Solutions Engineer II (Remote London)

At Panopto we are driven by a powerful purpose: to be the leader in visual and audio-based learning. We do this by empowering learners with interactive video and by obsessively understanding our users goals and delivering solutions that truly matter. Backed by a leading private equity firm we are a team of approximately 200 professionals dedicated to doing the most impactful work of our careers.As we continue to support growth and expansion we are seeking an experienced Solutions Engineer II to play a crucial role in our dynamic team sharing technical expertise and delivering solutions that empower businesses and educational institutions.Position Summary:As a Solutions Engineer II you will play a pivotal role in presenting Panoptos product functionality and overcoming technical objections. Common responsibilities include: being a key pre- and post-sale technical advisor gathering product feedback sharing integration and security information and taking part in formal document submissions (e.g. security assessments and tenders). Other responsibilities may be assigned to help drive our vision and mission in alignment with our organizations values.In this role you willWork youll do:Responsible for presenting the product to potential and existing customers at field events such as conferences trade shows etc.Responsible for developing new ways to deliver product demonstrationsRecord informative video content for the benefit of Sales and other teamsRespond to formal document requests in the form of RFI / RFP / Security questionnaires and provide security and compliance information to potential and existing customersEvaluate the technical capabilities of potential partnersParticipate in evaluations of new products and servicesPresent products at field events (e.g. conferences user group meetings and prospective customer onsite).Identify and share trends within sales opportunities such as new integration requests and product improvements.Required Qualifications:At least 5-6 years of experience in a customer-facing role solving technical issues.A degree in computer science information systems or similar is preferred.Knowledge of Panoptos product or relevant tech stack and technologies is preferred. This includes but is not limited to: AWS SSO integrations APIs LMS integrations (LTI) SCORM HLS video AI Salesforce Slack Zoom G Suite Responsive Vanta and Postman.Through your past experiences you have a solid track record of professional and effective verbal and written communication skills.Quick learner who rapidly acquires and applies new skills effectively in work situations.Strong analytical thinker capable of breaking down problems and evaluating options based on costs benefits and risks.Proactive in implementing new knowledge and skills promptly to enhance job performance.Persuasive and convincing able to inspire and motivate others using facts logic and enthusiasm.Effective communicator skilled in choosing appropriate content and methods for different audiences.Clear and credible speaker adept at selecting the right tone for various situations.Good listener receptive to feedback and capable of considering others perspectives.Comfortable using web and video applications.70000 – 77000 a yearTotal Rewards: The salary range for this position is $70000 – $77000 GBP per year. This position is also eligible for commission earnings per the Sales Commissions Plan with a total on-target-earnings of $100000 GBP as part of the compensation package.Base pay offered may vary depending on various factors including but not limited to: job-related knowledge skills experience and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance flexible spending accounts retirement savings plans life and disability insurance programs and programs that provide for both paid and unpaid time away from work. At Panopto we know that great people make an organization great. We value our people and offer employees benefits that are market competitive for our industry. Learn more about what working at Panopto can mean for you.At Panopto our commitment to pay equity and transparency is unwavering. We do not engage in salary negotiations beyond the established range to maintain fairness and prevent potential pay disparities among team members based on negotiation strategies.The Team: Panoptos productive and impactful Solutions Engineering team collaborates effectively to translate prospective customer needs into valuable solutions. The team has deep technical expertise prioritizes customer needs and continuously learns and adapts to deliver tangible results.Job Applicant Privacy Notice (compliant with GDPR)As part of any recruitment process Panopto collects and processes personal data relating to job applicants. The organization is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.What information do we collectPanopto collects a range of information about you. This includes: your name address and contact details including email address and telephone number; details of your qualifications skills experience and employment history; information about your current level of remuneration including benefit entitlements; whether or not you have a disability for which the organization needs to make reasonable adjustments during the recruitment process; and information about your entitlement to work in the UK.Panopto may collect this information in a variety of ways. For example data might be contained in application forms CVs or resumes obtained from your passport or other identity documents or collected through interviews or other forms of assessment. We may also collect personal data about you from third parties such as references supplied by former employers. We will seek information from third parties only once a job offer to you has been made and will inform you that we are doing so. Data will be stored