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- Tasks: Assist with the management of crematorium and cemeteries, providing sensitive support to bereaved families.
- Company: Join a dedicated Bereavement Services team in Walsall, committed to diverse cultural needs.
- Benefits: Enjoy a part-time role with a uniform provided and competitive pay, plus potential for growth.
- Why this job: Make a meaningful impact by supporting families during difficult times in a compassionate environment.
- Qualifications: Excellent communication skills and experience in sensitive environments are essential.
- Other info: Applications close on 20th August 2025; interviews scheduled for the week of 15th September 2025.
The predicted salary is between 29094 - 33366 £ per year.
DescriptionBereavement and Registration ServicesRole: Registration Officer- EE05925Hours: 30 hours per week working Monday Friday(10.00am -4.00pm)Pay:G6: 29094 – 33366 per annum – Pay Award Pending(pro-rata for part time positions).Our Bereavement Services team is looking for a part time Registration Officer (30 hours per week) to assist with the day-to-day operation and management of the boroughs crematorium and cemeteries which provides a high quality sensitive service to a wide range of faiths and cultures across the Walsall District. The post will be based at Streetly Crematorium and a uniform is provided.Under the guidance of the Senior Registration Officer you will be required to join our current team of Registration Officers to assist in the provision of a comprehensive Registration Service within Bereavement Services. This is a varied and interesting role within our team of Registration Officers and will involve duties regarding the processing of documentation in relation to burial cremation and the purchase of memorials.The role will give advice information and assistance in a sympathetic professional manner as the first point of contact for all bereavement related enquiries from funeral directors and other industry professionals families and the general public via phone email and in person. As part of the reception duties at Streetly you will be required to liaise with recently bereaved families which will include distributing ashes to family members / funeral directors if requested and to work in an environment where there are funerals taking place daily.The ideal candidate should possess the following:-Excellent verbal and written communication skillsExperience with the receipt processing and reconciliation of paymentsA proven sympathetic and caring manner obtained from working within a sensitive environmentGood organisational skillsA flexible approachRead more about our benefits at you would like to know more about this role please contact: Jane Preece or Sarah Unwin via ViewJob Description and Employee SpecificationImportant note:When completing your online application form you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.Closing date for applications: Wednesday 20th August 2025Interviews will be held week commencing 15th September 2025Required Experience:Unclear Seniority Key Skills CCTV,Federal Agencies,Customer Service,Clearance,Facility,Suspicious Activity,Property Damage,Public Safety,Daily Operations,Professional Development,Access Control,Communication,General Public,Procedures,Powerpoint Employment Type : Part-Time Experience: years Vacancy: 1 Yearly Salary Salary: 29094 – 33366
Registration Officer-EE05925 employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registration Officer-EE05925
✨Tip Number 1
Familiarise yourself with the specific duties of a Registration Officer in bereavement services. Understanding the nuances of handling sensitive situations and the documentation involved will help you stand out during interviews.
✨Tip Number 2
Reach out to current or former employees in similar roles to gain insights into their experiences. This can provide you with valuable information on what the team values and how to approach your application.
✨Tip Number 3
Prepare for potential interview questions by practising responses that highlight your communication skills and experience in sensitive environments. Role-playing with a friend can help you feel more confident.
✨Tip Number 4
Make sure to demonstrate your organisational skills and flexibility during the application process. Be ready to discuss examples from your past work where you've successfully managed multiple tasks or adapted to changing circumstances.
We think you need these skills to ace Registration Officer-EE05925
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Registration Officer position. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Strong Supporting Statement: When filling out the online application, ensure you write a detailed supporting information statement. Clearly describe how your skills, abilities, and experiences meet the specific criteria outlined in the employee specification.
Highlight Relevant Experience: Emphasise any previous experience you have in customer service or working in sensitive environments. Mention your communication skills and ability to handle bereavement-related enquiries with empathy and professionalism.
Follow Application Instructions: Make sure to complete all sections of the application form, including work history and qualifications. Remember, do not attach a CV as it will not be accepted. Adhering to these instructions is crucial for your application to be considered.
How to prepare for a job interview at Dr Jobs
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Registration Officer. Familiarise yourself with the services provided by the Bereavement Services team, as well as the sensitive nature of the role.
✨Show Empathy and Communication Skills
Since this role involves liaising with bereaved families, it's crucial to demonstrate your ability to communicate sensitively and effectively. Prepare examples from your past experiences where you've shown empathy in challenging situations.
✨Prepare Your Supporting Information Statement
When applying, you'll need to provide a detailed supporting information statement. Use this opportunity to highlight how your skills and experiences align with the specific criteria mentioned in the employee specification.
✨Ask Insightful Questions
During the interview, don't hesitate to ask questions about the team dynamics, the challenges faced in the role, or the training provided. This shows your genuine interest in the position and helps you assess if it's the right fit for you.