Sales Assistant Full Time - Max Mara Selfridges London

SALES ASSISTANT FULL TIME @MAX MARA SELFRIDGESMax Mara is looking for a passionate and results-driven Sales Assistant to join our team at Selfridges. You will play a key role in conveying the brands identity and excellence in service while contributing to store performance and delivering an exceptional customer experience.Main ResponsibilitiesWelcome and assist clients in line with Max Maras brand values service standards and selling ceremony.Actively support the achievement of personal and store goals working collaboratively with the team.Develop and maintain strong client relationships through dedicated clientele activities.Ensure the store is impeccably presented at all times with merchandise properly displayed and organized.Stay up to date with product knowledge brand heritage and fashion trends.Handle customer queries and resolve complaints with professionalism and empathy.Act as an ambassador of Max Maras customer-centric approach.The ideal candidate will:Speak fluent English; knowledge of additional languages is a plus.Have at least 13 years of retail experience; experience in the luxury or premium fashion sector is preferred.Be passionate about fashion sales and delivering outstanding customer service.Be goal-oriented proactive and committed to continuous improvement.Maintain high standards in presentation and behaviour aligned with the brand image.ABOUT MAX MARA FASHION GROUPMax Mara Fashion Group is recognized worldwide as the forerunner of modern pret–porter.The first Italian clothing company founded in 1951 with the aim of offering haute de gamme womens clothing produced according to industrial processes of excellence.Passion commitment and tradition have created a unique fashion style: 9 brands 60 collections per seasonitems sold per year 105 countries in the world 2500 mono-brand stores 10000 multi-brand stores 27 languages spoken 5500 collaborators in the worldOur organisational structure is based on 44 Departments including Fashion Design Marketing & Sales Operations Retail ICT Architecture Design Economics BI etc.—–We are committed to equality of opportunity for all employees.We accept and value the differences between people without any bias includingbut not limited to: race ethnicity gender gender identity sexual orientationage social class physical ability or attributes religious or ethical values systemnational origin and political beliefs.Remote Work : NoEmployment Type : Full-time Key Skills Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C Experience: years Vacancy: 1