Funeral Arranger/Funeral Service Operative - Part Time - (20 hours per week)

Funeral Arranger/Funeral Service Operative – Part Time – (20 hours per week) Daren Persson Funeral Services – North Shields NE29 9BS 13125 per annum Working Pattern: Monday to Friday 10:00 to 14:00 Participation in Out of Hours Rota if requiredThe Role: As a Funeral Arranger at Daren Persson Funeral Services – North Shields youll play a vital and unique role within our teamoffering a warm welcome expert guidance and steady support to families as they navigate one of lifes most difficult moments.With a calm and compassionate approach youll help families make arrangements with care and precision ensuring every detail is in place. From guiding them through the funeral process to handling important paperwork and providing clear handovers to the Funeral Director your work will help deliver a truly personal and professional service.In addition to arranging funerals you will also support the business by taking on Funeral Service Operative duties as neededincluding out-of-hours responsibilitiesand when required participate in the out of hours rota helping ensure we deliver exceptional service around the clock.Working HoursYour normal working hours will be: Monday to Friday: 10:00 to 14:00 Participation in the Out of Hours Rota if requiredWhat Youll Be DoingThis varied and meaningful role includes: Welcoming families with empathy and professionalism Arranging funeral services and guiding families through their choices Completing all required documentation accurately and on time Providing clear and thorough handovers to the Funeral Director Supporting local community events and fundraising initiatives Covering Funeral Service Operative duties when required including: Transferring the deceased dressing encoffining and vehicle preparation Attending first calls and assisting at funeral services Supporting colleagues at other branches when needed Participating in the out-of-hours rota No two days are the same and this role offers both reward and progression. With the right dedication you can develop into roles such as Funeral Director. Learn more about the career paths available by visiting our Careers pageWhat We OfferYoull be part of a close-knit local team backed by the strength and support of a leading national organisation. We pride ourselves on offering a respectful inclusive and flexible working environment.Your benefits include: A starting salary of 13125 rising to 13500upon successful completion of your 6-month probationary period Full training and the opportunity to gain industry-recognised qualifications Full uniform provided Opportunities to make a difference in your local community Reward and recognition scheme Regular staff feedback opportunities and involvement in projects Employee Assistance Programme for wellbeing and supportPlus a comprehensive benefits package: 23 days annual leave (rising to 26 with service) plus bank holidays (pro rata) Pension scheme and Life Assurance Access to our Annual Reward Scheme Employee Assistance Programme for wellbeing support Staff discounts for family and friends Cycle to Work Scheme eye care and Christmas vouchers Refer a Friend incentive Regular staff surveys and chances to get involved in project teamsAbout YouIndustry experience is preferred but not essential so whether youve worked in the funeral profession before or are exploring a new path were looking for individuals who are: Empathetic Organised Reliable Great with people Have a Full UK Manual Driving Licence 2 or more years experience in Administration 2 or more years Customer Service experienceWell provide comprehensive training and support all you need is the right attitude and a genuine desire to help others.About UsWe are proud to be part of the Funeral Partners family one of the UKs leading funeral providers. We offer a sensitive professional service and are committed to setting new standards of excellence across the industry.Our people are at the heart of what we do. They come from all walks of life and bring with them a shared dedication to delivering exceptional care. Dont just take our word for it find out what our colleagues have to say by visiting our website.Learn more: Partners Ltd is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age disability sex gender reassignment sexual orientation pregnancy and maternity race religion or belief and marriage and civil partnerships.If you require any reasonable adjustments to support you through the recruitment and selection process please do not hesitate to contact our HR team on 0 or via email for any assistance.Reference: FP3The CompanyFuneral Partners is the third largest funeral services provider in the UK with over 240 funeral homes almost 1000 employees overseeing over 20000 funerals annually.The BenefitsLife AssurancePensionCycle to Work SchemeDocuments Key Skills Bidding,Apps,Benefits,Corporate Recruitment,Android Development Employment Type : Part-Time Experience: years Vacancy: 1