Front Office Reception - Full time 40 hours / 5 days

Front Office Reception - Full time 40 hours / 5 days

Full-Time 20000 - 30000 € / year (est.) No home office possible
Dr Jobs

At a Glance

  • Tasks: Welcome guests, manage check-ins/outs, and provide local information.
  • Company: Join Delta Hotels by Marriott Manchester Airport, a leader in the travel industry.
  • Benefits: Enjoy flexible shifts, monthly celebrations, and a supportive team environment.
  • Other info: Be part of a diverse team that values your unique background and ideas.
  • Why this job: Make a difference in guests' experiences while growing your career in a vibrant culture.
  • Qualifications: A friendly attitude, problem-solving skills, and a willingness to work flexible hours.

The predicted salary is between 20000 - 30000 € per year.

DescriptionPOSITION SUMMARYFull time 40 hours over 5 days - 12.21 per hourFront Desk ReceptionistAre youseeking to growyour skillswithendless careeropportunities Work beside teammates that feel likefamily Experience working for an employer that puts your wellbeing at the heart of everything itdoes Enjoy monthly celebrationstreats and recognition Plus make a difference in the local communityThenDelta Hotels by Marriott Manchester Airportis the place for you!Explore ourvery big worldAs a world-class leader in the travel industrytheres no better place than Marriott International to make your mark. Joining usyoull get to entertain and meet people from all over the world as you build your find a place where your personality and ideas are appreciated just as much as the work you do. And youll grow through opportunities to explore the business opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others we welcome you to join our global family.The impactyoull makeFirst impressions are everything. Andyoull set the tone for every guests stay. With a genuinely warm welcomeyoull be ready with answers to any questions and happy to offer information about hotel servicesfacilities and the local area. Anything to help maketheir visit that bit more special. And creating the smoothest check-out experienceyoull make sure they leave us happy too.Whatyoull doProcess guest check-ins assigning rooms and activating room keysCo-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns Answer respond to and process all guest calls messagesquestions or concernsGive guests information and directionsregarding property and local areas of interestProcess check-outs and resolving any disputed chargesProcess payments and room chargesConfirm reservations and cancellations running daily reports on the number of arrivals and departures Whatwere looking forAwarm people-orienteddemeanorA team-first attitude Positive outlookand outgoing personalityFlexibility problem-solvingskills and multi-taskingabilityWith this role you may be working 8 hours shifts to include weekendson a mixture of early and late shifts- do you need flexibility in your life We are happy to discuss this with you!If this sounds like the perfect role for you apply online today!At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law. Key Skills Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C Employment Type : Full-Time Experience: years Vacancy: 1

Front Office Reception - Full time 40 hours / 5 days employer: Dr Jobs

Delta Hotels by Marriott Manchester Airport is an exceptional employer that prioritises your wellbeing and career growth. With a supportive work culture that feels like family, you will enjoy monthly celebrations and recognition while making a positive impact in the local community. Join us to explore endless career opportunities in a vibrant environment where your personality and ideas are valued.

Dr Jobs

Contact Detail:

Dr Jobs Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Front Office Reception - Full time 40 hours / 5 days

Tip Number 1

Familiarise yourself with the hotel and its services. Knowing the ins and outs of Delta Hotels by Marriott Manchester Airport will help you answer guest queries confidently and make a great first impression.

Tip Number 2

Practice your communication skills. Since this role requires a warm and welcoming demeanour, engaging in conversations with friends or family can help you refine your approach and build your confidence.

Tip Number 3

Showcase your flexibility and problem-solving skills during any informal interactions. Whether it's through networking or casual chats, demonstrating your ability to adapt and resolve issues will set you apart.

Tip Number 4

Connect with current employees on social media platforms like LinkedIn. Engaging with them can provide insights into the company culture and may even lead to a referral, increasing your chances of landing the job.

We think you need these skills to ace Front Office Reception - Full time 40 hours / 5 days

Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Multi-Tasking Ability
Attention to Detail
Teamwork and Collaboration
Flexibility and Adaptability

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Front Office Reception role. Emphasise your customer service abilities, communication skills, and any previous experience in hospitality or front desk roles.

Craft a Compelling Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Delta Hotels by Marriott Manchester Airport and how you can contribute to creating a welcoming environment for guests.

Highlight Flexibility and Teamwork:In your application, emphasise your flexibility regarding shift patterns and your ability to work as part of a team. Provide examples of how you've successfully collaborated with others in previous roles.

Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a front desk position.

How to prepare for a job interview at Dr Jobs

Show Your People Skills

As a Front Office Receptionist, your ability to communicate effectively is crucial. During the interview, demonstrate your interpersonal skills by engaging warmly with the interviewer and showcasing your enthusiasm for helping others.

Research the Company

Familiarise yourself with Delta Hotels by Marriott Manchester Airport and its values. Understanding their commitment to guest satisfaction and community involvement will help you align your answers with their mission during the interview.

Prepare for Common Questions

Anticipate questions related to customer service scenarios, such as handling difficult guests or managing multiple tasks. Prepare specific examples from your past experiences that highlight your problem-solving abilities and positive attitude.

Dress the Part

First impressions matter, especially in a front-facing role. Dress professionally and ensure your appearance is neat and tidy. This shows respect for the interview process and reflects the standards expected in the hospitality industry.