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- Tasks: Be the friendly face of our care home, greeting visitors and handling calls.
- Company: Join Gold Care Homes, a leading independent care home group for the elderly since 1999.
- Benefits: Enjoy a competitive salary, employee perks, and professional development opportunities.
- Why this job: Make a difference in people's lives while working in a supportive and caring environment.
- Qualifications: Experience in a similar role preferred; excellent communication and multitasking skills required.
- Other info: This is a zero-hour contract, offering flexibility to fit your schedule.
About Us:Gold Care Homes is a well-established independent care home group for the elderly operating nationally. Founded in 1999 we have grown to manage 45 care homes across the South of England. Our services include residential nursing frail elderly and dementia care. About the Receptionist Position:As a Receptionist at Gold Care Homes youll be our clients first point of contact greeting them and providing guidance for their visit. From notifying employees of guests to providing directions to a specific part of the care home our receptionist will be willing to work with visitors to address their needs.Additionally youll be responsible for performing clerical tasks that support the care homes daily operations. From answering phone calls distributing mail and scheduling meetings youll have a hand in all parts of the business.We are currently seeking an experienced Receptionist to join our support team on a zero-hour contract basis.Receptionist Responsibilities:Greet clients and visitors in a polite manner offering your assistanceNotify employees of visitor arrivalsAnswer forward and screen phone calls and general email inquiriesAssist with various daily operations including making copies sending faxes taking notes and scheduling meetingsSort and distribute daily mail and package deliveriesPrepare meeting and training rooms as neededMaintain a neat clean and safe reception areaReceptionist Requirements:Associate or Bachelors degree preferred but not required2 years experience working in a similar roleProfessional appearance and mannerExcellent customer service skillsFamiliarity with a variety of computer software including Microsoft OfficeExcellent written and verbal communication skillsSuperb multitasking and organizational skillsAbility to work effectively and efficiently with a teamBenefits:Salary 12.21 per hourEmployee Assistance ProgrammePerkboxEmployee of the MonthLong term service awardsBlue Light CardProfessional DevelopmentRefer a Friend Key Skills Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette Employment Type : Contract Experience: years Vacancy: 1
Receptionist (Zero Hour Contract) employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Zero Hour Contract)
✨Tip Number 1
Familiarise yourself with the specific needs of a care home environment. Understanding the unique challenges and requirements of elderly care will help you demonstrate your commitment to providing excellent customer service during the interview.
✨Tip Number 2
Practice your phone etiquette skills. As a receptionist, you'll be handling multiple calls and inquiries, so being able to communicate clearly and professionally over the phone is crucial. Consider role-playing with a friend to refine your approach.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks in previous roles. Being able to multitask effectively is key for this position, so think of specific instances where you've excelled in a busy environment.
✨Tip Number 4
Research Gold Care Homes and their values. Understanding their mission and the services they provide will allow you to align your answers with their expectations, showing that you're not just looking for any job, but are genuinely interested in contributing to their team.
We think you need these skills to ace Receptionist (Zero Hour Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administrative roles. Emphasise any previous receptionist positions or similar roles where you demonstrated excellent communication and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Gold Care Homes. Mention specific responsibilities from the job description and explain how your skills align with their needs, particularly your ability to multitask and provide excellent customer service.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as familiarity with Microsoft Office, phone etiquette, and your ability to work effectively in a team. Use examples from your past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Dr Jobs
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for clients and visitors. Be prepared to share examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle difficult situations with grace and professionalism.
✨Demonstrate Your Organisational Skills
The role involves multitasking and managing various clerical tasks. During the interview, discuss your experience with scheduling, sorting mail, and maintaining a tidy workspace. Mention any tools or software you’ve used to stay organised.
✨Familiarise Yourself with the Company
Research Gold Care Homes and understand their mission and values. Being knowledgeable about the company will show your genuine interest in the position and help you answer questions more effectively.
✨Prepare for Common Interview Questions
Think about common questions you might face, such as how you would handle a difficult visitor or manage multiple phone calls at once. Practising your responses can help you feel more confident during the interview.