Credit Controller DACH- FTC

Competitive & Bonus

Dr. Martens is a globally recognisable and culturally influential British brand,with over 60 years of rich heritage. As brand custodians,we are lucky to work for a dynamic,thriving,and ethical business,with people from diverse backgrounds,who bring their true selves to work,and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do:be yourself,act courageously,and show you care. They make us who we are and inspire us to push boundaries,embrace our individuality,and stand up for what\’s right.

THE GIG

With over 1,000 wholesale and distributor partners across EMEA,Dr. Martens is a fast-moving,high-growth brand. As a Credit Controller for the DACH region,you\’ll play a critical role in making sure the revenue we generate translates into cash collected—helping protect c£150m in annual B2B turnover.

This 6-month contract position is perfect for someone with strong credit control experience,fluent German language skills,and a proactive,commercial mindset.

Reporting to the EMEA Credit Manager,you\’ll support credit operations for Germany,Austria,and Switzerland ensuring timely collections,effective risk management,and outstanding customer relationships.

Credit Management & Debt Collection

• Ensure timely collection of trade receivables across the DACH region,meeting or exceeding weekly cash targets
• Partner with Sales,Customer Service and Logistics to resolve invoice and delivery issues with a commercial and pragmatic approach
• Manage and review credit limits in collaboration with the EMEA Credit Manager
• Apply \’credit stop\’ processes appropriately and escalate overdue accounts in line with policy
• Uphold the Group Credit Policy and contribute to its effective application across the region

Sales Ledger & Transactional Integrity

• Process and allocate daily receipts accurately,ensuring alignment with remittance advice
• Raise credit notes and sundry invoices as required
• Maintain a clean,accurate ledger,supporting chargeback resolution and short