Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join Appleby Westward, a leading SPAR wholesaler and retailer in the West of England.
- Benefits: Enjoy a 10% discount, 5.6 weeks holiday, and career progression opportunities.
- Why this job: Be part of a community-focused team with endless training and growth potential.
- Qualifications: No prior experience needed, just a passion for customer service!
- Other info: Flexible part-time hours available in a vibrant Plymouth location.
Job descriptionAbout Appleby WestwardAppleby Westward is the SPAR Wholesaler and Retailer covering the West of England.Our Retail Distribution Centre and Support Offices are based in Saltash Cornwall where we employ around 2000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores as well as work within our SPAR network.Our SPAR retail stores are the leading convenience brand operating in communities from Chichester in the east to Lands End in the west and to Bristol and Salisbury in the addition to offering convenience goods groceries chilled foods and food-to-go we also provide essential local services at selected locations including Post Office services lottery and online collection and delivery services.We have pride in serving our communities and strive to provide an efficient quality customer service for all our customers. We also play a big role in local charity and community support and are active in fundraising for local organisations and our main charity partner Marie Curie.About PlymouthPlymouth located on the south coast of Devon in England is a historic and vibrant city with a rich maritime legacy. Areas like the Barbican and the historic Royal William Yard showcase the citys storied past featuring landmarks such as the Mayflower Steps and the Royal Citadel. With its blend of preserved architecture modern developments and stunning waterfront views across Plymouth Sound the city offers a unique combination of history and contemporary life making it a captivating place to explore.We are now looking to add talent to our retail store team. Do you have exceptional customer service skills and want to start or further your career in retail If so you might be the perfect fit for our team!The Customer Service Assistant RoleThis is not just a job in a shop its a retail career with training learning and apprenticeship opportunities that are endless. Here is a taster of what youll do and what youll need to show us:Warm Welcomes: Customer Service with Pride you always greet customers with a smile provide excellent service and go the extra mile for our community.Store Standards: you will play a vital role in ensuring everything runs smoothly.Customer Satisfaction: You will use your product knowledge stay updated with promotions and create eye-catching displays to delight our customers.Transaction Accuracy: Youll have attention to details so we can process all sales transactions accurately and efficiently including cash up tills and ensure company monies are secure at all times.Stock Management: The team you will be in will take ownership of receiving replenishing and displaying stock.Cleanliness: We maintain a clean and tidy store environment at all times youll be helping with this.Legal Compliance and Food Quality: You will be fully trained to ensure product quality and compliance with labelling and allergen regulations.Age-Related Sales: Ensure personal compliance with Age-Related Sales regulations and Think 25 guidance.Health and Safety: well make sure that you understand and follow all Health and Safety guidelines to ensure the safety of colleagues and customers.What can you expect from a career with us10% Discounton all in-store purchases because you deserve to save while you shop!Time to Recharge: 5.6 weeks per year calculated on a pro-rata basis ensuring you have time to relax and unwind.Support When You Need It: Employee Assistance Programme:Access to Grocery Aid for support with any challenges you might face.Secure Your Future: Company Pension Scheme:Available after just 3 months of service helping you plan for a secure future.Grow with Us: Career Progression Opportunities:From apprenticeships to tailored learning journeys were committed to helping our store colleagues grow and potentially become Store Managers over time.ApplicationsWhy wouldnt you want to start or continue your career with us If you have a passion for customer service enjoy working in the community and can demonstrate how you will contribute to our retail team apply below and start your journey with us. Together lets create a welcoming efficient and safe shopping experience for everyone!indukAll done!Your application has been successfully submitted!Other jobs Key Skills EAM,Electrical Controls,Cyber Security,Business Administration,Corporate Marketing Employment Type : Part-Time Experience: years Vacancy: 1 Hourly Salary Salary: 12 – 12
Customer Service Assistant - SPAR Pike Road employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - SPAR Pike Road
✨Tip Number 1
Familiarise yourself with SPAR's values and community involvement. Understanding their commitment to local charities and customer service will help you align your answers during the interview, showcasing your enthusiasm for their mission.
✨Tip Number 2
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went the extra mile for a customer, as this role heavily emphasises customer satisfaction.
✨Tip Number 3
Research common retail challenges and how to handle them. Being able to discuss how you would manage stock levels or maintain store standards can demonstrate your readiness for the role.
✨Tip Number 4
Show your willingness to learn and grow within the company. Mention any interest in training or career progression opportunities, as SPAR values employees who are eager to develop their skills.
We think you need these skills to ace Customer Service Assistant - SPAR Pike Road
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your desire to work in the community. Mention specific examples of how you've gone the extra mile in previous roles to enhance customer satisfaction.
Highlight Relevant Experience: In your CV, emphasise any previous customer service roles or experiences that demonstrate your ability to maintain store standards, manage transactions accurately, and ensure customer satisfaction.
Showcase Your Skills: Make sure to include soft skills such as communication, teamwork, and attention to detail in your application. These are crucial for the role and will help you stand out as a candidate.
How to prepare for a job interview at Dr Jobs
✨Show Your Customer Service Skills
Since the role is all about customer service, be prepared to share examples of how you've provided excellent service in the past. Think of specific situations where you went the extra mile for a customer.
✨Know the Company and Its Values
Research Appleby Westward and understand their commitment to community service and quality customer care. Mentioning their charity work or local initiatives during the interview can show your alignment with their values.
✨Demonstrate Attention to Detail
The job requires accuracy in transactions and stock management. Be ready to discuss how you ensure precision in your work, perhaps by sharing experiences where attention to detail made a difference.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, or career progression opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.