Senior Account Manager - Money2020

We are looking for an experienced Senior Account Manager to join the Money20/20 Europe team in London and become an integral part of our sales function. This pivotal role will focus on managing our most valuable client relationships while helping to shape the future direction of our retention strategy.As a Senior Account Manager you will be responsible for retaining a portfolio of our tier 1 and tier 2 existing clients identifying new commercial opportunities and driving growth within this cohort whilst delivering exceptional customer service and representing the Money20/20 brand with the highest standards of professionalism.Key ResponsibilitiesManage and nurture relationships with our most strategic tier 1 and tier 2 accounts serving as their trusted adviser and primary point of contactDevelop and execute account strategies to maximise retention rates and expand commercial opportunities within your portfolioIdentify upselling and cross-selling opportunities to drive revenue growth beyond baseline targetsProvide mentorship guidance and support to junior team members helping to develop the next generation of account management talentCollaborate with cross-functional teams including marketing operations and content to ensure seamless client experiencesAnalyse client feedback and market trends to contribute to the continuous improvement of our value propositionRepresent Money20/20 at industry events and networking opportunities to strengthen client relationshipsContribute to strategic discussions as a senior member of the sales team helping to shape retention strategies and best practicesQualifications : Proven experience in conference sales B2B Events Proven success in meeting renewal targets and/or new business growth targetsExcellent oral and written communication skills as well as excellent presentation skillsA proven track record of coming up with consultative solutions for clientsMust be extremely customer service oriented with a passion to exceed client expectationsMust be detail-orientated and organised; able to multitask and think quickly; a fast learnerMust be self-motivated and energetic; able to work independently with minimal supervisionGood computer skills (basic knowledge of Word Excel PowerPoint); knowledge of SalesforceInterest and/or experience in financial services/fintech/techAdditional Information : We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at Our benefits include: Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely Great community: a welcoming culture with in-person and online social events our fantastic Walk the World charity day and active diversity and inclusion networks Broader impact: take up to four days per year to volunteer with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves Time out: 25 days annual leave rising to 27 days after two years plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year A flexible range of personal benefits to choose from plus company funded private medical cover A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares Strong wellbeing support through EAP assistance mental health first aiders a healthy living subsidy access to health apps and more Recognition for great work with global awards and kudos programmesAs an international company the chance to collaborate with teams around the world Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application. At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here. Remote Work : NoEmployment Type : Full-time Key Skills Business Development,Sales Experience,OEM,Account Management,Product Demos,Microsoft Powerpoint,Salesforce,Relationship Management,Sales Management,Customer relationship management,Enterprise Sales,negotiation Experience: years Vacancy: 1