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For Companies At a Glance
- Tasks: Be the friendly face welcoming guests and ensuring smooth service.
- Company: Join KFC, a beloved brand serving delicious chicken since 1939.
- Benefits: Enjoy free food on shift, 25% staff discount, and competitive pay.
- Why this job: Build your career in a fun, supportive environment where you can be yourself.
- Qualifications: Great communication skills and tech-savvy; no experience required.
- Other info: KFC values diversity and encourages applications from all backgrounds.
GUESTEXPERIENCE LEAD WELCOME TO KFC. HOME OF THE REAL ONES.We sell the worlds best chicken. Weve done it for along old time since 1939 when the idea of finger lickin good chicken popped into our Colonels head. Now weproudly serve 1000 communities across the UK and Ireland bringing the gritpride and iconic reputation that started in Kentucky all those years ago.People who are original. Individual. Fresh. We come to work to beourselves and to make something of ourselves. We bring the graft and thelaughs every day building our own community as we serve our original recipechicken to the ones were in. In our placeambition grows. Careers build. Potential goes further. Our doors are open andthey can take you anywhere. If you join our team we only ask one you be you. Because that makes us us. Sounds good more about the job.ABOUT THE ROLEYoull be thefriendly face that makes guests feel instantly welcomeanswering questionskeeping things running smoothly and helping folks with digital orders sonothing slows them down. Youll also spot and solve problems on the flysupport the team and help raise the bar for great service every day.WHAT WILL YOU SPEND YOUR TIME DOINGWelcomefirst always. Greet every guest with good energy and a real smile makethem feel like they matter the second they walk in.Know themenu inside out. Answer questions shout out promos and help guests pickwhats right for them.Make techfeel easy. Help guests use kiosks or the app without making itawkward. Show them how to customise and order like a pro.Keep itmoving.Watch the crowd reduce wait times and never let anyone feel lost or lefthanging. Let them know whats happening with their order.Handlecomplaints like a pro. Listen up stay calm fix what you can and loop in yourTeam Leader or GM if it needs backup.WHAT WED LOVE FROM YOUTalk thetalk.Great communication friendly clear and confident with everyone.Think fast. You dontfreeze when stuff goes wrong you fix it.Tech savvy. You knowyour way around digital ordering and can show guests how it works withoutstress.KEEPING IT REALWe dont hire staff we hire people. People with real lives and aspirations building realcareers. Each of us has something special to add to the mix we call work andwell always encourage you to add your perspective. See at KFCeveryones welcome whatever your background and whatever future yourecreating. Well look out for you because youre one of us not because you workfor us. Well invest in your potential because its what weve always most of all well give you the freedom to be you wherever (and whoever)you happen to be. WHATS IN IT FOR YOU:We offer benefits that make your life that little bit easier because weknow the juggle is real. Payrate: Up to 12.21Take the first step toward a rewarding leadershipcareer.Free food and drink on shift25% staff discountKFC FOR EVERYONEWhoever you are and wherever youre from KFC is a place where you canbring the real you to work. Were here to support you in being yourself whether youwork with us or are trying to.Our promise isthis: every person who applies to arole at KFC regardless of age background ethnicity gender abilityreligion or sexual orientation will have an equal opportunity towork here. We dont just welcome we encourage applications fromunderrepresented groups in all industries.If youd like anyadditional support with yourapplication have a disability or condition that may affect your performanceduring the recruitment process or have any other requirements just let usknow. Well be thereto help you be the real you. READYWe hope so. If youre ready to be part of our community nows the timeto apply. Worriedyou arent ticking all the boxes Dont – wed still love to hear from you. Key Skills Dhcp,Ethernet,Information Technology Sales,Customer Development,ITI Employment Type : Part-Time Experience: years Vacancy: 1
Team Member employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with KFC's menu and promotions. Knowing the ins and outs of what they offer will help you engage confidently with guests and show that you're genuinely interested in providing great service.
✨Tip Number 2
Practice your communication skills. Since you'll be the friendly face welcoming guests, being clear, confident, and approachable is key. Try role-playing scenarios with friends or family to build your comfort level.
✨Tip Number 3
Get comfortable with technology. Since you'll be assisting guests with digital orders, spend some time using kiosks or apps similar to KFC's. This will help you feel more at ease when guiding customers through the process.
✨Tip Number 4
Show your problem-solving skills. Think of examples from past experiences where you've handled difficult situations or complaints effectively. Being able to demonstrate this during your interactions can set you apart as a candidate.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Team Member position at KFC. Understand the key responsibilities and skills required, such as great communication and tech-savviness.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous customer service experience and your ability to handle complaints effectively.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at KFC and how you can contribute to creating a welcoming environment for guests.
Showcase Your Soft Skills: In your application, highlight your soft skills such as communication, problem-solving, and adaptability. These are crucial for the Team Member role, especially in a fast-paced environment like KFC.
How to prepare for a job interview at Dr Jobs
✨Be the Friendly Face
Since you'll be the first point of contact for guests, practice your warm greetings and friendly smiles. Show that you can make people feel welcome and valued right from the start.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any current promotions. Being able to answer questions confidently will demonstrate your enthusiasm and readiness to help guests make their choices.
✨Show Your Tech Savvy
Brush up on how to use digital ordering systems, like kiosks and apps. Be prepared to explain these tools to guests in a simple and friendly manner, showing that you can make their experience smooth and enjoyable.
✨Stay Calm Under Pressure
Prepare for scenarios where things might not go as planned. Practice staying calm and collected while solving problems, and remember to communicate effectively with your team when needed.
