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- Tasks: Lead and inspire your team to deliver exceptional customer experiences and exceed sales targets.
- Company: Join Three UK, a people-focused business dedicated to customer care and team support.
- Benefits: Enjoy perks like a free staff handset, generous holiday allowance, and discounts across thousands of retailers.
- Why this job: Be part of a vibrant culture that values innovation, collaboration, and personal growth.
- Qualifications: Management experience and a passion for customer service are key; training provided!
- Other info: We support diversity and inclusion, ensuring everyone feels comfortable during the interview process.
The predicted salary is between 28800 - 43200 £ per year.
As a Store Manager at Three UK your role will be pivotal in guiding and inspiring your team to deliver the best customer experience whilst achieving and exceeding key performance indicators (KPIs) in a positive and high-performing work environment.Key Responsibilities:Team Management: Manage coach and develop your team equipping them with the skills and knowledge to build a cohesive and motivated team that is aligned with our brand values and objectives.Drive Commercial Excellence: Guide your team to achieve and surpass sales targets and KPIs through strategic planning and execution.Store Operations Management: Lead daily operational tasks to ensure seamless running of the store maintaining high standards of efficiency and effectiveness.Elevate Performance: Utilise your commercial acumen to identify growth opportunities implement innovative strategies and consistently drive sales performance to new heights.Customer Engagement: Deliver outstanding customer service and create exceptional experiences to our customers setting a high standard by leading through example tailoring and promoting our innovative products and services. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries ensuring a resolution is given promptly.Qualifications : It all starts with you. We are seeking a sales and customer service-focused individual looking to take on the management position within our store.Key qualities include:Management Experience: Prior experience in a lead store management role or a desire to step up from a different leadership store position.Team Development: Experience coaching and developing others motivated by fostering a high-performing and cohesive team environment.Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs leading by example.Sales Achievement: Track record of guiding a team to work towards and exceed sales targets and key performance indicators (KPIs).Problem Solving: Resourceful and proactive in resolving general and escalated enquiries and challenges.Full training will be provided so no prior knowledge of our products is required – ambition and the drive to learn matter most.Be part of a business that invests in your talent empowering you to innovate collaborate and grow. Well support you with ongoing development opportunities to build your skills and confidence so you can own where you go as a Store Manager and beyond.Additional Information : We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.At Three we offer a range of benefits:A free staff handset unlimited sim card4.5% employer pension contributionLife assuranceHoliday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)As a bonus within retail you will also receive:A Tastecard membershipMoney to spend with UberAccess to discounts across thousands of retailers activities gyms and health clubs with our Perks at Work schemeOpportunity to win Three Celebrates monthly and annual awardsReasonable AdjustmentsWe believe everyone should have the opportunity to interview for a role that matches their collaboration with our Talent Diversity & Inclusion teams and our employee-led DEI Networks we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview processWere committed to supporting you throughout every stage of your journey with us. If you need any additional support in your online assessment or interview please contact the recruiter directly or email Remote Work : NoEmployment Type : Full-time Key Skills ASP.NET,Corporate Sales,Creative Production,ABAP,Field Sales,Jni Experience: years Vacancy: 1
Retail Store Manager (Hull - St Stephens) employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager (Hull - St Stephens)
✨Tip Number 1
Familiarise yourself with Three UK's brand values and objectives. Understanding the company's culture will help you align your management style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Prepare examples of how you've successfully led teams in the past. Highlight specific instances where you exceeded sales targets or improved team performance, as this will demonstrate your capability to drive commercial excellence.
✨Tip Number 3
Showcase your customer service skills during the interview. Be ready to discuss how you've handled challenging customer situations and how you can create exceptional experiences for customers at Three UK.
✨Tip Number 4
Research the latest trends in retail and mobile technology. Being knowledgeable about industry developments will not only impress your interviewers but also show that you're proactive and ready to implement innovative strategies.
We think you need these skills to ace Retail Store Manager (Hull - St Stephens)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience and customer service skills. Use specific examples that demonstrate your ability to lead a team and achieve sales targets, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and team development. Mention how your previous experiences align with the responsibilities of the Store Manager position at Three UK, and showcase your enthusiasm for the brand.
Highlight Key Achievements: When detailing your work history, focus on quantifiable achievements such as exceeding sales targets or improving team performance. This will help demonstrate your capability to drive commercial excellence in the new role.
Prepare for Potential Questions: Think about common interview questions related to team management, problem-solving, and customer engagement. Prepare thoughtful responses that reflect your experience and approach to these challenges, as this will help you stand out during the selection process.
How to prepare for a job interview at Dr Jobs
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed and developed teams in the past, focusing on your coaching techniques and how you foster a positive work environment.
✨Understand the Customer Experience
Three UK places a strong emphasis on customer service. Be ready to discuss your approach to delivering exceptional customer experiences and how you would lead your team to achieve this. Think of specific instances where you've gone above and beyond for customers.
✨Prepare for Sales-Related Questions
Since driving sales is a key responsibility, be prepared to talk about your experience with achieving and exceeding sales targets. Have concrete examples ready that highlight your commercial acumen and any innovative strategies you've implemented in previous roles.
✨Demonstrate Problem-Solving Abilities
In retail, challenges can arise frequently. Be prepared to discuss how you've handled difficult situations or escalated enquiries in the past. Highlight your resourcefulness and proactive approach to problem-solving, as this will resonate well with the interviewers.