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- Tasks: Deliver exceptional customer service and maintain store standards while managing stock and transactions.
- Company: Join Appleby Westward, a leading SPAR wholesaler and retailer in the West of England.
- Benefits: Enjoy a 10% discount, 5.6 weeks holiday, and access to a pension scheme.
- Why this job: Kickstart your retail career with training opportunities and a community-focused work environment.
- Qualifications: No prior experience needed, just a passion for customer service and teamwork.
- Other info: Work in a friendly local store in beautiful Poole, with potential for career progression.
Job descriptionAbout Appleby WestwardAppleby Westward is the SPAR Wholesaler and Retailer covering the West of England.Our Retail Distribution Centre and Support Offices are based in Saltash Cornwall where we employ around 2000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores as well as work within our SPAR network.Our SPAR retail stores are the leading convenience brand operating in communities from Chichester in the east to Lands End in the west and to Bristol and Salisbury in the addition to offering convenience goods groceries chilled foods and food-to-go we also provide essential local services at selected locations including Post Office services lottery and online collection and delivery services.We have pride in serving our communities and strive to provide an efficient quality customer service for all our customers. We also play a big role in local charity and community support and are active in fundraising for local organisations and our main charity partner Marie Curie.About PoolePoole is a beautiful coastal town with Europes largest natural harbour golden beaches and a perfect mix of maritime charm and seaside relaxation. The local SPAR on Alder Road is a well-regarded local convenience store known for its friendly staff and clean well-organized layout. Its a great spot for grabbing essentials quickly and many customers appreciate the personal community-focused feel it offers compared to larger supermarkets.We are now looking to add talent to our retail store team. Do you have exceptional customer service skills and want to start or further your career in retail If so you might be the perfect fit for our team!The Customer Service Assistant RoleThis is not just a job in a shop its a retail career with training learning and apprenticeship opportunities that are endless. Here is a taster of what youll do and what youll need to show us:Warm Welcomes: Customer Service with Pride you always greet customers with a smile provide excellent service and go the extra mile for our community.Store Standards: you will play a vital role in ensuring everything runs smoothly.Customer Satisfaction: You will use your product knowledge stay updated with promotions and create eye-catching displays to delight our customers.Transaction Accuracy: Youll have attention to details so we can process all sales transactions accurately and efficiently including cash up tills and ensure company monies are secure at all times.Stock Management: The team you will be in will take ownership of receiving replenishing and displaying stock.Cleanliness: We maintain a clean and tidy store environment at all times youll be helping with this.Legal Compliance and Food Quality: You will be fully trained to ensure product quality and compliance with labelling and allergen regulations.Age-Related Sales: Ensure personal compliance with Age-Related Sales regulations and Think 25 guidance.Health and Safety: well make sure that you understand and follow all Health and Safety guidelines to ensure the safety of colleagues and customers.The successful candidate will need to complete Post Office security checks as part of the joining process.What can you expect from a career with us10% Discounton all in-store purchases because you deserve to save while you shop!Time to Recharge: 5.6 weeks per year calculated on a pro-rata basis ensuring you have time to relax and unwind.Support When You Need It: Employee Assistance Programme:Access to Grocery Aid for support with any challenges you might face.Secure Your Future: Company Pension Scheme:Available after just 3 months of service helping you plan for a secure future.Grow with Us: Career Progression Opportunities:From apprenticeships to tailored learning journeys were committed to helping our store colleagues grow and potentially become Store Managers over time.ApplicationsWhy wouldnt you want to start or continue your career with us If you have a passion for customer service enjoy working in the community and can demonstrate how you will contribute to our retail team apply below and start your journey with us. Together lets create a welcoming efficient and safe shopping experience for everyone!indukAll done!Your application has been successfully submitted!Other jobs Key Skills EAM,Electrical Controls,Cyber Security,Business Administration,Corporate Marketing Employment Type : Part-Time Experience: years Vacancy: 1 Hourly Salary Salary: 12 – 12
Customer Service Assistant - SPAR Alder Road employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - SPAR Alder Road
✨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding their commitment to community service and customer satisfaction will help you align your responses during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, as this will demonstrate your ability to meet their expectations.
✨Tip Number 3
Research common retail challenges and think about how you would handle them. Being able to discuss potential issues, like stock management or transaction accuracy, shows that you're proactive and ready to contribute from day one.
✨Tip Number 4
Show enthusiasm for the role and the community. Expressing your passion for working in a local store and your desire to engage with customers will resonate well with the hiring team, making you a memorable candidate.
We think you need these skills to ace Customer Service Assistant - SPAR Alder Road
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your desire to work in the community. Mention specific examples of how you have provided excellent service in the past and how you can contribute to the SPAR team.
Highlight Relevant Experience: In your CV, emphasise any previous roles in retail or customer service. Include details about your ability to manage transactions accurately, maintain store standards, and ensure customer satisfaction.
Show Enthusiasm: Make sure your application conveys your enthusiasm for the role and the company. Use positive language and express your eagerness to be part of a team that values community service and customer care.
How to prepare for a job interview at Dr Jobs
✨Show Your Customer Service Skills
Since the role is all about customer service, be prepared to share examples of how you've provided excellent service in the past. Think of specific situations where you went the extra mile for a customer.
✨Know the Company and Its Values
Research Appleby Westward and understand their commitment to community service and quality. Mention how you align with their values during the interview to show you're a good fit for their team.
✨Demonstrate Attention to Detail
The job requires accuracy in transactions and stock management. Be ready to discuss how you ensure precision in your work, perhaps by sharing experiences where attention to detail made a difference.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you understand if it's the right fit for you.