At a Glance
- Tasks: Lead revenue management operations and support training for the CitizenM team.
- Company: Join Marriott International, a global leader in hospitality and innovation.
- Benefits: Enjoy a diverse workplace, career growth opportunities, and a chance to travel.
- Why this job: Shape the future of pricing and forecasting in a dynamic hotel portfolio.
- Qualifications: 3 years of revenue management experience and a college degree preferred.
- Other info: Position available in Germany or the UK; remote work options may apply.
The predicted salary is between 48000 - 72000 £ per year.
DescriptionPosition SummaryThe Senior Manager Revenue Management CitizenM Continent Support plays a pivotal role within the EMEA Revenue Management Operations (RM Ops) team supporting the Global CitizenM portfolio through pre-cutover cutover and post-cutover phases transitioning to business-as-usual (BAU). This role focuses on operational responsibilities and collaborates closely with the HQ RM team to execute key priorities such as training system audits rollouts adoption communications and project management.ScopeLocation: Germany or UK (Only candidates with existing right to work in the UK or EU will be considered)Language Requirements: High proficiency in English (spoken written and reading)Travel: Estimated at 30% business travelKey ResponsibilitiesPre-CutoverParticipate in weekly RM workstream callsEngage with CitizenM team members and leadership to assess structure and skill setsSupport training weeks and deliver webinars with HQ RM teamFacilitate HPP workshops and OY certification processGuide CitizenM RM team through OY Dress Rehearsal and DLZ lessonsConfigure HPP rates and set up special eventsReview Explore caps and Redemption ratesCoordinate with Amy Smith for training preparationCutoverProvide command center coverage for Pilot and Portfolio Go-LiveAct as SME for HPP (tier pricing) and One Yield (OY) during live operationsPost-Cutover Transition to BAUContinue SME support for HPP and OY with daily check-ins and Teams communicationIdentify pricing opportunities and execute system implementationsConduct OY workshops and deep dives with RM teamMonitor OY demand forecasts and special event datesReview OY comp sets and room collectionsSupport group/transient forecasting and HPP rate offer auditsResolve reservation migration issues and guide support desk queriesAssist with revenue/reservation webinars and sustainment processesMonitor CitizenM performance with continent analytics teamsMaintain expertise in RM systems tools and processesUnderstand Sales and Digital/Distribution as they relate to RMEvaluate inventory and pricing issues using Marriott systemsSupport RM communications and champion business ethics and engagementPerform other duties as requiredCandidate ProfileEducation & Experience3 years of Marriott revenue management leadership experienceCollege degree preferred (Hospitality) or equivalent experienceSkills & CompetenciesDeep knowledge of Marriott systems (MARSHA One Yield HPP PMS)Understanding of distribution channels and system connectivityStrong grasp of RM concepts tactics and toolsAnalytical and deductive reasoning skillsDetail-oriented with strong follow-throughAbility to translate business needs into actionable solutionsStrong verbal and written communication skillsRelationship-building and stakeholder managementOrganizational and multi-tasking capabilitiesSound decision-making with minimal supervisionExperience across multiple brandsAbility to influence change and drive decisionsManagement CompetenciesLeadership: Communicates clearly adapts professionally and demonstrates presenceManaging Execution: Delivers results builds teams and prioritizes effectivelyBuilding Relationships: Builds trust understands needs and embraces global mindsetLearning & Expertise: Applies technical and business insight to drive solutionsWhy Join Marriott InternationalBe part of a global community driving innovation and excellence in Revenue Management. Join our team supporting CitizenM and help shape the future of pricing forecasting and system integration across a dynamic hotel portfolio.Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.Required Experience:Senior Manager Key Skills ASC 606,Hotel Experience,Hospitality Experience,GAAP,Accounting,Revenue Management,Pricing,Analysis Skills,Salesforce,SOX,ERP Systems,NetSuite Employment Type : Full-Time Department / Functional Area: Revenue Management Experience: years Vacancy: 1
Senior Manager Revenue Management CitizenM Continent Support | Germany or UK | 12 Month FTC employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager Revenue Management CitizenM Continent Support | Germany or UK | 12 Month FTC
✨Tip Number 1
Familiarise yourself with Marriott's revenue management systems, particularly MARSHA and One Yield. Understanding these tools will not only help you in the role but also demonstrate your commitment to mastering the necessary technologies.
✨Tip Number 2
Network with current or former employees in similar roles within Marriott or CitizenM. They can provide valuable insights into the company culture and expectations, which can be a game-changer during interviews.
✨Tip Number 3
Stay updated on the latest trends in revenue management and hospitality. Being able to discuss recent developments or case studies during your conversations will showcase your passion and knowledge in the field.
✨Tip Number 4
Prepare to discuss specific examples of how you've influenced change or driven decisions in previous roles. This will highlight your leadership capabilities and align with the competencies they are looking for.
We think you need these skills to ace Senior Manager Revenue Management CitizenM Continent Support | Germany or UK | 12 Month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in revenue management, particularly within the hospitality sector. Emphasise your familiarity with Marriott systems and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities outlined in the job description. Mention your experience with training, project management, and stakeholder engagement to demonstrate your fit for the role.
Showcase Relevant Skills: In your application, clearly outline your analytical skills and understanding of RM concepts. Provide examples of how you've successfully influenced change or driven decisions in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Dr Jobs
✨Showcase Your Revenue Management Expertise
Make sure to highlight your experience in revenue management, especially with Marriott systems like MARSHA and One Yield. Be prepared to discuss specific examples of how you've successfully implemented pricing strategies or improved forecasting accuracy in previous roles.
✨Demonstrate Strong Communication Skills
As this role requires collaboration with various teams, it's crucial to showcase your verbal and written communication skills. Prepare to discuss how you've effectively communicated complex ideas to stakeholders and facilitated training sessions or workshops.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you had to influence change or resolve conflicts, and be ready to explain your thought process and the outcomes.
✨Research CitizenM and Marriott's Culture
Familiarise yourself with CitizenM's brand values and Marriott's commitment to diversity and inclusion. This will not only help you align your answers with their culture but also demonstrate your genuine interest in the company and its mission.