Practice Manager post at Westwood Clinic, a small GP practice run independently within the Dr Laliwala and Partners group. The role covers the day-to-day running of the practice, including staff management, HR records, budgets, payroll, premises and CQC compliance. The post-holder also works alongside the practice managers at Nightingale and Ailsworth Medical Centres. Practice management experience and experience of working within the NHS are essential.
What the job involves
- Day-to-day management of Westwood Clinic, ensuring it runs safely, efficiently and within regulatory requirements
- Overseeing recruitment, induction, staff development and appraisals
- Managing patient complaints, including investigation, response and learning
- Maintaining HR records and ensuring employment processes and policies are followed
- Supporting, mentoring and managing practice staff
- Working with the administration and clinical teams on the daily running of the practice
- Overseeing practice finances, financial monitoring and budget management
- Managing staffing budgets and supporting workforce planning
- Overseeing payroll and submitting accurate information within required timescales
- Managing premises, including health and safety, maintenance and compliance
- Overseeing CQC activity and maintaining compliance
- Managing the NHS GP contract, claims, QOF returns and NHS England annual reviews
What’s required
Experience
- Practice management experience
- Experience working within the NHS
- Financial experience within a business
Skills & knowledge
- Management skills
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