At a Glance
- Tasks: Help customers with skincare advice and personalised consultations.
- Company: Join Liz Earle, a brand known for natural beauty and exceptional customer care.
- Benefits: Enjoy up to 75% employee discount, generous holiday allowance, and flexible working options.
- Why this job: Be part of a supportive team that values diversity and empowers you to shine.
- Qualifications: No specific experience required, just a passion for skincare and helping others.
- Other info: Flexible hours available; perfect for students looking to balance work and study.
The hourly rate for this role is 12.98 β 13.81 depending on location.Being a Liz Earle Customer Advisor is an exciting role where youll help customers by advising them about their skincare and beauty needs. With a strong heritage love for natural beauty and focus on the customer experience this is your chance to be part of something truly special.At Liz Earle we live and breathe our Precious Recipe We Care More We Never Settle We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight our values and ethos are the same today as day one and theres never been a more exciting time to join us.About the roleFind out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations Clares day is filled with helping people feel confident and beautiful in their own skin.You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:Build great relationships with our customers and your colleaguesProvide personalised consultations and skin servicesMeet your sales targets and tell customers about our Liz Earle offers and in store promotionsComplete our award-winning 12-month Skin School development programme.Ensure your counter is beautifully presented to showcase the range of Liz Earle productsWhat youll need to haveWe are looking for people who:Welcome each customer and treat everyone with empathy and understandingEnjoy meeting sales targets and playing their part to deliver great team performanceLove to learn and keep up to date with the latest skincare trendsAre comfortable working both on their own and within a teamDesire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needsIt would be great if you also havePrevious experience working with customersExperience using skincare products on customersOur benefitsLiz Earle Employee discount of up to 75%Store discount (e.g. Boots or John Lewis)Quarterly Liz Earle Goody BoxDiscretionary team bonus schemeBecome a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certificationGenerous holiday allowance that increases with length of servicePersonal Pension SchemeWe have a great range of benefits that go beyond salary and offer flexibility to suit youPlease note any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.Who we areFive iconic brands make up No7 Beauty Company β No7 Liz Earle Soap & Glory Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results whilst being environmentally sustainable and socially responsible.We are an equal opportunity employer. No matter where you work in No7 Beauty Company we will empower you to be your authentic self. We share a culture where diversity equity and inclusion are at the center of everything we do.Join us and together we can achieve more. Find out more here.Whats nextIf this sounds like the perfect role for you we look forward to receiving your application. If successful you will be invited to attend an in-store interview within the next 14 days.We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support we can provide reasonable adjustments during the application and interview process to help you to be at your best.Information about the roleWe are now recruiting Liz Earle Customer Advisor for our Birstall store.We are looking for candidates to join us from as soon as possible and who can be flexible to meet our customers needs.Your basic hours will be 22.5per week and your anticipated days of work will be 4 days Sunday to SaturdayYou will cover AM PM and evening shifts between the hours of 9.00- 20.00 Which will include weekends.The anticipated shift patterns will be discussed at interview stage.KeywordsSkincare Skincare Consultant Customer Advisor Liz Earle Cosmetics Sales Retail Counter Sales Beauty Consultant Sales Assistant Customer Service Boots Skincare Products Beauty Advisor Counter Sales Beauty Therapist Skincare Specialist Retail Skin Therapist Beauty Makeup Artist Make-up Artist MUA Makeup Treading BeautyRequired Experience:Unclear Seniority Key Skills Channel Marketing,Accounting Tally,CSS,Corporate Risk Management,Hibernate,Brokerage Employment Type : Advisor Experience: years Vacancy: 1 Monthly Salary Salary: 12 β 13
Liz Earle - Customer Advisor employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Liz Earle - Customer Advisor
β¨Tip Number 1
Familiarise yourself with Liz Earle's product range and values. Understanding their commitment to natural beauty and customer care will help you connect with customers and demonstrate your passion during the interview.
β¨Tip Number 2
Practice your customer service skills by engaging with friends or family about skincare products. This will help you build confidence in providing personalised consultations, which is a key part of the role.
β¨Tip Number 3
Stay updated on the latest skincare trends and innovations. Being knowledgeable about current trends will not only impress your interviewers but also enable you to provide informed advice to customers.
β¨Tip Number 4
Be prepared to discuss how you can contribute to team performance and meet sales targets. Think of examples from past experiences where you've successfully worked in a team or achieved sales goals.
We think you need these skills to ace Liz Earle - Customer Advisor
Some tips for your application π«‘
Understand the Role: Before applying, take the time to thoroughly read the job description. Understand what being a Liz Earle Customer Advisor entails, including the responsibilities and the skills required. This will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or beauty consultancy. Mention specific instances where you've successfully met sales targets or provided excellent customer care.
Show Your Passion for Skincare: Express your enthusiasm for skincare and beauty in your application. Share any personal experiences with Liz Earle products or similar brands, and demonstrate your knowledge of current skincare trends.
Personalise Your Cover Letter: Craft a unique cover letter that reflects your personality and aligns with Liz Earle's values. Use phrases from their ethos like 'We Care More' and 'We Never Settle' to show that you resonate with their brand culture.
How to prepare for a job interview at Dr Jobs
β¨Know the Brand Inside Out
Before your interview, make sure you research Liz Earle's history, values, and product range. Understanding their commitment to natural beauty and customer experience will help you align your answers with their ethos.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you provided personalised service and built relationships, as this is crucial for a Customer Advisor role.
β¨Demonstrate Your Passion for Skincare
Be ready to discuss your knowledge of skincare trends and products. Showing genuine enthusiasm for beauty and skincare will set you apart as a candidate who truly cares about helping customers.
β¨Prepare Questions for the Interviewer
Think of insightful questions to ask during the interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows your interest and helps you assess if it's the right fit for you.