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- Tasks: Manage credit control for the DACH region, ensuring timely collections and strong customer relationships.
- Company: Join Dr. Martens, a globally recognised brand with a rich heritage and diverse culture.
- Benefits: Enjoy hybrid working, 65% off Docs, private healthcare, and paid volunteer days.
- Why this job: Be part of a dynamic team making a real impact in a fast-growing brand.
- Qualifications: 2+ years in credit control, fluent in German preferred, with strong communication skills.
- Other info: Opportunity for career growth in a supportive and ethical environment.
The predicted salary is between 36000 - 60000 £ per year.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care.
With over 1,000 wholesale and distributor partners across EMEA, Dr. Martens is a fast-moving, high-growth brand. As a Credit Controller for the DACH region, you’ll play a critical role in making sure the revenue we generate translates into cash collected—helping protect c£150m in annual B2B turnover. This 6-month contract position is perfect for someone with strong credit control experience, fluent German language skills, and a proactive, commercial mindset.
Reporting to the EMEA Credit Manager, you’ll support credit operations for Germany, Austria, and Switzerland ensuring timely collections, effective risk management, and outstanding customer relationships.
- Credit Management & Debt Collection
- Ensure timely collection of trade receivables across the DACH region, meeting or exceeding weekly cash targets
- Partner with Sales, Customer Service and Logistics to resolve invoice and delivery issues with a commercial and pragmatic approach
- Manage and review credit limits in collaboration with the EMEA Credit Manager
- Apply ‘credit stop’ processes appropriately and escalate overdue accounts in line with policy
- Uphold the Group Credit Policy and contribute to its effective application across the region
- Process and allocate daily receipts accurately, ensuring alignment with remittance advice
- Raise credit notes and sundry invoices as required
- Maintain a clean, accurate ledger, supporting chargeback resolution and short payment investigation
- Deliver timely AR reports and cash forecasts to the EMEA Credit Manager
- Contribute to wider debtor performance analysis and monthly reporting packs
- Monitor AR trends and raise early warnings for risk or deteriorating payment behaviour
- Issue monthly account statements to all DACH region customers and ad hoc as required
Fluency in English (spoken and written), would be beneficial to speak German but not essential.
- 2+ years’ experience in Accounts Receivable or Credit Control, ideally supporting DACH markets
- Strong grasp of credit risk principles, cash flow impacts, and customer collection strategies
- Excellent communication and problem-solving skills
- A proactive, self-driven approach in a team environment
- Advanced Excel skills; D365 or ERP system experience is a bonus
- Awareness of European VAT regulations (preferable but not essential)
- The ability to represent the Credit team professionally across departments and with external customers
WHAT’S IN IT FOR YOU?
- Hybrid working (3 days in office)
- Welcome to the family free pair of Docs
- 65% off all Docs
- Award-winning ‘Buy As You Earn’ Dr.Martens share plan
- Private healthcare
- A dedicated culture team
- 2 paid volunteer days per year
Are you ready to fill your boots? Apply now.
Credit Controller DACH- FTC in Northampton employer: Dr. Martens plc
Contact Detail:
Dr. Martens plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller DACH- FTC in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Dr. Martens or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Dr. Martens values individuality and courage, so think about how your experiences align with these principles and be ready to share!
✨Tip Number 3
Show off your skills during the interview! Bring examples of how you've successfully managed credit control or resolved customer issues in the past. This will demonstrate your proactive mindset and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Dr. Martens family.
We think you need these skills to ace Credit Controller DACH- FTC in Northampton
Some tips for your application 🫡
Be Yourself: At StudySmarter, we believe in authenticity. When you're writing your application, let your personality shine through! Share your unique experiences and how they align with our values.
Tailor Your Application: Make sure to customise your CV and cover letter for the Credit Controller role. Highlight your relevant experience in credit control and any specific skills that match the job description. We love seeing how you can contribute to our team!
Show You Care: Demonstrate your passion for the role and the company. Mention why you want to work with Dr. Martens and how you can help maintain outstanding customer relationships. We appreciate candidates who are genuinely interested!
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Dr. Martens plc
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your understanding of credit risk principles and cash flow impacts. Brush up on key metrics related to accounts receivable and be ready to discuss how you've successfully managed collections in the past.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Prepare examples of how you've resolved invoice and delivery issues with a commercial mindset. Highlight your ability to partner with different departments to ensure timely collections.
✨Be Proactive and Problem-Solving
Dr. Martens values a proactive approach. Think of instances where you identified potential risks or payment issues before they escalated. Be ready to share how you took initiative to resolve these challenges.
✨Familiarise Yourself with the Brand
Understanding Dr. Martens' heritage and values will set you apart. Research their brand story and core values—be yourself, act courageously, and show you care—and think about how you can embody these in your role as a Credit Controller.