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- Tasks: Lead shifts, coach baristas, and create a welcoming Starbucks experience for customers.
- Company: Join Starbucks, a global leader in coffee and community connections.
- Benefits: Enjoy 28 days holiday, free drinks, stock options, and discounts on various services.
- Why this job: Be part of a vibrant team, develop leadership skills, and make a real impact.
- Qualifications: Previous coaching or supervisory experience in customer-facing roles is essential.
- Other info: Flexible hours, including mornings and weekends, with comprehensive training provided.
The predicted salary is between 24000 - 36000 £ per year.
In return well offer you a competitive starting salary and benefits that include:28 days holiday a year (including Bank Holidays) an additional special day for you to take to celebrate a special moment in your life each yearFree drinks and food when youre on shiftOur store bonus programBean stock options for all partners (own part of Starbucks!)Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)A free bag of coffee each week and a 30% partner discounts on food beverages and merchandiseDiscounts with local and national retailers (cell phones gym memberships entertainment tickets hotels etc.) through Perks at Work platformLife assuranceHome Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)A free 24/7 Employee Assistance Programme available to you and your familyRecognition schemes and monetary awards for long service WOWing customers and your fellow PartnersGreat long-term career opportunities in store and support centerSo if youre looking for a new opportunity with us youll be welcomed youll be challenged youll be inspired. Here youll be heard. Because here youre a part of it all. Here you belong.What is our processApplication > CV review > first stage interview > second stage interview > offer and onboardingStarbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly without regard to race religion sex nationality age physical or mental disability sexual orientation marital status gender identity and expression.Know someone who would be a perfect fit Share this opportunity with them! At Starbucks theres always room for one more.Were looking for leaders at Starbucks. Join us for coffee stay for the community connections and opportunities.At Starbucks were not just about brewing great coffee were about brewing great leaders too. Immerse yourself in a community of connection opportunity and creativity all stirred up with the aroma of our world-class coffee.Weve got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brands future. Here your voice is brewed into everything we do. Here youll take the lead of the shift working with your team of baristas to create our Starbucks Experience for our customers with high quality service beverages and products whilst creating our third place environment.Were looking for candidates with previous coaching or supervisory experience in a customer facing role. Youll spend your time running shifts with our customers at the core through coaching your team and creating a positive learning environment to your partners on shift. Youll be solving problems in the moment so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial as youll be responsible alongside the store management team to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. Youll be an ambassador for our partner networks making sure our partners know here they belong.The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores a typical day could include:Collaborating with the Store Manager leading great shifts supporting partners and inspiring best moments and the Starbucks Experience for our partners and customersSetting priorities by leveraging existing tools and resources to determine roles and delegate tasks looking at ways to drive the profitability of your storeInspiring and motivating the store team to make every moment right for our partners and customers including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experienceIdentifying teachable moments to share best practices with the teamSeeing challenges as opportunities for continuous improvement to drive operational excellence.Executing store operations during scheduled shifts including organising opening and closing dutiesEnsuring all partners follow Starbucks operational policies and procedures including those for cash handling and safety and security to ensure the safety of all partners during each shiftProviding quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health safety and sanitation guidelines for all productsGiven the nature of our stores our working hours could include early mornings evenings weekends nights and/or holidays.All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.Required Experience:Manager Key Skills Children Activity,Football,Data Warehousing,Domestic,Bakery,Activex Employment Type : Part-Time Experience: years Vacancy: 1
Shift Supervisor - Store# 12165, KINGSWAY WC2, 10 employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor - Store# 12165, KINGSWAY WC2, 10
✨Tip Number 1
Familiarise yourself with Starbucks' values and culture. Understanding what makes Starbucks unique will help you connect with the team during your interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Highlight your leadership experience in customer-facing roles. Be prepared to share specific examples of how you've successfully managed a team or resolved conflicts, as this will demonstrate your capability to lead shifts effectively.
✨Tip Number 3
Research common operational challenges in retail and hospitality environments. Being able to discuss how you've tackled similar issues in the past will show that you're ready to handle the fast-paced nature of the role.
✨Tip Number 4
Prepare questions for your interview that reflect your interest in team development and operational excellence. This will not only show your enthusiasm for the role but also your commitment to fostering a positive work environment.
We think you need these skills to ace Shift Supervisor - Store# 12165, KINGSWAY WC2, 10
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any supervisory or coaching roles in customer-facing environments. Use specific examples that demonstrate your leadership skills and ability to create a positive team atmosphere.
Craft a Compelling Cover Letter: In your cover letter, express your passion for coffee and customer service. Mention why you want to work at Starbucks specifically and how your values align with their commitment to community and inclusivity.
Highlight Relevant Skills: Emphasise skills that are crucial for the Shift Supervisor role, such as problem-solving, operational excellence, and the ability to inspire and motivate a team. Provide concrete examples of how you've successfully applied these skills in previous roles.
Prepare for Interviews: Research common interview questions for supervisory roles and prepare your answers. Be ready to discuss your leadership style, how you handle challenges, and your approach to creating a great customer experience. Show enthusiasm for the role and the company culture.
How to prepare for a job interview at Dr Jobs
✨Show Your Leadership Skills
As a Shift Supervisor, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully coached or managed a team, highlighting how you motivated them to achieve their goals.
✨Understand the Starbucks Experience
Familiarise yourself with what makes the Starbucks Experience unique. Be ready to discuss how you would create a welcoming environment for both customers and partners, and how you can contribute to maintaining high service standards.
✨Problem-Solving Mindset
The role involves solving problems on the spot. Think of specific instances where you've faced challenges in a customer-facing role and how you resolved them. This will show your potential employer that you're capable of handling the fast-paced environment.
✨Emphasise Team Collaboration
Collaboration is key in this role. Be prepared to talk about how you've worked effectively within a team in the past, and how you plan to foster a positive learning environment for your partners at Starbucks.