Healthcare Assistant post across the in-patient unit and community service at Dr Kershaw's Hospice, an independent hospice charity. The work is direct nursing care for patients and their families, on the ward and in their homes, including medicines support and written records. Shifts run as days, evenings or nights, full or part time, and day shifts cover evenings, weekends and bank holidays. A full UK manual driving licence is asked for.
What the job involves
- Deliver a consistently high standard of direct nursing care to patients and their families in the hospice and in the community
- Work with the multidisciplinary team to maintain the care and comfort of patients and families
- Support patients to take prescribed medicines and complete MAR charts
- Countersign controlled drug receipt, administration and stock balance checks after medicines management training
- Pass on patient information and any change in condition to the Nurse in Charge or Care Coordinator
- Communicate with patients and families, relaying queries and concerns and taking telephone messages
- Respect privacy, dignity and confidentiality at all times
- Carry out nursing practices and follow hospice policies, procedures and protocols
- Escort patients when requested and look after patients' valuables and property
- Report accidents, incidents, hazards, complaints and defective equipment, and co-operate with investigations
- Write clear, concise verbal and written reports and records
- Take part in staff meetings, in-service and mandatory training, appraisal and safeguarding updates, and help train and orient staff and volunteers
What’s required
Qualifications
- Sound basic education in English and Mathematics
- NVQ level 2 in Health Care or Care Certificate
- Willingness to undertake further study or training as required
Experience
- Ability to work in a team or alone as required
Skills & knowledge
- Excellent verbal and written communication skills
- Ability to liaise sensitively with clients and others
- Ability to follow protocols and procedures
Checks & eligibility
- Full UK manual driving licence
Other
- Ability to work flexible days and nights
- Desire to care for people
- Interest in working in a healthcare setting
- Kind and caring
- Reliable
Nice to have
- NVQ level 2 in Customer Care
- Working towards or achieved NVQ level 2 in Direct Care or equivalent
- Previous experience in a palliative care setting
- Previous experience in a caring capacity
- Basic IT and keyboard skills
What’s offered
- Short shifts or long days with regular breaks
- Free parking on site
- Wellbeing support, including counselling and complementary therapy
- Food bank access and subsidised meals
- Nurse forums and team social activities
- Option to continue NHS pension contributions for eligible NHS staff
- Full-time or part-time hours
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Healthcare Assistant employer: Dr Kershaw’s Hospice
As a Healthcare Assistant at our Hospice, you will be part of a compassionate team dedicated to providing exceptional palliative and end-of-life care. We prioritise the wellbeing of our staff with flexible working hours, regular breaks, and a supportive work culture that values both personal and professional growth. Located in a modern facility, we offer unique opportunities to make a meaningful impact in the lives of patients and their families while enjoying a balanced work-life environment.
