Donor Care Associate

Donor Care Associate

Surrey Part-Time No home office possible
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Dr Jobs

At a Glance

  • Tasks: Join our team as a Donor Care Associate, supporting blood collection and ensuring donor comfort.
  • Company: Be part of Canadian Blood Services, a vital organisation dedicated to saving lives across Canada.
  • Benefits: Enjoy flexible part-time hours, travel opportunities, and the chance to make a real impact.
  • Other info: Diversity and inclusion are key values; we welcome all applicants to apply.
  • Why this job: Experience a rewarding role where your efforts directly contribute to saving lives and supporting communities.
  • Qualifications: High school completion required; phlebotomy training or related experience is a plus.

Job category: Laboratory and phlebotomyJob posting ID: 7614Employment status: Regular part-timePositions anticipated start date:Possible schedule/FTE: 0.63Number of positions available:2Classification: HEU 180Salary/Rate of pay: SD 18 – SD 21 – $29.27 to $30.46Application deadline:This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.Application requirements:Your up-to-date resume.Job specific cover letter.We recommend you save a copy of the job posting for reference throughout the recruitment process.Do you currently work for Canadian Blood Services All employees must apply via the internal career page.Together we can make all the difference in the lives of others.Be part of a dynamic collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood plasma stem cells and organs and tissues.If you are looking for a rewarding experience with a values and mission-driven team join Canadas Lifeline and make a meaningful difference.We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work live and play.About the role Canadian Blood Services is looking for 2 Regular part-time Donor Care Associates to join our dynamic Collections Operation WestVancouverteam.The Collectionsteam is responsible for supporting Canadian Blood Services by collecting donor blood in a safe manner to enable safe products which save lives every this role you will perform phlebotomy in the collection process in accordance with health and safety standards. You will work face-to-face with our donors team members and volunteers providing them with safe and quality service during each stage of the collection process.Formula for success Leveraging your superb people skills and ability to communicate effectively with donors you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.Utilizing your excellent customer service skills you will monitor donors for safety and comfort provide post donation care and respect for donor privacy.Drawing on your knowledge or experience in following procedures you will ensure safe processing and handling of blood products.With your excellent interpersonal skills you will work with others and assist in the collection of whole blood and apheresis blood components which save lives daily.At mobile events within our communities you will assist in setting up booths tables and other equipment to ensure donor clinics are properly set up for use.Desired education and skills Completion of high school.Completion of accredited training program in phlebotomy or one-year related experience or an equivalent combination of education training and experience may be considered.Basic computer skills and the ability to learn new systems and programs. Previous knowledge of Microsoft Word and Outlook are considered assets.What you can expect Works Surrey Mobiles: Monday (1045-1845 or 1245-2045 variable depending on location) Friday (1145-1945) and Saturday (0945-1745). Rest Days Tuesday/Wednesday or Wednesday/Thursday.Travel will be required for mobile events in our communities and transportation will be provided by Canadian Blood Services.Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canadas population in our organization and fostering an environment where all employees can be their authentic selves with equal opportunities to succeed and contribute. If this role resonates with you we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.We thank all applicants for their interest. However only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system to ensure you receive them please add and to your safe senders list.Applicants who require accommodation should discuss their needs with us.Required Experience:IC Key Skills Anti Money Laundering,EAM,Electrical Controls,Air Ticketing,ABB,Electronics Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 29 – 30

Donor Care Associate employer: Dr Jobs

Canadian Blood Services is an exceptional employer that offers a rewarding opportunity for Donor Care Associates to make a meaningful impact in the lives of others. With a strong commitment to diversity and inclusion, employees thrive in a collaborative and caring work culture, supported by ongoing training and growth opportunities. Located in vibrant Vancouver, this role not only provides competitive pay but also the chance to be part of a mission-driven team dedicated to saving lives every day.
Dr Jobs

Contact Detail:

Dr Jobs Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Donor Care Associate

✨Tip Number 1

Familiarise yourself with the specific duties of a Donor Care Associate. Understanding the phlebotomy process and the importance of donor safety will help you stand out during interviews.

✨Tip Number 2

Network with current or former employees of Canadian Blood Services. They can provide valuable insights into the company culture and what it takes to succeed in this role.

✨Tip Number 3

Prepare for potential situational questions by thinking about how you would handle various scenarios involving donors. This will demonstrate your problem-solving skills and customer service orientation.

✨Tip Number 4

Show your passion for the mission of Canadian Blood Services. Be ready to discuss why you want to be part of a team that saves lives, as this aligns with their values and goals.

We think you need these skills to ace Donor Care Associate

Phlebotomy Skills
Customer Service Skills
Interpersonal Skills
Communication Skills
Attention to Detail
Health and Safety Compliance
Confidentiality Awareness
Basic Computer Skills
Ability to Learn New Systems
Teamwork
Problem-Solving Skills
Time Management
Adaptability
Compassionate Care

Some tips for your application 🫑

Tailor Your Cover Letter: Craft a job-specific cover letter that highlights your relevant experience and skills. Mention your people skills, customer service experience, and any phlebotomy training or related experience you have.

Update Your Resume: Ensure your resume is up-to-date and clearly outlines your education, training, and any relevant work experience. Highlight your interpersonal skills and any previous roles that involved direct interaction with customers or donors.

Showcase Your Commitment: In your application, express your passion for making a difference in people's lives. Mention your understanding of the importance of blood donation and how you can contribute to a positive donor experience.

Follow Application Instructions: Make sure to save a copy of the job posting for reference and follow all application instructions carefully. Submit your application through our website, ensuring all required documents are included.

How to prepare for a job interview at Dr Jobs

✨Showcase Your People Skills

As a Donor Care Associate, you'll be working closely with donors and team members. Highlight your interpersonal skills and provide examples of how you've successfully communicated and built rapport in previous roles.

✨Demonstrate Your Knowledge of Phlebotomy

Make sure to discuss any relevant training or experience you have in phlebotomy. If you've completed an accredited training program or have hands-on experience, be ready to share specific details about your skills and knowledge.

✨Emphasise Customer Service Experience

This role requires excellent customer service skills. Prepare to discuss situations where you've gone above and beyond to ensure customer satisfaction, especially in high-pressure environments.

✨Be Prepared for Scenario Questions

Expect questions that assess your ability to handle various situations, such as monitoring donor safety or dealing with difficult scenarios. Think of examples from your past experiences that demonstrate your problem-solving abilities and commitment to donor care.

Donor Care Associate
Dr Jobs
Location: Surrey
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