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- Tasks: Be the friendly face of our school, welcoming visitors and managing calls.
- Company: Join a supportive school community dedicated to achieving great outcomes for all students.
- Benefits: Enjoy a full-time role with term time work and additional holiday weeks.
- Other info: This role requires a DBS check to ensure child safety.
- Why this job: Make a real impact in a vibrant environment focused on student success.
- Qualifications: Experience in customer service and office administration is essential.
The predicted salary is between 24000 - 36000 £ per year.
DescriptionTo act as the first point of contact for all school visitors and callers. To welcome visitors and direct as appropriate and to manage all telephone calls and queries re-directing as appropriate. To work with the PFI Contractor to ensure day to day premises issues are logged and dealt with to meet PFI output specifications.Our school is welcoming and supportive with a strong value placed on being the best you can be and staff and students on a mission to achieve great outcomes for all our students.This position is 37 hours per week 40.4 working weeks including term time plus INSET and 1 week in school holiday period. The start date is September 2025.Please see our job description and person specification for more details of this exciting post.Application formApplication packSafeguarding declaration formApply hereWe are committed to safeguarding children and the successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check and will be assessed against the Childcare Disqualification Regulations.This is not a Cornwall Council vacancy therefore please contact the organisation direct for further information.Organisation address:Richard Lander SchoolHigher Besore RoadTruroCornwallTR3 6LTContact detail: Vicky HarrisonEmail: Website: Required Experience:Senior IC Key Skills Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette Employment Type : Full Time Experience: years Vacancy: 1
Senior Receptionist employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Receptionist
✨Tip Number 1
Familiarise yourself with the school's ethos and values. Since the role is about being the first point of contact, understanding the school's mission to achieve great outcomes for students will help you convey that message effectively when interacting with visitors and callers.
✨Tip Number 2
Brush up on your multi-line phone system skills. As a Senior Receptionist, you'll be managing multiple calls and queries, so being comfortable with handling these systems will demonstrate your capability and confidence in the role.
✨Tip Number 3
Showcase your customer service experience during any informal discussions or interviews. Highlight specific examples where you've successfully managed difficult situations or provided exceptional service, as this will resonate well with the school's commitment to a welcoming environment.
✨Tip Number 4
Prepare to discuss your experience with administrative tasks and office software. Being proficient in tools like QuickBooks and having a solid background in office administration will set you apart, especially since the role involves logging premises issues and ensuring compliance with PFI output specifications.
We think you need these skills to ace Senior Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and required skills for the Senior Receptionist position. Tailor your application to highlight relevant experience in customer service, multi-line phone systems, and administrative tasks.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in reception or administrative roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to manage calls and queries effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the school’s mission. Mention specific experiences that showcase your customer service skills and ability to handle multiple tasks, as well as your commitment to safeguarding children.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Dr Jobs
✨Showcase Your Customer Service Skills
As a Senior Receptionist, you'll be the first point of contact for visitors and callers. Make sure to highlight your customer service experience during the interview. Share specific examples of how you've handled difficult situations or provided exceptional service in the past.
✨Familiarise Yourself with Multi-line Phone Systems
Since the role requires managing multiple phone lines, it's essential to demonstrate your proficiency with multi-line phone systems. If you have experience with specific systems, mention them, and be prepared to discuss how you efficiently manage calls and queries.
✨Understand the School's Values and Mission
Research Richard Lander School's values and mission before the interview. Showing that you align with their commitment to achieving great outcomes for students will impress the interviewers and demonstrate your genuine interest in the role.
✨Prepare for Safeguarding Questions
Given the importance of safeguarding in this role, be ready to answer questions related to child safety and welfare. Familiarise yourself with relevant policies and be prepared to discuss how you would handle safeguarding concerns if they arise.