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- Tasks: Manage complex claims and provide top-notch customer service in the Trade Credit sector.
- Company: Join AIG, a global leader in insurance solutions, dedicated to innovation and excellence.
- Benefits: Enjoy a comprehensive benefits package focused on health, wellbeing, and professional development.
- Why this job: Be part of a collaborative culture that values inclusion and celebrates diverse talents.
- Qualifications: Strong knowledge in credit insurance, claims management, and excellent communication skills required.
- Other info: AIG promotes in-person collaboration for a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Our Claims teams are the proven problem solvers of choice for clients delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership we take pride in delivering responsive fair and professional service with empathy and efficiency.Whats the purpose of the role Covering the Trade Credit line of business the Trade Credit Complex Claims Adjuster role is a key position responsible for supporting and delivering the Trade Credit Claims proposition within AIG UK and AIG Europe S.A. (AESA). This is an important market-facing role which serves as the primary adjuster for some of AIG UK Trade Credits most valuable clients and broker partners as well as a key point of engagement for vendors and various other stakeholders within the business. The role also demands strong collaboration with the Claims team Trade Credit Underwriting team and other stakeholders to deliver a consistent efficient and customer-centric Trade Credit claims proposition.How youll make an impactManage claims enquiries coverage determination analyse quantum and legal liability assessment within authority limits and providing a consistently high standard of customer service.Demonstrate a high standard of technical claims competence. Ensuring financial discipline and control through accurate and consistent reserving.Accurate and consistent policy interpretation against claims.Ensure effective vendor and litigation management on all claims within your claims allocation.Effective communication with Brokers clients and other stakeholders including debt recovery specialists and consultants.Strive for continuous improvement on claim file handling with feedback and support through our Quality Assurance Review processes.Broad internal / external stakeholder communication where required.Contribute to maintenance and compliance with the Global Credit Lines Claims best practice procedures.What youll need to succeedGood specialist knowledge in credit insurance (claims and/or underwriting) credit risk management and/or law. Strong insurance claims knowledge from other classes of business will also be considered.Good English language skills to enable accurate and consistent policy wording interpretation.A strong knowledge of legal regulatory litigation and procedural requirements for their line of business.Proven time management skills and the ability to manage and prioritise workload and diary management.Experience in managing negotiating and mediating claims files from triage through to settlement and recoveryAt AIG we value in-person collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.Enjoy benefits that take care of what mattersAt AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.Reimagining insurance to make a bigger difference to the worldAmerican International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most far-reaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.Welcome to a culture of inclusionWere committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .Functional Area:CL – ClaimsAIG Europe S.A. (U.K. Branch) & American International Group UK Ltd Key Skills Load & Unload,Organizational skills,Financial Concepts,Fraud,Math,Mediation Experience,Pricing,Conflict Management,Workers\’ Compensation Law,Medicare,negotiation,Workers\’ Compensation Employment Type : Full-Time Experience: years Vacancy: 1
Trade Credit Complex Claims Adjuster employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Credit Complex Claims Adjuster
✨Tip Number 1
Familiarise yourself with the specific claims processes and policies related to Trade Credit insurance. Understanding the nuances of this area will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those involved in Trade Credit. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Stay updated on current trends and challenges in credit risk management and insurance claims. Being knowledgeable about the latest developments will show your proactive approach and readiness to tackle real-world issues.
✨Tip Number 4
Prepare for potential scenario-based questions during interviews by practising how you would handle complex claims situations. This will showcase your problem-solving skills and ability to manage stakeholder relationships effectively.
We think you need these skills to ace Trade Credit Complex Claims Adjuster
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Trade Credit Complex Claims Adjuster position. Understand the key responsibilities and required skills, such as claims management, legal knowledge, and stakeholder communication.
Tailor Your CV: Customise your CV to highlight relevant experience in credit insurance, claims handling, and any legal or regulatory knowledge you possess. Use specific examples that demonstrate your ability to manage claims effectively and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with AIG's values and the importance of collaboration in their culture. Be sure to include specific achievements that relate to the job requirements.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your language is clear and professional, as strong communication skills are essential for this role.
How to prepare for a job interview at Dr Jobs
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of credit insurance, claims management, and legal requirements during the interview. Prepare examples from your past experience that demonstrate your technical competence in these areas.
✨Demonstrate Strong Communication Skills
Since effective communication with brokers, clients, and stakeholders is crucial, practice articulating your thoughts clearly. Be ready to discuss how you've successfully managed relationships in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of specific situations where you had to manage claims from triage to settlement, and be prepared to explain your thought process and outcomes.
✨Emphasise Your Collaborative Spirit
This role requires strong collaboration with various teams. Share examples of how you've worked effectively in a team setting, particularly in high-pressure situations, to achieve common goals.
