At a Glance
- Tasks: Join our Housekeeping team to maintain cleanliness and presentation in public areas.
- Company: Gleneagles is a prestigious hotel known for creating unforgettable experiences for guests.
- Benefits: Enjoy 30 days holiday, discounts on food, and access to golf courses.
- Why this job: Be part of a fun, supportive team while delivering top-notch service to guests.
- Qualifications: Previous experience is a plus, but full training is provided; strong communication skills are essential.
- Other info: Flexible working hours and opportunities for personal development await you!
The predicted salary is between 19861 - 43861 Β£ per year.
COME AND JOIN US . . . We are currently seeking a conscientious and diligentPublic Area Assistantto join our Housekeeping team looking after our public areas.The on target earning potential for this role is 31861 / per annum based on a 35 hour contract β comprising a base salary of 24861 plus a qualified estimate of 7000 in gratuities and service charge.* As a member of the Gleneagles team you will also enjoy a fantastic range of perks benefits and rewardsABOUT GLENEAGLESFor the past century weve been making memories at our iconic hotel and sporting estate in rural Perthshire. The launch of Gleneagles Townhouse a luxury hotel and members club on St Andrew Square Edinburgh has created an exciting new chapter in our history. Crowned Employer of the Year at the 2024 Cateys City Hotel of the Year at the 2023 Food and Travel Reader Awards and No. 6 in Travel Leisures list of the 100 Best New Hotels in the World everything we do is about surpassing expectations and creating unrivalled adventures for our guests.WORKING AT GLENEAGLES Were devoted to making our people feel as valued as our this way we strive to support the whole you not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career some work full-time while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours youd prefer to work were open to flexible working requests and offer hours shift patterns and contract types to suit everyone.Heres a bit more detail on what we see you doing in this role:Consistently delivering and maintaining the highest standards of cleanliness and presentation throughout the hotel including deep cleaning exercisesTaking huge pride in ensuring the cleanliness presentation and hygiene of all the public areas reception and service areas are always achievedRestocking and replacing items in public areas and bathrooms making sure our guests have everything they need when visiting or in advance of their stayServicing bathrooms by washing and emptying bins; cleaning all surfaces and floors; showers baths basins bidets and toilets to the highest standardVacuuming bathrooms bedroom floors corridors stairs and lifts to remove all debris; checking the vacuum cleaner each week; using the correct cleaning materials for each particular taskInteracting with our guests always warm professional helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us 5 star in every wayThe kind of person were looking for:Ideally youll have previous experience within a similar role though full training is offeredYoure highly motivated and possess an immense sense of pride in your work; youre passionate about delivering the high standards for our guests in line with the Gleneagles brandYou have a positive can do attitude to solving problems in a professional and courteous mannerExcellent personal presentation hygiene and grooming standards are all second nature to youYoure a strong team player with great communication skills and an enthusiastic approach; youre well organised and punctual with an eagle eye for detailYou want to be part of a team that works hard supports each other and above all has fun along the wayYoull be required to complete standard forms to record events on a regular basis and interact with our guests so a strong grasp of English language both written and spoken are essential; additionalWhats in it for you:Time to let your hair down30 days holiday (including bank holidays) that increases with serviceSeasonal parties and local social events50% discount on Food & Beverage Country Pursuits Spa and Hair Salon (Mon-Thurs) and the Golf Driving RangeGolf Membership (with access to all 3 championship courses) for 50.00 per annumTreats in your pocketFlexi points into yourPerkboxwallet to spend as you choose. The points can be spent immediately or you can save them up over a number of months for perks that cost that little bit more. All this gives you greater choice so you can pick the things that mean the most to you!A generous refer a friend schemeBe our guestStay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at 95.00 per night a benefit available upon completion of 12 months serviceFriends & Family discounted rate of 225 β 275 B&B per night at GleneaglesEnjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels located across some spectacular locations including London Paris Rome Dubai Doha Rio NY Chicago and name just a fewInvestment in your development and wellbeingPension schemeLife InsuranceEmployee Assistance Programme offering support and confidential advice for you and your family when you need it mostOngoing investment in your personal development with access to internal and external training qualifications and programmesInternal career opportunities across a wider range of specialisms and departmentsMonthly recognition programmeVolunteering day every year with a charitable partner of your choiceGleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint*About gratuities & service charge:Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role.It is estimated that in 2025 our full-time employees can expect to receive around 7000 in addition to their annual salaryIf you are our next Public Area Assistant please forward your most recent CV to us today!INDO Key Skills Marketing,Public Relations,Google Docs,Organizational skills,Communication skills,Press Releases,Office Experience,Constant Contact,InfusionSoft,Social Media Management,Child Protective Services,Writing Skills Employment Type : Full-Time Experience: years Vacancy: 1
Public Area Assistant employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Public Area Assistant
β¨Tip Number 1
Familiarise yourself with Gleneagles' values and standards. Understanding their commitment to excellence will help you align your approach during interviews and interactions, showcasing that you're a perfect fit for their team.
β¨Tip Number 2
Highlight your customer service skills in conversations. As a Public Area Assistant, you'll be interacting with guests regularly, so demonstrating your ability to provide exceptional service can set you apart from other candidates.
β¨Tip Number 3
Network with current or former employees of Gleneagles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
β¨Tip Number 4
Prepare specific examples of how you've maintained high cleanliness standards in previous roles. Being able to share concrete experiences will demonstrate your capability and commitment to the role.
We think you need these skills to ace Public Area Assistant
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Public Area Assistant role. Emphasise any previous housekeeping or customer service experience, as well as your attention to detail and ability to maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cleanliness and guest satisfaction. Mention specific examples of how you've gone above and beyond in previous roles to create a positive experience for guests.
Highlight Soft Skills: In your application, emphasise your communication skills, teamwork, and positive attitude. These are crucial for interacting with guests and working effectively within the housekeeping team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for this role.
How to prepare for a job interview at Dr Jobs
β¨Show Your Attention to Detail
As a Public Area Assistant, attention to detail is crucial. During the interview, highlight any previous experiences where you maintained high cleanliness standards or managed tasks that required meticulous attention. This will demonstrate your suitability for the role.
β¨Emphasise Your Team Spirit
Gleneagles values teamwork, so be sure to share examples of how you've successfully collaborated with others in past roles. Discuss how you support your colleagues and contribute to a positive work environment.
β¨Demonstrate Your Guest Interaction Skills
Since the role involves interacting with guests, prepare to discuss how you would handle various guest scenarios. Show that you can maintain professionalism while being warm and helpful, which aligns with Gleneagles' commitment to exceeding guest expectations.
β¨Prepare Questions About the Role
Having thoughtful questions ready shows your genuine interest in the position. Ask about the team dynamics, training opportunities, or how success is measured in the role. This not only helps you understand the job better but also leaves a positive impression on the interviewer.