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- Tasks: Lead and inspire your team while providing personalised skincare consultations to customers.
- Company: Join Liz Earle, a brand rooted in natural beauty with a strong heritage.
- Benefits: Enjoy up to 75% employee discount, generous holiday entitlement, and a chance to become a certified skin expert.
- Why this job: Be part of a supportive team that values personal growth and customer satisfaction in a vibrant retail environment.
- Qualifications: Passion for skincare, experience in team leadership, and outstanding customer service skills are essential.
- Other info: Flexible working options available; perfect for students seeking part-time roles.
The predicted salary is between 24000 - 36000 £ per year.
Being a Liz Earle Counter Manager is an exciting role where youll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage love for natural beauty and focus on the customer this is your chance to be part of something truly special.At Liz Earle we live and breathe our Precious Recipe; We Care More We Never Settle We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight our values and ethos are the same today as day one and theres never been a more exciting time to join us.About the roleFind out from watching the video at the bottom of this page what a typical day as a Liz Earle advisor looks like and how Counter Managers support this. For Counter Manager specific information watch the video from minute 4:06.From leading inspiring and motivating the team to deliver the best shopping experience to all customers a counter managers day is filled with helping their people feel confident and beautiful in their own skin.You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedbackBuild great relationships with customers and colleaguesProvide personalised consultations and skin servicesDeliver your sales targets by creating business plans and driving in store promotions and Liz Earle offersComplete our award-winning 12-month Skin School development programme.Make sure your counter is beautifully presented to showcase the range of Liz Earle productsBe an ambassador for the Liz Earle brandWhat youll need to haveA passion for skincare and a love of Liz EarleExperience leading and motivating a team in a way that inspires performance nurtures team development celebrates success and ensures your team always feels supported and listened toOutstanding customer service experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visitThe ability to work with business plans achieve sales targets and review individual and team performanceEnthusiasm for your ongoing learning and development journey expanding your skincare knowledge and service expertiseIt would be great if you also haveExperience using skincare products on customersOur benefitsLiz Earle Employee discount of up to 75%Store discount (e.g. Boots or John Lewis)Quarterly Liz Earle Goody BoxDiscretionary team bonus schemeBecome a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certificationGenerous holiday entitlement that increases with length of servicePersonal Pension SchemeWe have a great range of benefits that go beyond salary and offer flexibility to suit you.Please note any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.Whats nextIf this sounds like the perfect role for you we look forward to receiving your application. If your application is successful youll be invited to attend an in-store interview.We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support we can provide reasonable adjustments during the application and interview process to help you to be at your best.Information about the roleWe are now recruiting Liz Earle Customer Advisor for our John Lewis Norwich store.We are looking for candidates to join us from as soon as possible and who can be flexible to meet our customers needs.Your basic hours will be 7.5 per week and your anticipated days of work will be Sunday to SaturdayThe anticipated shift patterns will be discussed at interview stageKeywordsSkincare Skincare Consultant Customer Advisor Liz Earle Cosmetics Sales Retail Counter Sales Beauty Consultant Sales Assistant Customer Service Boots Skincare Products Beauty Advisor Counter Sales Beauty Therapist Skincare Specialist Retail Skin Therapist Beauty Makeup Artist Make-up Artist MUA Makeup Treading Beauty Counter Manager Supervisor Manager Skincare Manager Beauty Manager Assistant Manager Sales Manager Beauty Trainer Retail Manager Retail SupervisorRequired Experience:Manager Key Skills Anti Money Laundering,E Learning,Execution,Fiber Optic,Air Pressure Handling,Client Services Employment Type : Full Time Experience: years Vacancy: 1
Liz Earle - Counter Manager employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Counter Manager
✨Tip Number 1
Familiarise yourself with Liz Earle's product range and values. Understanding their commitment to natural beauty and customer care will help you connect with both the team and customers during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in the past. Be ready to discuss specific strategies you've used to inspire performance and celebrate success.
✨Tip Number 3
Demonstrate your passion for skincare by discussing your personal experiences with Liz Earle products or similar brands. This will show your genuine interest and understanding of the industry.
✨Tip Number 4
Prepare to discuss how you would create a welcoming environment for customers. Think about ways to personalise consultations and ensure every customer feels valued and understood.
We think you need these skills to ace Liz Earle - Counter Manager
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly understand the responsibilities of a Counter Manager at Liz Earle. Watch the provided videos to get insights into daily tasks and expectations.
Tailor Your CV: Make sure your CV highlights relevant experience in skincare, team leadership, and customer service. Use specific examples that demonstrate your ability to inspire and motivate a team, as well as your passion for skincare.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the Liz Earle brand and your understanding of their values. Mention how your personal ethos aligns with 'We Care More, We Never Settle, We Are One Team' and provide examples of how you've embodied these principles in your previous roles.
Showcase Your Customer Service Skills: In your application, emphasise your outstanding customer service experience. Provide anecdotes that illustrate your ability to connect with customers and create a welcoming environment, ensuring they feel valued and understood.
How to prepare for a job interview at Dr Jobs
✨Show Your Passion for Skincare
Make sure to express your genuine love for skincare and the Liz Earle brand during the interview. Share personal experiences with their products and how they have impacted your skincare routine, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
As a Counter Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led a team in the past, focusing on how you supported their development and celebrated successes together.
✨Prepare for Customer Scenarios
Anticipate questions about customer service situations. Think of examples where you've provided exceptional service or resolved conflicts, showcasing your empathy and understanding towards customers' needs.
✨Know Your Numbers
Familiarise yourself with sales targets and business plans. Be ready to discuss how you would approach achieving these goals and share any relevant experience you have in driving sales and promotions in a retail environment.