Assistant Store Manager - Manchester
Assistant Store Manager - Manchester

Assistant Store Manager - Manchester

Manchester Full-Time 27000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a diverse team and ensure outstanding customer service in our Manchester store.
  • Company: Join Dr. Martens, a globally recognised British brand with over 60 years of heritage.
  • Benefits: Enjoy 65% off footwear, 50% off accessories, bonus incentives, and generous holiday allowance.
  • Why this job: Be part of a dynamic culture that values individuality and encourages personal growth.
  • Qualifications: Experience in retail management, strong coaching skills, and a passion for fashion are essential.
  • Other info: We promote diversity and inclusion, welcoming applicants from all backgrounds.

The predicted salary is between 27000 - 42000 £ per year.

Join to apply for the Assistant Store Manager – Manchester role at Dr. Martens plc

Join to apply for the Assistant Store Manager – Manchester role at Dr. Martens plc

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Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what\’s right.
SO WHATS THE STORY – Assistant Store Manager – MANCHESTER
We are looking for an engaging, inspirational Assistant Store Manager to help lead the diverse team at our MANCHESTER store.
Our Assistant Store Manager will work in hand in hand with our Store Manager creating a strong partnership to provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr. Martens. While also focusing on your own development, you will be a driving force in cultivating a great working environment within your store always ensuring your teams well-being is at the heart of your decision making.
THE GIG – Assistant Store Manager – MANCHESTER

  • Take responsibility of day-to-day retail operations to company expectations (Coaching, sales analysis, visual merchandising and administration)
  • Assume complete responsibility of the store & team in absence of the Store Manager
  • Take responsibility for health & safety and security issues within the store
  • Achieve set KPI’s (i.e. Sales/CR/UPT) in line with the store P&L budget
  • Leading and implementing high standards of customer experience and product knowledge within the team through a coaching approach to create a seamless and consistent customer experience.
  • Ensuring appropriate stock management procedures are followed including stock take, process deliveries, loss prevention actions etc.
  • Work closely with your Store Manager, Regional Manager and Head Office functions to take commercial decisions for your store in line with our business objectives.

At Dr.Martens your duties will go hand in hand with the below qualities;

  • You’ll be a proud custodian to our culture, embodying what we stand for and encouraging others to do the same.
  • You’ll help build a highly engaged team – ensuring a collaborative culture and providing guidance and support to other team members.
  • Great relationship management that delivers results through effective teamwork
  • You will take ownership for your own development, proactively seeking out feedback to build self-awareness.
  • You will bring the outside-in; you’ll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving.
  • You’ll lead the way and role model on all things DE&I & wellbeing.

To be our Assistant Store Manager you should have/or be;

  • Passion for our product.
  • Similar experience in an Assistant Store Manager or Supervisor role, ideally within a fashion/lifestyle brand, for a few years.
  • Confident in coaching, developing and mentoring teams.
  • Sales oriented and able to drive others to achieve store goals and objectives.
  • Demonstrates resilience, together with a solution driven mindset.
  • Fluency in English at a business level. Additional languages would be a benefit.
  • Good IT skills – confident to use Microsoft Office and POS systems.

WHAT’S IN IT FOR YOU?

  • Bonus incentives
  • Welcome pair of Docs
  • 65% off all footwear
  • 50% off all accessories
  • 2 paid volunteer days per year
  • Generous holiday allowance
  • Matched pension contributions
  • Opportunities for growth
  • Complimentary access to virtual GP via the RetailTrust
  • Access to our Employee Assistance Programme & Mental Health First Aiders

Interested? Apply now!
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Retail Apparel and Fashion

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Assistant Store Manager - Manchester employer: Dr. Martens plc

At Dr. Martens, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and diversity. Our Manchester store provides a supportive environment where employees can thrive, with generous benefits such as a 65% discount on footwear, opportunities for personal growth, and a commitment to employee well-being through initiatives like paid volunteer days and access to mental health resources.
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Contact Detail:

Dr. Martens plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager - Manchester

✨Tip Number 1

Familiarise yourself with Dr. Martens' brand values: Be Yourself, Act Courageously, and Show You Care. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.

✨Tip Number 2

Research the latest trends in retail management and customer experience, particularly within the fashion industry. Being able to discuss current practices and how they can be applied at Dr. Martens will show your commitment and knowledge.

✨Tip Number 3

Network with current or former employees of Dr. Martens on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 4

Prepare to discuss specific examples of how you've successfully led a team or improved sales in your previous roles. Tailoring your experiences to align with the responsibilities of the Assistant Store Manager position will make you stand out.

We think you need these skills to ace Assistant Store Manager - Manchester

Leadership Skills
Coaching and Mentoring
Sales Orientation
Customer Service Excellence
Team Management
Visual Merchandising
Stock Management
Health and Safety Compliance
Analytical Skills
Problem-Solving Skills
Communication Skills
IT Proficiency (Microsoft Office and POS systems)
Resilience
Adaptability

Some tips for your application 🫡

Understand the Brand: Familiarise yourself with Dr. Martens' history, values, and culture. Highlight how your personal values align with their core principles of being yourself, acting courageously, and showing you care.

Tailor Your CV: Ensure your CV reflects relevant experience in retail management, particularly in fashion or lifestyle brands. Emphasise your skills in coaching, sales, and team leadership, as these are crucial for the Assistant Store Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the role. Use specific examples from your past experiences to demonstrate how you can contribute to the store's success and team culture.

Showcase Your Leadership Skills: In your application, provide examples of how you've successfully led teams, achieved sales targets, and created a positive work environment. This will help illustrate your capability to take on the responsibilities of an Assistant Store Manager.

How to prepare for a job interview at Dr. Martens plc

✨Embrace the Brand Values

Dr. Martens places a strong emphasis on their core values: Be Yourself, Act Courageously, and Show You Care. Make sure to reflect these values in your responses during the interview. Share personal experiences that demonstrate how you embody these principles.

✨Showcase Your Leadership Skills

As an Assistant Store Manager, you'll be expected to lead a diverse team. Prepare examples of how you've successfully coached or mentored others in previous roles. Highlight your ability to create a positive working environment and drive team performance.

✨Know Your Numbers

Familiarise yourself with key performance indicators (KPIs) relevant to retail, such as sales targets and customer retention rates. Be ready to discuss how you've achieved or exceeded these metrics in past positions, as this will demonstrate your sales-oriented mindset.

✨Prepare for Situational Questions

Expect questions that assess your problem-solving abilities and resilience. Think of scenarios where you've faced challenges in a retail setting and how you overcame them. This will showcase your solution-driven mindset and ability to handle pressure.

Assistant Store Manager - Manchester
Dr. Martens plc
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