Meeting & Events Executive

We are looking for a FUN PASSIONATE & EXTROVERTED Meeting & Events Executive who wants to join our  team at a VIBRANT central London Hotel! We have 312 bedrooms and 17 meeting rooms including the Shaw Theatre. You will assist the Meetings & Events department to achieve maximum revenue and client relationships through effective and efficient sales techniques and strategies-providing excellent customer service at all times to all customers.In this role you will assist in planning and executing meetings events and conferences for up to 446 guests from start to finish.You will work closely with our clients agents and team members to ensure seamless coordination and delivery of all aspects of the event.This role requires proven record of accomplishment in event management.Responsibilities:Respond to enquiries from agents/clients within time limit and in a professional mannerPractice efficient and effective yield management in line with guidelinesPromote special offers where appropriate and maximize each and every sales opportunityPrepare contracts and ensure maximum conversion of all business taken in the diaryEnsure all business is chased and departmental guidelines are followedTo conduct show-rounds for existing bookings and for new clientsEnsure client receives a detailed event order in advance of their eventGreet client on arrival to the hotel at the start of their function and maintain a presence throughout the eventResolve any client disputes and complaints in a professional manner and within guidelines issuedEnsure accounting procedures are adhered to at all times obtain prepayments reconcile and check final invoices and send to the client within 48hours of departure.  Any account queries are to be dealt with within 48 hoursMaintain strong market awareness through competitor site inspectionsAchieving individual weekly targetsSalary: 36037 per annumQualifications : Key Skills and Behaviours required:- Organisation and time management skills- Strong communication skills both written and verbal- Administration and problem solving skills- Ability to work to deadlines- Customer focused- Attention to detail- Driven towards maximising sales and meeting departmental budgets- Use of OPERA Cloud and Delphi system is essentialYou must have previous Meetings & Events experience in a conference hotel or venueAdditional Information : Benefits-Two complimentary Bonus Breaks – benefit from a free one or two day break in another Accor property in the UK each year- Employee benefit card offering discounted rates in Accor Hotels worldwide- Free meals on duty and access to hotel Gym- Up to 33 days of annual leave per annumThe successful candidate must already have eligibility to work in the UKRemote Work : NoEmployment Type : Full-time Key Skills Marketing,Catering,Organizational skills,Hospitality Experience,Management Experience,HubSpot,Event Planning,Events Management,Project Management,Event Marketing,Leadership Experience,negotiation Experience: years Vacancy: 1