in a range of different places including on your application record in HR management systems and on other IT systems (including email).Why does Panopto process personal dataWe need to process data to take steps at your request prior to entering into a contract with you. We may also need to process your data to enter into a contract with some cases we need to process data to ensure that we are complying with its legal obligations. For example it is mandatory to check a successful applicants eligibility to work in the UK before employment starts.Panopto has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage the recruitment process assess and confirm a candidates suitability for employment and decide to whom to offer a job. We may also need to process data from job applicants to respond to and defend against legal claims. Panopto may process special categories of data such as information about ethnic origin sexual orientation or religion or belief to monitor recruitment statistics. We may also collect information about whether or not applicants are disabled to make reasonable adjustments for candidates who have a disability. We process such information to carry out its obligations and exercise specific rights in relation to employment.If your application is unsuccessful Panopto may keep your personal data on file in case there are future employment opportunities for which you may be suited. We will ask for your consent before it keeps your data for this purpose and you are free to withdraw your consent at any time.Who has access to dataYour information may be shared internally for the purposes of the recruitment exercise. This includes members of the HR and recruitment team interviewers involved in the recruitment process managers in the business area with a vacancy and IT staff if access to the data is necessary for the performance of their roles.We will not share your data with third parties unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you employment background check providers to obtain necessary background checks.How does Panopto protect dataWe take the security of your data seriously. We have internal policies and controls in place to ensure that your data is not lost accidentally destroyed misused or disclosed and is not accessed except by our employees in the proper performance of their duties.For how long does Panopto keep dataIf your application for employment is unsuccessful the organization will hold your data on file for 6 (six) months after the end of the relevant recruitment process. If you agree to allow us to keep your personal data on file we will hold your data on file for a further 6 (six) months for consideration for future employment opportunities. At the end of that period or once you withdraw your consent your data is deleted or destroyed. You will be asked when you submit your CV whether you give us consent to hold your details for the full 12 months in order to be considered for other positions or not.If your application for employment is successful personal data gathered during the recruitment process will be transferred to your Human Resources file (electronic and paper based) and retained during your employment. The periods for which your data will be held will be provided to you in a new privacy notice.Your rightsAs a data subject you have a number of rights. You can: access and obtain a copy of your data on request; require the organization to change incorrect or incomplete data; require the organization to delete or stop processing your data for example where the data is no longer necessary for the purposes of processing; and object to the processing of your data where Panopto is relying on its legitimate interests as the legal ground for processing.If you would like to exercise any of these rights please contact If you believe that the organization has not complied with your data protection rights you can complain to the Information Commissioner.What if you do not provide personal dataYou are under no statutory or contractual obligation to provide data to Panopto during the recruitment process. However if you do not provide the information we may not be able to process your application properly or at all.Use of Artificial Intelligence (AI):Panopto may utilize artificial intelligence (AI) tools to assist in our recruitment and evaluation process. This may include analyzing resumes assessing skills and generating insights to help identify qualified candidates.Please be assured that AI tools are used to support our team and all final hiring decisions are made by human reviewers. Panopto hiring teams will thoroughly review your application and assessment results. AI is not used to make final decisions regarding your candidacy.By submitting your application and participating in the recruitment process you acknowledge and consent to Panoptos use of AI tools as described above.We are committed to full compliance with all applicable labor laws including Equal Employment (EEOC) laws across all our company entities.To ensure fairness and transparency: We have human oversight in all hiring decisions. If you have concerns regarding the use of AI in your assessment please contact Panopto Talent Attraction to request a manual review of your application. Please be aware that while we offer this option the manual review process may take longer than the standard AI-assisted process. Any data collected during this process including video recordings if applicable will be retained only for the duration necessary to fulfill the hiring purpose and will be deleted shortly thereafter once the role is filled. We may utilize vendor tools to assist with the AI process. Vendor functions are skill assessments or resume analysis.Panopto is dedicated to a fair and equitable hiring process for all candidates. Key Skills Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 70000 – 77000