Part Time Room Service Waiter in Edinburgh

DescriptionWe are currently recruiting for a Room Service waiter to join our F&B Team at the Sheraton Grand Hotel & Spa working 32 hours per week including evenings and weekendsStart your Journey with us and join our Sheraton family.To work with the food and beverage team to ensure achievement of strategic departmental goals especially in the area of guest satisfaction. To deliver an excellent food and beverage experience with skill efficiency and passion for food and beverage in line with departmental SOPs. You will be required to work shifts across the F&B Operating departments in mainly In Room Dining (IRD) and occasionally Club Lounge. You must also use your experience to develop relationships with our regular hotel guests.Essential FunctionsProvide excellent guest service by discovering all of our guests needs and acting on these needs promptly effectively and with confidence.Preparing beverages that exceed our customers expectations at a speed that meets the expectations of our clientsPrepare beverages in an efficient hygienic and systematic manner ensuring at all times to Clean as You GoLiaise and communicate effectively with the floor team to ensure the necessary seamless transfer of information required for effective floor service.To be fully conversant with all IRD and Club Lounge policies and procedures.To provide a warm welcoming experience for our guests evidenced by the personal service provided and by ensuring at all times the bar area looks clean tidy and professionalTo stay current with Beverage trends to ensure that the IRD and Club Lounge are at all times ahead or at least on trendEnsure full liaison with other members of the Food & Beverage teamStrong communication with the Kitchen and Front OfficeRequirements:Food & Beverage Service Experience requiredPrevious experience in a client facing role within a luxury five star environment a distinct advantageRequires good communication skills and excellent written and spoken EnglishFlexible and adaptable approach to working hoursMust be able to memorize our regular Guests on sight.Thorough knowledge of wines spirits coffee preparationMust have the ability to operate in a fast paced environment whilst maintaining the up most professionalismMust have excellent instinctive customer service skills and interact with guests from all backgrounds and cultures.So why work for the worlds largest hospitality company A competitive salary plus free meals whilst on duty. 28 days holiday each year including bank holidays this increases up to a maximum of 33 days(pro rata)after further service Worldwide employee and friends & family hotel room ratesplus hotel and spa experiences as part of your induction. 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels! Discounts off your supermarket shop other shopping and experiences through our Marriott Benefit Hub 50% off Spa Treatments and 50 gym membership within our One Spa! 24/7 and employee healthcare plan with access to Mental Healthcare first aiders Refer a friend to work with us and receive a 500 bonus Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities Many more benefits however most importantly well help you grow and develop you as an individualAt Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law. Key Skills Bidding,Apps,Benefits,Corporate Recruitment,Android Development Employment Type : Part-Time Experience: years Vacancy: 1