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- Tasks: Help customers with their home improvement needs and manage click and collect services.
- Company: B&Q is dedicated to empowering customers to create homes they love.
- Benefits: Enjoy a competitive salary, flexible hours, wellness benefits, and shopping discounts.
- Why this job: Join a diverse team that values your individuality and offers growth opportunities.
- Qualifications: Organised, analytical thinkers who can lift heavy items and work flexible hours.
- Other info: Part-time role with shifts available evenings and weekends; 3-month fixed term contract.
OverviewStore to Home PickerFull time – 36.75 hours per weekPermanent ContractShifts available Monday – Sunday 7.00am – 10.00pmUK Notional hourly rate 13.25 per hour (Inclusive of an 0.54 per hour store specific location allowance)B&Q Cribbs CausewayWe believe anyone can improve their home to make life better. Every day we give our millions of customers theideas advice tools and confidence they need to create a home theyll love. Join us as a Store to Home Picker and youll be a big part of this.Whats the jobYoure a confident and friendly communicator comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer either supporting their ideas on the shop floor or working to a one hour click and collect service. What we need:Youre an organised and analytical thinker and you know how to prioritise your time and keep things simple. We provide courier click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs so youll be comfortable with some heavy lifting. Being agile and flexible is important to the success of this be happy to expand your skills by using new technology and learning new ways of working. And youre flexible enough to work on a rota that includes weekends evenings and bank holidays.Whats in it for meAs part of a great team youll be valued for who you are.Were committed to making B&Q more diverse and representative of the communities we serve where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.We also recognise that wellness means different things to different people and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary our benefits package includes an award-winning pension scheme ShareSave options 6.6 weeks holiday payroll giving an Employee Assistance Programme shopping discounts colleague wellbeing benefits and lots more! We also provide generous breaks to make sure youre refreshed and able to perform at your best.So we can support you during the application or interview process please contact for any recruitment adjustments.#LI-ONSITE Key Skills General Services,Business Solutions,Creative,Lab Testing,Application Management,Analytics Employment Type : Full-Time Experience: years Vacancy: 1
Store to Home Picker employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store to Home Picker
✨Tip Number 1
Familiarise yourself with B&Q's product range and services. Understanding the various items you'll be handling, from paint to hot tubs, will help you communicate effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully interacted with customers in previous roles. Highlighting your ability to build relationships and provide excellent service will make you stand out.
✨Tip Number 3
Be ready to discuss your organisational skills and how you prioritise tasks. Since the role requires efficiency and safety, having specific examples of how you've managed your time effectively in past jobs will be beneficial.
✨Tip Number 4
Demonstrate your flexibility and willingness to learn new technologies. Since the job involves using various systems for click and collect services, expressing your eagerness to adapt and grow will show that you're a great fit for the team.
We think you need these skills to ace Store to Home Picker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Store to Home Picker role. Emphasise your customer service abilities, organisational skills, and any experience with heavy lifting or using technology.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at B&Q and how your skills can contribute to their mission of helping customers improve their homes.
Highlight Flexibility: Since the role requires evening and weekend availability, make sure to mention your flexibility in your application. This shows that you are willing to adapt to the needs of the business.
Showcase Communication Skills: As a Store to Home Picker, strong communication is key. Provide examples in your application of how you've successfully interacted with customers in previous roles, whether face-to-face or over the phone.
How to prepare for a job interview at Dr Jobs
✨Show Your Customer Service Skills
As a Store to Home Picker, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to communicate effectively and build relationships.
✨Demonstrate Organisational Skills
The role requires strong organisational and analytical thinking. During the interview, discuss how you prioritise tasks and manage your time efficiently. You might want to mention any tools or methods you use to stay organised.
✨Be Ready for Physical Tasks
Since the job involves some heavy lifting, it's important to show that you're physically capable and comfortable with this aspect of the role. You could mention any relevant experience or how you maintain your physical fitness.
✨Emphasise Flexibility and Adaptability
The position requires flexibility in working hours, including evenings and weekends. Be sure to express your willingness to adapt to different schedules and learn new technologies or processes as needed.