At a Glance
- Tasks: Engage customers with your passion for Dr. Martens and create an unforgettable shopping experience.
- Company: Join the iconic Dr. Martens brand, known for its rich heritage and inclusive culture.
- Benefits: Enjoy 65% off footwear, bonus incentives, and generous holiday allowance.
- Other info: Flexible hours, supportive environment, and opportunities for personal development.
- Why this job: Be part of a dynamic team where you can express yourself and grow your career.
- Qualifications: Retail experience is a plus; enthusiasm for our brand is essential.
The predicted salary is between 12 - 15 € per hour.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what’s right.
We are looking for flexible part‑time Sales Assistants to join our Cambridge store for 5 hours per week. Our Sales Assistants are the heart and soul of our store experience. Without them we would be nothing. They turn their passion for our product into a true customer experience, ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied. If you love Dr. Martens and have an outgoing personality, this could be a great role for you.
Responsibilities
- Use your passion for Dr. Martens to sell our product and hit individual sales targets (play your part in achieving the store target)
- Showcase your unique personality and inject it into the customer experience to create a best‑in‑class shopping experience
- Handle till transactions seamlessly in line with operating procedures
- Follow store operating procedures such as delivery, stocktakes, and replenishment
- Follow H&S procedures to maintain a healthy, safe, and tidy work environment
- Act with empathy, be team‑focused, and support the store management team when needed
Qualifications & Attributes
- Experience in retail within a fashion/footwear/lifestyle brand would be a bonus
- Be a proud ambassador to our brand and culture, embodying what we stand for and encouraging others to do the same
- Have enthusiasm for Dr. Martens footwear and confidence to share this with our customers
- Demonstrate a strong understanding of customer service and be confident in building rapport with customers
- Be professional, but also authentic and fearless
- Flexibility in availability is essential – shifts may vary week to week, so we need flexibility to cover different days and times
Benefits
- Bonus incentives
- Welcome pair of Docs
- 65% off all footwear
- 50% off all accessories
- 2 paid volunteer days per year
- Generous holiday allowance
- Matched pension contributions
- Opportunities for growth
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; they help us speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Sales Assistant (5hr) - Cambridge employer: Dr. Martens plc
Dr. Martens is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to be their authentic selves while pursuing their passion for the brand. With flexible part-time roles in the heart of Cambridge, team members enjoy generous benefits such as a welcoming pair of Docs, substantial discounts, and opportunities for personal growth, all within a supportive environment that values diversity and individual expression.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant (5hr) - Cambridge
✨Tip Number 1
Get to know Dr. Martens inside out! Familiarise yourself with their products and brand values. When you walk into that interview, let your passion shine through – it’s all about showing you care!
✨Tip Number 2
Practice your people skills! Role-play with friends or family to build your confidence in engaging with customers. Remember, being authentic and friendly can make all the difference in creating a memorable shopping experience.
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability openly during the interview. Show that you’re willing to adapt to the store's needs – it’ll demonstrate your commitment to being a team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dr. Martens family. Let’s get you those Docs!
We think you need these skills to ace Sales Assistant (5hr) - Cambridge
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for Dr. Martens shine through! Share why you’re excited about the brand and how you can bring that enthusiasm to the store.
Be Yourself:Remember, we value authenticity! Don’t be afraid to inject your unique personality into your application. It’s all about showing us who you really are and how you fit into our culture.
Highlight Relevant Experience:If you've got any retail experience, especially in fashion or footwear, make sure to mention it! We want to see how your background can help you excel as a Sales Assistant.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join the Dr. Martens family!
How to prepare for a job interview at Dr. Martens plc
✨Know Your Dr. Martens
Before the interview, make sure you’re well-versed in the history and values of Dr. Martens. Familiarise yourself with their products and what makes them unique. This will not only show your passion for the brand but also help you connect with the interviewers.
✨Show Your Personality
Dr. Martens values individuality, so don’t be afraid to let your true self shine during the interview. Share personal stories that reflect your enthusiasm for the brand and how you embody their core values like 'Be Yourself' and 'Act Courageously'.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you built rapport with customers and handled challenging situations. This will showcase your understanding of what it takes to create a best-in-class shopping experience.
✨Be Flexible and Open-Minded
Since the role requires flexibility in availability, express your willingness to adapt to different shifts and responsibilities. Show that you’re a team player who can support the store management and contribute positively to the team dynamic.
