experience in leading teams. Be prepared to share examples of how you've motivated and trained team members in previous roles.
✨Demonstrate Analytical Skills
Prepare to discuss how you approach problem-solving and data analysis. Bring examples of how you've used data to improve processes or resolve issues in past positions.
✨Emphasise Communication Abilities
Since the role requires clear communication with various stakeholders, be ready to demonstrate your ability to convey complex information effectively. Practice articulating your thoughts clearly and concisely.
