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- Tasks: Manage ferry contracts and ensure service delivery across Scotland's ferry network.
- Company: Join Transport Scotland, the national agency dedicated to a sustainable transport system.
- Benefits: Enjoy flexible working options, travel opportunities, and a supportive work environment.
- Why this job: Work closely with Scottish Ministers in a high-profile role that impacts local communities.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Hybrid working available; must complete security checks before appointment.
The predicted salary is between 36000 - 60000 £ per year.
DescriptionThe post holder will work in the Contract Management branch within Ferries Directorate that is responsible for all directly subsidised ferry services within Scotland. These include the Clyde & Hebrides and Northern Isles contracts. The essential nature of ferries means that there is a lot of local presentational interest in what we do.The post will focus predominantly on Contract Management however there will also be interaction with colleagues in Ferries Policy along with other internal and external stakeholders.The role offers an exciting opportunity to work within a high profile environment and work closely with Scottish Ministers. You will also have opportunities to occasionally travel to Glasgow or Edinburgh and out on the ferry network for meetings possibly requiring overnight stays.ResponsibilitiesWork closely with other contract management colleagues to support the delivery of lifeline ferry services on the Clyde & Hebrides Ferry Services. There may also be the requirement on occasion to assist with the contract for the Northern Isles Ferry Services.Review ferry service levels and monitor operator performance by checking monthly/quarterly performance returns to ensure operators are adhering to their contractual obligations.Analyse and present received information to managers ensuring that any issues are identified logged and appropriately cascaded.Arrange and minute regular and ad hoc meetings between the team and ferry operators and other external stakeholders and progress agreed actions and issues when they arise.Effectively assist the Ferries Contracts Manager in the management of the CHFS2/NIFS Contract by:Attending the weekly call with CalMac/Northlink (when required for cover) drafting a read out ofthe call for clearance by B3. Thereafter circulating promptly within the Directorate.Attending the monthly contract management meeting with the Operator and taking notes to ensure any actions are recorded and followed up.Preparation of the Fortnightly Ministerial report which provides statistics current issues and upcoming events to inform the Cabinet Secretary.Co-ordinate specific cross team/branch tasks ensuring that they are up to date on the wider work of the Policy unit.Occasionally the post will require travel between Glasgow and Edinburgh and to Scotlands islands some of which are remote and will involve overnight stays.ResponsibilitiesSuccess ProfilesBehavioursMaking effective decisions – Level 2Working together – Level 2Delivering at pace – Level 2Communicating and influencing – Level 2You can find out more about Success Profiles Behaviours here:Behaviour levels – Success profiles: candidate guide – How to applyApply online providing a CV and Supporting Statement of no more than 1500 words which provides evidence of how you meet the skills experience and behaviours listed in the Success Profile above.Artificial Intelligence (AI) tools can be used to support your application but all statements and examples provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.Please see ourcandidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.If invited for further assessment this will consist of an interview and presentation.Assessments are scheduled for w/c 29 Sept however this may be subject to change.If you require any further information on the post please contact Margaret McGunnigal- QualificationsAbout usTransport Scotland is the national transport agency seeking to deliver a safe efficient cost-effective and sustainable transport system for the benefit of the people of Scotland. Transport Scotland is accountable to Parliament and the public through Scottish Ministers with a budget of around 4 billion per year. Transport is a vital feature of the Scottish Governments focus on increasing sustainable economic growth and transport investments and policies have major impacts on the economy people and the environment.The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education health the economy justice housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.Our staff are part of theUK Civil Service working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more aboutwhat we offer.As part of the UK Civil Service we uphold theCivil Service Nationality Rules.Working patternOur standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. From October 2025 the Scottish Government will require staff in hybrid-compatible roles to work in-person 40% of the time either in an office or other agreed work location. If you have specific questions about the role you are applying for please contact us.LocationThis post is based inGlasgow or Edinburgh with hybrid working in line with current Transport Scotland policies. You will be expected to be office based twice per week pro rata.Security checksSuccessful candidates must complete the Baseline Personnel Security Standard (BPSS) before they can be appointed. BPSS is comprised of four main pre-employment checks Identity Right to work Employment History and a Criminal Record check (unspent convictions).You can find out more about BPSS on the UK Government website or read about the different levels of security checks in our Candidate Guide.Equality statementWe are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.Find out more about our commitment to diversityand how we offer and support recruitment adjustmentsfor anyone who needs them.Reserve ListA reserve list will be held for 12 months should any additional posts become available.Further informationFind out more about our organisation what we offer staff members and how to apply on our Careers Website.Read our Candidate Guidefor further information on our recruitment and application processes.Apply Before: 31 August 2025 (23:59) – This role is open to internal candidates OGD and Common Citizenship organisations only.Required Experience:Unclear Seniority Key Skills Databases,Inventory Control,Law Enforcement,Warehouse Experience,Computer Literacy,Business requirements,Sharepoint,Training & Development,Property Management,Public Speaking,Supervising Experience,Stocking Employment Type : Contract Department / Functional Area: Procurement Experience: years Vacancy: 1
Contract Management Officer employer: Dr Jobs
Contact Detail:
Dr Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Management Officer
✨Tip Number 1
Familiarise yourself with the ferry services in Scotland, particularly the Clyde & Hebrides and Northern Isles contracts. Understanding the operational challenges and local interests will help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals in the transport sector, especially those involved in contract management or ferry operations. Attend relevant events or join online forums to gain insights and make connections that could support your application.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle specific scenarios related to contract management and stakeholder engagement. This will demonstrate your problem-solving skills and ability to work collaboratively.
✨Tip Number 4
Stay updated on current issues affecting ferry services in Scotland, such as policy changes or community concerns. Being knowledgeable about these topics will show your commitment and readiness to contribute to the role.
We think you need these skills to ace Contract Management Officer
Some tips for your application 🫡
Understand the Role: Before you start writing, make sure you fully understand the responsibilities and requirements of the Contract Management Officer position. Pay close attention to the skills and behaviours outlined in the Success Profiles, as these will guide your application.
Craft a Strong Supporting Statement: Your supporting statement should be no more than 1500 words and must clearly demonstrate how your experience aligns with the skills and behaviours required for the role. Use specific examples from your past work to illustrate your capabilities in making effective decisions, working together, and communicating effectively.
Tailor Your CV: Ensure your CV is tailored to highlight relevant experience related to contract management and stakeholder engagement. Include any specific achievements or projects that showcase your ability to deliver at pace and manage contracts effectively.
Proofread and Edit: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that your statements are clear and concise. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dr Jobs
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Contract Management Officer. Be prepared to discuss how your skills and experiences align with the specific tasks mentioned, such as monitoring operator performance and preparing reports.
✨Showcase Your Communication Skills
Since the role involves interaction with various stakeholders, it's crucial to demonstrate your communication abilities. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations or when dealing with multiple parties.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making and problem-solving skills. Think of scenarios where you had to make effective decisions quickly or work collaboratively with others to achieve a goal, and be ready to share these experiences.
✨Research Transport Scotland
Familiarise yourself with Transport Scotland's mission and recent initiatives. Being knowledgeable about the organisation will not only help you answer questions but also show your genuine interest in the position and its impact on the community.
