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- Tasks: Welcome members, handle enquiries, manage check-ins, and support new joiners.
- Company: REGEN London is a vibrant fitness brand focused on community and high standards.
- Benefits: Earn £13/hour, enjoy free gym membership, discounted PT sessions, and team socials.
- Why this job: Join a dynamic team, enhance your customer service skills, and be part of a thriving community.
- Qualifications: Experience in customer-facing roles is preferred; confidence and organisation are key.
- Other info: We're hiring for attitude first, so don't hesitate to apply even if you lack experience.
Front of House & Membership Sales REGEN London Streatham 13/hour 12 to 24 hours per week Part-time role with potential to grow About REGEN REGEN London is more than just a gym. Were a growing fitness brand built around high standards real results and a strong sense of community. From our class programming to our floor energy we do things differently and our Front of House team is right at the heart of it. At REGEN Streatham you wont just be sitting behind a desk. Youll be part of the daily energy that sets the tone for the whole club. If youre confident organised naturally good with people and not afraid to take ownership we want to hear from you. The Role This is a part-time front of house and sales role that blends member service admin and sales support in one. Youll be responsible for: Greeting every member and guest that walks through the door warmly confidently and professionally Handling membership enquiries booking tours and following up with leads Delivering a seamless front desk experience managing check-ins messages payments and basic admin Supporting new joiners through their first few visits and helping them feel part of the REGEN community Keeping the FOH area sharp tidy and well-stocked at all times Taking ownership of daily tasks working with initiative and staying proactive during quieter periods Contributing to the energy and standards of the club alongside the wider team Who You Are:Were looking for someone reliable switched-on and confident under pressure. Youll thrive in this role if you: Have experience in customer-facing roles (fitness retail hospitality sales it all counts) Communicate clearly and naturally in person over the phone and via message Are calm composed and solution-focused when its busy or something doesnt go to plan Are confident following up with leads asking the right questions and explaining membership options Are naturally organised and able to manage a mix of small admin tasks and people-facing responsibilities Understand what makes a premium gym experience feel different and want to help deliver it What Youll Get: 13/hour Free gym membership at REGEN Discounted PT sessions and staff perks Opportunities to develop within the company as we grow Regular socials a supportive team environment and a strong culture of pride in what we do How to Apply:To apply hit the button above and include a short intro about you who you are any relevant experience and why youd be a good fit for REGEN Streatham. Were hiring for the right attitude first so even if your CV doesnt tick every box wed still love to hear from you if the vibe feels right. Key Skills Corporate Paralegal,Information Technology,Account Development,CNC,Content Development Employment Type : Full Time Experience: years Vacancy: 1
Front of House & Membership Sales â REGEN London Streatham employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House & Membership Sales â REGEN London Streatham
✨Tip Number 1
Familiarise yourself with REGEN's values and community spirit. When you understand what makes their gym unique, you can better express how your personality and experience align with their culture during any conversations or interviews.
✨Tip Number 2
Prepare to showcase your customer service skills. Think of specific examples from your past roles where you’ve successfully handled customer inquiries or resolved issues, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Practice your communication skills. Since the role involves greeting members and handling enquiries, being able to communicate clearly and confidently is key. Consider role-playing scenarios with a friend to build your confidence.
✨Tip Number 4
Show your enthusiasm for fitness and community engagement. Be ready to discuss why you’re passionate about working in a gym environment and how you can contribute to creating a welcoming atmosphere for new members.
We think you need these skills to ace Front of House & Membership Sales â REGEN London Streatham
Some tips for your application 🫡
Craft a Personal Introduction: Start your application with a short introduction about yourself. Highlight who you are, any relevant experience in customer-facing roles, and why you believe you'd be a great fit for REGEN Streatham.
Showcase Relevant Experience: Even if your CV doesn't tick every box, emphasise your experience in customer service, sales, or any related fields. Mention specific examples that demonstrate your ability to handle membership enquiries and provide excellent service.
Highlight Your Soft Skills: REGEN is looking for someone who is confident, organised, and good with people. Make sure to mention your communication skills, ability to stay calm under pressure, and how you can contribute to the club's energy and community.
Express Your Enthusiasm: Convey your passion for fitness and what makes a premium gym experience special. Let them know why you want to be part of the REGEN team and how you can help create a welcoming atmosphere for members and guests.
How to prepare for a job interview at Dr Jobs
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness and community during the interview. REGEN London values a strong sense of community, so sharing your personal fitness journey or experiences in similar environments can help you stand out.
✨Demonstrate Customer Service Skills
Prepare examples from your past roles where you provided excellent customer service. Highlight situations where you handled inquiries or resolved issues effectively, as this role requires strong communication and problem-solving skills.
✨Be Proactive and Organised
Since the role involves managing various tasks, showcase your organisational skills. Discuss how you prioritise tasks and stay proactive, especially during quieter periods, to maintain a vibrant front desk experience.
✨Understand Membership Sales
Familiarise yourself with common membership sales techniques and be ready to discuss how you would approach following up with leads. Showing that you understand what makes a premium gym experience can demonstrate your fit for the role.