Social Media Manager (Fully Remote, Worldwide)

Job descriptionThe Original Bitcoin ExchangeInspired by Bitcoins vision of financial freedom we are committed to empowering individuals to transact and connect seamlessly across the globe. From the early days of the Bitcoin revolution our mission has been to champion freedom through innovative reliable and accessible technologyensuring that everyone everywhere has the tools to participate in a truly open and borderless world. We are driven by a relentless pursuit of innovation and financial empowerment. By prioritizing education and delivering a cutting-edge platform we enable users to seamlessly buy hold and trade digital assets with confidence. As the digital asset landscape rapidly evolves we stay aheadoffering state-of-the-art trading services that empower both individuals and global liquidity providers. Our forward-thinking agile approach ensures that financial freedom is not just a vision but a reality for all.Our team composed of visionary individuals with practical expertise focuses on crafting solutions to the markets toughest challenges. Despite our global presence and impact we maintain a small technology-focused core fostering a culture of collaboration and innovation. We value integrity and autonomy empowering our team to contribute from concept to launch. Driven by a passion for lifelong learning and a commitment to advancing freedom we prioritize high-caliber products and services with a proven track record of innovation that draws on the dexterity of our teams.Why Join UsInnovation At Bitfinex we merge technology and skill to create an environment where your involvement isnt just appreciatedits pioneering the future and pushing boundaries in finance. Our culture values bold creativity a passion for technology and a deep belief in Financial Freedom. Flexibility & Global Reach We believe in trust autonomy and resultsour team operates remotely ensuring you work from anywhere while collaborating with some of the best talents across the world. We thrive on innovation autonomy and breaking new ground. Fast-Paced & Impactful Much like the crypto industry itself our projects move fast break new ground and make an impact. Your contributions reach our global audience shaping the narrative of a decentralized future. A Team that Thrives on Collaboration We blend seasoned experts with fresh creative minds ensuring constant innovation mentorship and a dynamic work environment that keeps you at the forefront of achieving your goals. We see integrity and standing up for what is right as the most important qualities. Grow with the Best At Bitfinex were committed to continuous learningwhether through technological advancements creative workshops or mentorship from leading professionals in the industry.If youre excited about partaking in shaping the narrative of decentralized finance youll feel right at homeWere looking for: Social Media ManagerThe Role:The social media manager will be responsible for planning coordinating and implementing social media campaigns and community growth strategies for Bitfinex. We are looking for an experienced social media manager who understands our company as well as trading and financial and crypto markets and can speak in the language of professional and institutional investors. The successful candidate will be able to bring our values and campaigns to life across our social media channels.You will develop and execute a social media strategy for Bitfinex that develops our presence and identity with the aim of bringing higher levels of engagement and trust among our customers and followers.We are the Original Bitcoin Exchange with a deep belief in the financial freedom provided by Bitcoin and the time-tested battle-hardened technology that underpins it. As one of the oldest exchanges we are the home to some of the largest institutional and professional investors in the market who trust our resilience our infrastructure and the integrity of our markets. We are not a platform primarily focused on retail though all customers are welcome however our customers are here because they value our longevity and professionalism.The social media manager will develop campaigns that speak to this audience engages them in the issues that matter to them and can highlight who and what Bitfinex is showcasing our campaigns and supporting all the initiatives of the Bitfinex marketing team.You will monitor and regularly present project updates and reports to the senior team and the wider marketing team and will be assessed on your ability to increase engagement and growth across all our social media platformsYou will be expected to regularly review the efficiency of campaigns and discover new ways to optimise their growth. You will also be expected to understand the latest trends within the market.Your Day-to-Day:Develop and implement social strategies that drive community engagement and increase Bitfinex brand awareness and user acquisition.Conceptualize categorize visualize edit and execute every piece of social content that goes out.Create and manage social distribution plans and schedules that align with wider marketing and business efforts.Define and track key performance indicators and use these to report on your strategies and campaigns to the rest of the team and management on a weekly basis.Put our community first always. Make a positive impact in the hearts of our direct supporters and the larger community.Create synergies with the PR team to initiate joint projects which feature a high integration of social.Network with industry professionals and influencers through social media outreach and leverage these relationships to benefit our PR and marketing efforts.Work with our product team to surface valuable customer feedback which can inform new product developments.Collaborate with Marketing and Product development teams to create social buzz regarding new product launches.What You Bring to the Table:3-5 years of work experience in social media management and/or strategy in technology finance or media.Demonstrated self-starter with the ability to work in a team environment with minimal oversight.Strong English communication skills both written and verbal (only applications in English will be accepted).Experience prioritising tasks managing deadlines adapting with changing priorities and balancing short-term needs with long-term strategic initiatives.Proven ability to work in multidisciplinary teams with copywriters designers customer support product managers etc.Ability to deal with negative sentiment diplomatically and convert detractors to supporters.Ability to use data to communicate and report how social goals strategy and results relate to wider business aims.Ability to work with visuals simple gifs PS assets videos etc.What We Offer:Flexible Work & Remote-Friendly CultureMentorship & GrowthCompetitive PayCareer Development OpportunitiesSupportive Team EnvironmentLearning & Knowledge SharingTeam-Building ActivitiesSocial activities (online & in-person)A collaborative environment where your creativity will have a direct impact on the brands narrativeReady to join us in bringing Financial Freedom to allIf youre a visionary who thrives at the intersection of technology knowledge and innovation we want to hear from you!Recruitment Data & Security DisclaimerAs part of the hiring process at Bitfinex we collect personal data such as your name contact details location job preferences education and employment history and other information you voluntarily provide. This data is used solely for recruitment purposes processed in accordance with applicable global data protection laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) and retained only for as long as necessary to fulfil its purpose.All assessments and recruitment-related communications are conducted exclusively through official Bitfinex email addresses (e.g. ). Bitfinex does not use unofficial channels (such as WhatsApp Telegram or SMS) for recruitment communication and does not distribute assessments or sensitive links via those means.Bitfinex will never request payment financial information or personal banking details at any stage of the recruitment process. If you receive a request of this nature please report it immediately to: .As part of our secure and compliant recruitment process we may use approved third-party platforms to facilitate candidate assessments. For more information please refer to our Candidate Privacy Notice and Interview Recording Consent.Candidates have the right to access correct or delete their personal data and to withdraw consent at any time where applicable. To exercise these rights or for further inquiries contact .Equal Opportunity StatementAt Bitfinex were committed to equitable opportunities. We do not discriminate based on race religion gender age disability sexual orientation gender identity or any other protected status. This commitment applies across all stages of recruitment and contractual relationships.All done!Your application has been successfully submitted!Other jobsRequired Experience:Manager Key Skills Marketing,Google Analytics,Photography,Facebook Advertising,Hootsuite,Social Listening,Content Development,SEO,Adobe Photoshop,Social Media Management,Copywriting,Content Management Employment Type : Full-Time Experience: years Vacancy: 1